Bought a product from their eBay account and it came broken, tried to resolve it but staff were rude and it took that long to even half resolve I had to go out and buy a different product so I am now... See more
Company replied
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See what reviewers are saying
I was highly impressed with the service I received from Simply4Crafts. My order was accepted, packed & delivered to my door in just 2days! The delivery cost was low compared to many other online com... See more
I recently purchased from Simply4crafts There delivery was prompt and there prices definitely better than most. And when my little ones changed there minds there returns process was very easy and r... See more
I was delighted to find a great selection of Marabu gel and glitter pens for my art/textiles work. I had bought a few at a quilt show but needed another colour range. I ordered them and received them... See more
Company details
Written by the company
Simply4Crafts stocks 10,000+ products from top brand Artist's Supplies, Crafting Supplies, Stationery and Toys & Games.
Contact info
Unit 1 Finway, LU1 1TR, Luton, United Kingdom
- 0330 229 0884
- cs@simply4crafts.com
- simply4crafts.com
4.2
Great
162 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PlessedHad sent of for similar before
Had sent of for similar before. Very pleased. Thanks
September 26, 2023
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After 2 weeks I have still not received…
After 2 weeks I have still not received my order and find it impossible to track. I will be contacting you for a refund on order number 2000070113
August 31, 2023
Reply from Simply4crafts
I am sorry that the pens have not arrived. As it has been over 10 days since we shipped the item it is likely that Royal Mail have lost the package. We have issued a full refund back to your PayPal account.
Genuine company with cheap quality goods
Items were cheap compared to other places, delivery was fast and packaged safely. Always unsure whether some sites are genuine when prices are low, this company was brilliant, will shop again
September 1, 2023
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Placed an order on the 20th of August…
Placed an order on the 20th of August and only just received it today after been dispatched on the 1st of September on and 24 hour track and trace.
August 31, 2023
Reply from Simply4crafts
I see that the parcel has been finally delivered by Royal Mail. I am not sure what happened with the parcel, but seems it was stuck in their system for some time. I can assure you that this is not normal service that we give our customers. As a gesture we have refunded £5 back to your card.
Very prompt and efficient service
Very prompt and efficient service. Couldn’t improve!
August 29, 2023
Quick delivery
Quick delivery. Small error made which was corrected quickly and dealt with extremely well. It certainly wouldn’t put us off ordering again!
August 30, 2023
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Super impressed
I am a professional artist who works a lot in pencils and this is the first company who has posted out pencils to me in a safe and caring manner. Bubble wrapped and boxed- super impressed. I will definitely use this company again and again. Well done and thank you 😊
August 27, 2023
They were very hey were very helpful and sent the…
They were very helpful and sent the parcel next day which was very quick thank you very much regards.
August 25, 2023
All good thank you
August 7, 2023
Was delivered on time and exactly what…
Was delivered on time and exactly what was ordered
August 2, 2023
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Well packaged and extremely quick with…
Well packaged and extremely quick with express delivery.
July 24, 2023
The delivery was amazing but the person…
The delivery was amazing but the person on the phone was ridiculous was not giving me the tracking number what would be normal to give thanks mr williams
July 24, 2023
Reply from Simply4crafts
It was explained to you on the phone that the order was sent by Royal Mail 48 which is not a tracked service and therefore no tracking number is available.
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Easy to use website and goods delivered…
Easy to use website and goods delivered promptly
July 2, 2023
Wonderful product and fantastic…
Wonderful product and fantastic customer service. Thank you.
July 3, 2023
Very good prices and very prompt…
Very good prices and very prompt delivery
Will use again and highly recommend
July 1, 2023
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