Simply Insurance Services LTD Reviews 

1,082
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and advisors for being exceptionally helpful, polite, and professional, ensuring that every annual renewal process is completely smooth and hassle-free. People also highlight the brilliant customer service, clear explanations, and competitive pricing, making it very easy to secure the exact insurance protection needed for their businesses. Consumers consistently express satisfaction with how promptly their policies are arranged and how thoroughly all questions are answered by the team. Some reviewers were not happy with costs, mentioning that renewal quotes and insurance premiums kept increasing year on year or became more expensive during their time with the business.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, patience, and clear... See more

Service

Clients share positive opinions on service, highlighting quick responses and professional assistance.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and professional... See more

Price

Customers consistently report satisfaction with the pricing, highlighting fair quotes, competitive rates, and... See more

Subscription

People report positive experiences with subscription renewals, highlighting polite and efficient assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,082)

220 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from Mel today when…

Fantastic service from Mel today when dealing with my trade insurance renewal.

May 5, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi A,

Thank you for your great feedback. We’re delighted to hear you received fantastic service from Mel while renewing your insurance. She’ll be very pleased to know her support made the process smooth and straightforward for you.

We truly appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Chris was so easy to deal with and made…

Chris was so easy to deal with and made it very simple to arrrange our fleet insurance

May 1, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mark,

Thank you for your great feedback. We’re delighted to hear that Chris made the process of arranging your fleet insurance so simple and straightforward. He’ll be very pleased to know his clear and easy approach made a positive difference.

We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sam was wonderful with me and went of…

Sam was wonderful with me and went of out his way to help find the best motor trade policy for me. The communication was excellent from beginning to end. Highly recommend

May 1, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Shahriar,

Thank you for sharing your experience. We’re thrilled to hear that Sam went above and beyond to secure the right motor trade policy for you — he’ll be chuffed to know his efforts made such a difference. Excellent communication is exactly what we aim for, so your feedback is greatly appreciated.

Rated 5 out of 5 stars

Chris was very informative with all my…

Chris was very informative with all my requirements and did exactly what I wanted got back to me very fast and helped my gain a lower quote.
I have always found PIB brokers to be honest and friendly and very helpful that’s why I have used them for a number of years.
Thanks again to Chris for all his help.

April 30, 2026
Unprompted review
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Reply from Simply Insurance Services LTD

Hi Sean,

Thank you for such a thoughtful review. It’s great to hear that Chris handled everything just as you needed, kept you updated quickly, and helped you get a lower quote. We’re proud to have earned your trust over the years with our honest and helpful service.
A big thank you from all of us — and especially from Chris.

Rated 5 out of 5 stars

Great conversation and great service…

Great conversation and great service and happy with the quote I recommend to all

April 28, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Najumudeen,

Thank you for your great feedback. We’re really pleased to hear you had a great conversation, received excellent service, and were happy with your quote. Your recommendation means a lot to us.

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Rated 5 out of 5 stars

Gabrielle

It was a pleasure to be helped by Gabrielle from GDP Insurance, it helped me a lot in being very clear with all the information I asked for and everything very quickly, Thank you Gabrielle!

April 28, 2026
Unprompted review
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Reply from Simply Insurance Services LTD

Hi Christian,

Thank you for your wonderful feedback. We’re delighted to hear that Gabrielle was able to assist you so clearly and efficiently. It’s great to know she provided all the information you needed and made the process quick and easy. Thank you again for your kind words.

Rated 5 out of 5 stars

Very helpful

April 27, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul,

Thank you for your feedback. We’re really pleased to hear you found the service very helpful. Your comments mean a lot to us.

Rated 5 out of 5 stars

Excellent communication as always and…

Excellent communication as always and my premium dropped slightly this year

April 23, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi HDJ,

Thank you for your feedback. We’re really pleased to hear the communication was excellent as always, and it’s great news that your premium has dropped this year. We truly appreciate your continued trust in us.

Rated 5 out of 5 stars

Friendly very knowledgeable top service

Friendly very knowledgeable top service

April 24, 2026
Unprompted review
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Reply from Simply Insurance Services LTD

Hi Peter,

Thank you for your feedback. We’re really pleased to hear you found the service friendly, knowledgeable, and top‑class. Your comments mean a lot to us.

