Bought a product from their eBay account and it came broken, tried to resolve it but staff were rude and it took that long to even half resolve I had to go out and buy a different product so I am now... See more
Company replied
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See what reviewers are saying
I was highly impressed with the service I received from Simply4Crafts. My order was accepted, packed & delivered to my door in just 2days! The delivery cost was low compared to many other online com... See more
I recently purchased from Simply4crafts There delivery was prompt and there prices definitely better than most. And when my little ones changed there minds there returns process was very easy and r... See more
I was delighted to find a great selection of Marabu gel and glitter pens for my art/textiles work. I had bought a few at a quilt show but needed another colour range. I ordered them and received them... See more
Company details
Written by the company
Simply4Crafts stocks 10,000+ products from top brand Artist's Supplies, Crafting Supplies, Stationery and Toys & Games.
Contact info
Unit 1 Finway, LU1 1TR, Luton, United Kingdom
- 0330 229 0884
- cs@simply4crafts.com
- simply4crafts.com
4.2
Great
162 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
EBay shop
Bought a product from their eBay account and it came broken, tried to resolve it but staff were rude and it took that long to even half resolve I had to go out and buy a different product so I am now out of pocket 2 times over
August 2, 2025
Unprompted review
Reply from Simply4crafts
I am sorry but what you have put is not correct. You contacted us to say there was a fault with the product. We asked fro more details and photos showing the fault. We then replied back offering a replacement and collection of the faulty one. You then said that you had thrown the box away, so we said use the box from the replacement to return the faulty one in. You declined our offer of a replacement as you said you have bought one from somewhere else and you would return item through ebay instead. You opened a Return which we approved but you have not as yet returned the product to us so we can issue your refund. At no point have we been rude as you suggest, but have been more than helpful in trying to resolve the issue. If you had accepted the original offer of the replacement you would have it the following day and the faulty one would have been collected the day after and that would have been the end of the matter. Instead by not doing so you have created a bigger problem. It helps no one by posting inaccurate negative reviews as you have done.
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Simply4Crafts has a good variety of…
Simply4Crafts has a good variety of products at competitive prices. Delivery was fast, but the overall experience lacked something special.
February 19, 2025
Unprompted review
No idea what stock they have!!
Ordered a LEGO set when stock was saying 4 available.
Received an email the next day cancelling.
Told stock wasn't there!
Won't touch this company again.
November 28, 2024
Unprompted review
Great products and excellent service
Great products and excellent service. Delivery was very quick and my order was well packaged.
September 3, 2024
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Great ideas for gifts
Great site with so many things to choose,
Once chosen ordering and communication great arrived quickly very happy
August 8, 2024
Much better prices and service that the…
Much better prices and service that the well known company in Norfolk uk
August 3, 2024
very slow
I ordered some envelopes 10 days ago and they are yet to arrive. Poor service
August 10, 2024
Unprompted review
spoke to Adrian
spoke to Adrian I finally got the right size of tracing paper he was very helpful
July 26, 2024
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Good prices and fast delivery
June 28, 2024
Very happy with the stickers ordered
Very happy with the stickers ordered. Arrived promptly
June 25, 2024
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Complete EXCELLENCE
Quality products, with a huge variety of choices , delivered promptly - purchased at a fair price. I am a very delighted and happy customer. Thank you to a well organised company.
May 31, 2024
Excellent service
Excellent service, delivered the items I wanted, promptly, and no charge for postage.
May 31, 2024
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