Bought a product from their eBay account and it came broken, tried to resolve it but staff were rude and it took that long to even half resolve I had to go out and buy a different product so I am now... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was highly impressed with the service I received from Simply4Crafts. My order was accepted, packed & delivered to my door in just 2days! The delivery cost was low compared to many other online com... See more
I recently purchased from Simply4crafts There delivery was prompt and there prices definitely better than most. And when my little ones changed there minds there returns process was very easy and r... See more
I was delighted to find a great selection of Marabu gel and glitter pens for my art/textiles work. I had bought a few at a quilt show but needed another colour range. I ordered them and received them... See more
Company details
Written by the company
Simply4Crafts stocks 10,000+ products from top brand Artist's Supplies, Crafting Supplies, Stationery and Toys & Games.
Contact info
Unit 1 Finway, LU1 1TR, Luton, United Kingdom
- 0330 229 0884
- cs@simply4crafts.com
- simply4crafts.com
4.2
Great
162 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a helpful company
What a helpful company! I couldn't find what I wanted emailed them & had a prompt reply with a link. Quick delivery too!
October 4, 2022
Advertisement
great customer service
great customer service. responded very quickly to my query. My order arrived very quickly. Thanks
August 11, 2022
Easy to order and simple process to…
Easy to order and simple process to pay. Product arrived very quickly. Better quality service than the last store I purchased the identical product from.
August 7, 2022
Advertisement
My paint was delivered on time and even…
My paint was delivered on time and even came with a four free lovely Faber-Castell colouring pencils.
August 5, 2022
I recently purchased from Simply4crafts…
I recently purchased from Simply4crafts
There delivery was prompt and there prices definitely better than most.
And when my little ones changed there minds there returns process was very easy and refunds prompt I can thoroughly recommend them regards Karen C
July 28, 2022
Very poor and unpleasant customer service
Very poor and (based on a further email from this company to my initial review) extremely unpleasant customer service. Will definitely not be ordering from this company again or recommending them in any respect.
June 7, 2022
Reply from Simply4crafts
I don't understand why you have left such a negative comment. We supplied the goods on your order which you acknowledged receipt of. There was an error which meant another package was sent to your address also. When you contacted us to advise of the additional package we asked if you could return the item if we sent you a Return Label. You said it would be inconvenient so we then offered to get Royal Mail to collect the package from you at no cost to yourself. It was too late to arrange for today so we have arranged for Friday as you suggested.
It is a bit unfair for you to leave this review when there was nothing wrong with your order.
Advertisement
good quality and low prices
good quality card stock, at low a low price and delivered quickly.
May 11, 2022
Reply from Simply4crafts
We have checked the tracking with Hermes and it shows the item being delivered on 22nd April and POD picture shows the item being posted into a post box labelled "1". If this is not the case please contact us via our website and we will resolve the issue accordingly.
Delivered on time
Delivered on time, package well sealed, the items inside package safely packed / wrapped.
April 20, 2022
Advertisement
Good price and very efficient service
Good price and very efficient service. Will use again.
March 28, 2022
fabulous item cant wait to start…
fabulous item cant wait to start stitching it. will buy from again. Prompt delivery. Overall an excellent service
March 25, 2022
My order was processed swiftly and…
My order was processed swiftly and arrived 3 days later. I was impressed with the prompt service and reasonable price of my purchase. I would definitely order items in the future
March 20, 2022
They are very quick and efficient and…
They are very quick and efficient and always keep the custoner informed even step of the way
March 16, 2022
Advertisement
very quick delivery
March 16, 2022
Excellent fast service
March 11, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.