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Rated 5 out of 5 stars

Mel was very pleasant to deal with

Mel was very pleasant to deal with

April 23, 2026
Unprompted review
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Reply from Simply Insurance Services LTD

Hi Matt,

Thank you for your feedback. We’re really pleased to hear that Mel was so pleasant to deal with. She’ll be delighted to know she made a positive impression.

Rated 5 out of 5 stars

First class service as always highly…

First class service as always highly recommended

April 22, 2026
Unprompted review
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Reply from Simply Insurance Services LTD

Hi Jason,

Thank you for your kind feedback. We’re delighted to hear you received first‑class service once again. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Great price

Great price

April 21, 2026
Unprompted review
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Reply from Simply Insurance Services LTD

Hi Mark,

Thanks for the kind words. Glad the price hit the mark for you.

Rated 5 out of 5 stars

Ian Brosnan at Simply secured my trade…

Ian Brosnan at Simply secured my trade insurance renewal today he is very thorough, patient with a high regard for the customer, giving me options without the drama other companies seem to employ. Highly recommended

April 21, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi John,

Thank you for sharing your experience. It’s wonderful to hear that Ian delivered the calm, clear and customer‑focused service you deserve — no theatrics, just solid support. We truly value your recommendation.

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Rated 5 out of 5 stars

Fleet motor insurance

Great experience with Chris Brown at Simply Insurance Services for a number of years now and today was no exception. They are a very professional company and a pleasure to deal with and will always get you the best price.
Highly recommended.

April 21, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Helen,

Thank you for your kind review. It’s fantastic to know that Chris has been delivering top‑tier service year after year — and that he’s kept the streak going today. We’re committed to being both professional and genuinely pleasant to deal with, all while securing the best price possible. Highly recommending us is truly appreciated.

Rated 5 out of 5 stars

PIB insurance

I spoke to jack from
PIB IINSURANCE he helped me out and explained a few things about my policy got me a good deal I wish it would be cheaper but he do what he could
I would use again
Many Thanks
Mr k Kennedy

April 20, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Kevin,

Thank you for your review. It’s great to hear that Jack helped you understand your policy and worked hard to get you the best deal he could — even if we all wish the numbers would behave themselves a bit more! We appreciate your confidence in us and look forward to helping you again.

Rated 5 out of 5 stars

I have used this company for many years…

I have used this company for many years & always happy with the service

April 20, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Jason,

Thank you for your wonderful feedback. It means a lot to know you’ve trusted us for so many years and continue to be happy with the service. Consistency is something we take real pride in, so hearing this truly makes our day.

We appreciate your loyalty and look forward to looking after you for many more years ahead.

Rated 5 out of 5 stars

Mel was very helpful and professional…

Mel was very helpful and professional answering all my questions

April 13, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Keith,

Thank you for your lovely feedback. Mel will be delighted to hear she could help — answering questions with patience and professionalism is exactly what she does best.

We appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

I have used this company for the last 9…

I have used this company for the last 9 years very helpful and polite. And a big thanks to Mel for sorting out my policy for this year.

Thanks mark

April 16, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mark,

Thank you for sticking with us for the past 9 years — loyalty like that means a lot. We’re glad to hear you’ve consistently found the team helpful and polite. A special shout‑out to Mel for getting everything sorted for you. She’ll be thrilled to know her hard work made a difference.

We appreciate you taking the time to share your experience and look forward to looking after you for many more years to come.

Rated 5 out of 5 stars

Sam from PIB has been amazing

Sam from PIB has been amazing. Great communication. Great professionalism shown. Informative and very good at what he does. Thanks mate :)

April 15, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Goulam,

Thank you for the brilliant review. Sam will be chuffed to bits reading this. Great communication, professionalism, and knowing his stuff inside out — that’s his speciality, and it’s fantastic to see it shine through for you.

We’ll make sure he sees your kind words. Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Easy renewal even went down this year.

Easy renewal even went down this year.

April 13, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Andrew,

Thank you for the great feedback. We love an easy renewal — and seeing your price go down is the cherry on top!

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