SimplyGym.co.uk Reviews 

752
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff, describing them as friendly, welcoming, and exceptionally helpful, which significantly contributes to a positive atmosphere. People consistently praise the facilities for being clean, well-maintained, and well-equipped, offering a wide selection of machines and weights. The overall user experience is often noted as welcoming and easy, with many appreciating the relaxed environment and excellent classes available. However, some customers also noted that the showers, toilets, and changing rooms were in need of improvement. Specific concerns included excess water on the floor, the need for a complete refit in men's areas, and descriptions of these facilities as basic, cold, or not very clean.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Facilities

Users describe positive interactions with facilities, highlighting the spotless environment, modern... See more

Quality

Reviewers highlight positive aspects of quality, noting that the environment is friendly with plenty of... See more

Product

People report high satisfaction with the product, praising the great equipment, spacious atmosphere, and wide... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the relaxed and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After breaking my leg my physio advised I needed to use 2 x exercises that required specific gym equipment, Hence joining this gym. My induction with Karen was great and my talk with Scott ref my inju... See more

Company replied

Rated 4 out of 5 stars

Visited towards the end of the day (6pm) was busy but plenty of machines spare . Plates were spread about and not that easy to locate but to be expected with how many people use the facilities. Staff... See more

Company replied

Rated 5 out of 5 stars

All staff are really friendly and approachable. I've had a session with a personal trainer (Jack) who managed to make me feel like my fitness journey would be doable and really enjoyable and i left fe... See more

Company replied

Rated 5 out of 5 stars

I recently joined Simply Gym Earls Place Coventry. The Manager Paul and Assistant Manager Ricky are really friendly and helpful. Most of the personal trainers are also very friendly. It is the cleanes... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness class
  4. Leisure Centre
  5. Weightlifting Area

About SimplyGym.co.uk

Written by the company

SimplyGym.co.uk

High quality gym
at a low cost price

Simply Gym is committed to offering high quality gym and fitness facilities at a fraction of the usual cost of health club membership...

Every membership at Simply Gym is offered contract free. We don't believe in tying customers into long contracts and forcing them to see those contracts out, we are so confident that you'll love our gyms that you are free to leave anytime.

Our state of the art gyms provide you with a great place to work out, whether you are there to burn off some calories or are training for something more specific, we have the equipment and classes to suit every need.

At Simply Gym we pride ourselves on the range of facilities available and always ensure a great customer experience.

Visit your nearest Simply Gym and take a look.

•Open 24/7 (at selected gyms)

•All Classes Included At No Extra Cost In Dedicated Studios

•No Contract

•Large Cardio & Weights Area

•Free Parking

•Personal Training Available

•Spa Facilities (at selected gyms)

•High Quality Customer Service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

752 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(752)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A friendly and clean environment…

The environment at the gym is friendly and the entire gym is exceptionally clean. I love the women's only gym area that affords me the privacy I enjoy.

January 28, 2025
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you so much for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Amazing staff

Amazing staff, always helpful and friendly

Great choice of classes and facilities

January 28, 2025
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Great gym

Great gym, friendly staff, excellent equipment and friendly atmosphere

January 16, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 4 out of 5 stars

Almost everything I need

Everything you could need is basically there together with lots of free parking, so why only 4 stars? The answer is the lack of natural daylight and a window to the outside. Many would argue this is unimportant to getting fit but it's something I miss from other gyms I have been a member of.

January 27, 2025
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Reply from SimplyGym.co.uk

Hi there, thank you for the positive feedback, in regards to the natural light this is something that comes with the structure of the buildings we take on. Simply Gym HQ

Rated 5 out of 5 stars

Good atmosphere here

There's a good atmosphere here, everybody busy getting on with their own thing on the floor. Classes are good - with Andrea's classes you know you've always worked hard! Good selection of classes, great facilities.

January 21, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 3 out of 5 stars

Not too bad of a gym

Not too bad of a gym, unfortunately the one i went to some of the female workers were stuck up which lowers your valuation of the gym.

January 22, 2024
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Hi there, sorry to hear this is the experience you have had, please email customerservice@simplygym.co.uk so we can investigate this. Simply Gym HQ

Rated 5 out of 5 stars

Friendly gym

Really friendly and helpful staff who have made me feel welcome

Great choice of classes

January 8, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 1 out of 5 stars

Bought a day pass

Bought a day pass, couldn’t get in! Wasted money on Christmas Day for a gym I couldn’t use 🤦🏻‍♂️

December 25, 2024
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Reply from SimplyGym.co.uk

Hi James, would you be able to email us at customerservice@simplygym.co.uk and we will look into this for you. Simply Gym HQ

Rated 5 out of 5 stars

Unbeatable atmosphere

Tried another gym but it couldn't compare to Simply's facilities. Simply has amazing equipment, staff and members, overall such a good workout environment.

December 16, 2024
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Great first impression

I recently joined SimplyGym Swindon (East) - I had a very polite and friendly welcome on my first visit at 6 in the morning from the manager and I was asked if I was comfortable and whether I needed a walk through. Once sorted I made my way to the changing rooms that were very spacious and clean, the gym itself was incredibly well equipped and it was spotless! I had a great workout, which, when trying a new gym for the first time, you don’t always get, but as I felt so comfortable and everything was neat and tidy it was so easy to just get into it! I will 100% be returning here and using it as my main gym going forward.

January 3, 2025
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Excellent gym

Excellent gym, very well laid out, plenty of equipment

December 28, 2024
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

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