SimplyGym.co.uk Reviews 

752
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff, describing them as friendly, welcoming, and exceptionally helpful, which significantly contributes to a positive atmosphere. People consistently praise the facilities for being clean, well-maintained, and well-equipped, offering a wide selection of machines and weights. The overall user experience is often noted as welcoming and easy, with many appreciating the relaxed environment and excellent classes available. However, some customers also noted that the showers, toilets, and changing rooms were in need of improvement. Specific concerns included excess water on the floor, the need for a complete refit in men's areas, and descriptions of these facilities as basic, cold, or not very clean.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Facilities

Users describe positive interactions with facilities, highlighting the spotless environment, modern... See more

Quality

Reviewers highlight positive aspects of quality, noting that the environment is friendly with plenty of... See more

Product

People report high satisfaction with the product, praising the great equipment, spacious atmosphere, and wide... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the relaxed and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After breaking my leg my physio advised I needed to use 2 x exercises that required specific gym equipment, Hence joining this gym. My induction with Karen was great and my talk with Scott ref my inju... See more

Company replied

Rated 4 out of 5 stars

Visited towards the end of the day (6pm) was busy but plenty of machines spare . Plates were spread about and not that easy to locate but to be expected with how many people use the facilities. Staff... See more

Company replied

Rated 5 out of 5 stars

All staff are really friendly and approachable. I've had a session with a personal trainer (Jack) who managed to make me feel like my fitness journey would be doable and really enjoyable and i left fe... See more

Company replied

Rated 5 out of 5 stars

I recently joined Simply Gym Earls Place Coventry. The Manager Paul and Assistant Manager Ricky are really friendly and helpful. Most of the personal trainers are also very friendly. It is the cleanes... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness class
  4. Leisure Centre
  5. Weightlifting Area

About SimplyGym.co.uk

Written by the company

SimplyGym.co.uk

High quality gym
at a low cost price

Simply Gym is committed to offering high quality gym and fitness facilities at a fraction of the usual cost of health club membership...

Every membership at Simply Gym is offered contract free. We don't believe in tying customers into long contracts and forcing them to see those contracts out, we are so confident that you'll love our gyms that you are free to leave anytime.

Our state of the art gyms provide you with a great place to work out, whether you are there to burn off some calories or are training for something more specific, we have the equipment and classes to suit every need.

At Simply Gym we pride ourselves on the range of facilities available and always ensure a great customer experience.

Visit your nearest Simply Gym and take a look.

•Open 24/7 (at selected gyms)

•All Classes Included At No Extra Cost In Dedicated Studios

•No Contract

•Large Cardio & Weights Area

•Free Parking

•Personal Training Available

•Spa Facilities (at selected gyms)

•High Quality Customer Service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

752 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(752)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Am really enjoying going to this gym

Am really enjoying going to this gym. The ladies section is really good - makes you feel safe etc.
Could we get a a ski machine in there maybe, as I don't want to go out on the main floor and use one there.
Otherwise - brilliant - keep it up

November 12, 2024
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Reply from SimplyGym.co.uk

Thank you for the positive review, please email us at customerservice@simplygym.co.uk which location this is and we will look into this for you. Simply Gym HQ

Rated 1 out of 5 stars

a place where racists can bully

a place where racists can bully, harass and intimidate other gym users with zero consequences. 5 of the "club rules" disregarded in 10 minutes by one member, the gym claims to provide a safe environment for members, it allows members to not only behave like animals, but to continue to attend after aggressively assaulting others. following an "investigation" the response was to accept that behaviours on BOTH sides should have been handled better. one member gets racially assaulted and is told to better their behaviour. unbelievable.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Since I’ve joined simply gym I’ve had…

Since I’ve joined simply gym I’ve had more confidence to go on my own. Staff and other gym goers are friendly and I’ve had a few tips from other members when I’ve been using machines to save myself getting injured

November 4, 2024
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Easy sign up

Easy sign up, amazing gym with excellent equipment. 24hr access.... Very affordable pricing, no dodgy long-term contract.
Basically a brilliant experience.
Thanks!
Highly recommended.
Keep it up.

November 11, 2024
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

good gym

accessible, well-equipped, fair price.

October 23, 2024
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Such a great gym

Such a great gym. Brilliant staff - especially Sharon! And so chilled. Great size studio and selection of classes.

October 30, 2024
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 4 out of 5 stars

Good gym

Good gym. Well laid out and plenty of classes available at loads of different times to fit people's schedule.
Only downside is could have some more bits for the weight lifting section such as jacks to lift barbells to rack them for deadlifts. Have suggested this in the past but nothing ever came of it.

October 28, 2024
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Reply from SimplyGym.co.uk

Hi Holly, thank you for the positive review please email us at customerservice@simplygym.co.uk which gym this would be regarding and we can look into this. Simply Gym HQ

Rated 5 out of 5 stars

Fantastic facilities & price

Fantastic facilities & price. Super friendly staff & being an older female, love the ladies only section.

October 20, 2024
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 4 out of 5 stars

Glad I moved my gym after years and…

Glad I moved my gym after years and years at Nuffield Swindon. New gym is really great, very clean and friendly staff. Only reason I gave 4/5 is that my favourite class is body balance and this is not offered as a class in East

October 28, 2024
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Reply from SimplyGym.co.uk

Thank you for the positive review, we will look into this for you. Simply Gym HQ

Rated 5 out of 5 stars

simply gym earl place

just wanna say a big thank you to Kieran at the simply gym earl place for helping me out with a recording i know it's only a small thing but as i was on my own and doing leg press i couldn't record my leg exercise and recording so i asked him for some help he was more than happy to help me do a quick recording for me just want to say thanks again was a little shy to ask as i'd not normally bother

November 4, 2024
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

The Best Gym in Walsall

The Best Gym in Walsall .

Hygienic and welcoming. Big thank you to Reegan for his continued support. Massage therapist Sunita is great too . Simply Gym is a must visit

October 31, 2024
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Left pure gym for simply

Left pure gym for simply in walsall . Best decision I've made . Thanks to chloe for showing me around and registering my car. Gym and showers are always clean . Very happy member

October 29, 2024
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Walsall Gym - Amazing

Joined Simply Gym Walsall to start my fitness journey , and what a journey it has been so far ! The Gym is always clean , management and staff are always helpful! Starting my journey at Walsall was influenced by the Class Timetable which provides a great range . HYROX is definitely my favourite, it was amazing to also see the Instagram over the weekend from the Walsall Team who was in Birmingham . Well done all ! I look forward to continue my journey at Simply Gym Walsall and wouldnt change it for any other place.

October 29, 2024
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Staff friendly

Staff friendly, and classes fun.

October 1, 2024
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

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