SimplyExcess Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, noting that the prices are significantly lower than those offered by car rental companies, often saving them a small fortune. People also appreciate the top-class service, finding the website easy to navigate and the process of obtaining a quote straightforward. Many consumers highlight the peace of mind they gain from using this service. However, some customers mentioned that they did not have to make a claim, so they could not comment on the claims process or the customer service in that regard. Conversely, a few other people also felt that the company handled their claims incredibly efficiently, with one reviewer receiving reimbursement within three days and another having their claim accepted in full in less than a week.

What people talk about most

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the cost is... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service,... See more

Claim

Customers consistently note ambiguous experiences with claim. Many reviewers did not need to make a claim, so... See more

Value for money

Clients share positive opinions on value for money. Many reviewers found the service to be excellent value,... See more

Website

Customers had positive experiences with the website. Reviewers consistently found the website easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, commu... See more

Rated 5 out of 5 stars

I had to make a claim on our car hire excess cover after being charged £900 by Dollar Car Rental at Belfast International Airport for a chip in the windscreen. I submitted all the paperwork to Simply... See more

Rated 5 out of 5 stars

First time we have used Simply Excess I was nervous about car Hire Simply Excess gave peace of mind & confidence to drive in an unfamiliar car. thankfully I didn't need to make a claim.The communica... See more


Company details

  1. Insurance Broker
  2. Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent experience with Simply Excess

Selected Simply Excess based on a mention in Martin Lewis's Money Saving tips and pleased I did. The experience with Enterprise Rent-A-Car in Spain fortunately all went smoothly (no claims necessary). I commend the guidance provided in Simply Excess emails before collecting and returning the car. It was clear, honest and helpful. I would definitely use them again.

July 20, 2025
Unprompted review
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Rated 5 out of 5 stars

First time we have used Simply Excess

First time we have used Simply Excess. I didn't need to make a claim.The communication was excellent from booking until the vehicle was handed over. The price quoted was very competitive. Would recommend the company to friends and family.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience with Simply Excess

First time I have used Simply Excess. I didn't need to make a claim thankfully. There was good communication from booking until the vehicle was returned. The pricing was also very competitive Would be happy to use again.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great value Car Hire Excess Waiver, clear T&C's

First time I have used Simply Excess and whilst I didn't need to make a claim, the product benefits were clearly detailed in both the policy document and IPID. The pricing was also very competitive relative to the quotes I had obtained from both airline websites and the car hire firm I was using for the same product. Definitely will use again

July 10, 2025
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Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used simply excess to cover my hire car in Spain.
Unfortunately on return of my car they found a small scratch on the bumper and kept 300 euros of my deposit. I claimed on my policy when I returned home and the money was reimbursed after three days.
Excellent Service thanks

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy policy to take out

Quick and easy policy to take out, very competitive and given lots of good information about car hire, potential issues and contact details.
Didn't have to make a claim so cannot comment on that side of the policy but would definitely use SimplyExcess again

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good cover, great value

Covered all I needed, simple to buy and great value. I didn't need to claim, so can't comment on that, but would definitely use again.

July 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Without a doubt a very cost effective…

Without a doubt a very cost effective way to deal with the excess, at a fraction of the cost that would be charged by the rental company. I didn't have to make a claim, so I cannot comment on that part of the insurance

July 2, 2025
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Rated 5 out of 5 stars

Very quick and easy

Very quick and easy. They were very informative giving handy tips to make your rental run smoother. Fortunately, I didn’t have to make a claim. Definitely will be using this company again 😊

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great value excess car insurance

Straightforward online process, this excess car insurance provides welcome protection at a competitive premium. Although I'me a careful driver (no car insurance claims in 60 years driving) I still value this extra assurance when driving an unfamiliar vehicle abroad.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy service

Speedy replies with clear instructions on making a claim and very quick settlement of my claim. I did provide all info that was requested.

June 2, 2025
Rated 5 out of 5 stars

Simply Great

Easy to access and arrange, good value for money, excellent communications but unable to comment on claims as we had no need to do so.

June 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Policy coverage clear and good value

Policy coverage clear and claims procedure simple to understand.
Good pricing compared to hire car company standard policy which was 10 times more expensive and did not cover the underside and tyres of the vehicle.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

A Happy Holiday

Very easy to find and take out a policy. Obviously a huge saving on what the car rental company would have charged, and gave me added peace of mind whilst on holiday. I didn't have to claim so cannot comment on the claims process.

June 6, 2025
Unprompted review

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