Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... See more
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Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... See more
Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... See more
The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... See more
Company details
Written by the company
#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.
Contact info
1141 Saint Johns Pl, 11213, New York, United States
- (802) 870-6770
- Support@sims4usa.com
- sims4usa.com
3.4
Average
322 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took me awhile to figure out but OK in…
Took me awhile to figure out but OK in the end
January 25, 2024
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Fast delivery
Fast delivery. This is the second time we are using sim cards from sims4usa and it’s perfect
January 22, 2024
We uses Sims 4 USA several times.
We uses Sims 4 USA several times.
Always works great. Support is quick and fantastic.
Will used it also in future 2-3 times a year.
Absolutely recomended!
January 11, 2024
Very bad experience
Very bad experience. I don’t have got any information how to install it. Or any kind of information.
January 18, 2024
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Good choice!
It was easy to order, product was described correctly and they answered my questions fast. Customer service was great!
January 2, 2024
Very responsive and flexible support
Very responsive and flexible support. I was dealing with a problem with a wrong activation date and the support response was immediate. They proactively alerted me to another error in the order. Perfect service.
December 13, 2023
Easy and fast to purchase my esim.
December 4, 2023
No support for the SIM
There is no support as the website support team is not active. Better to get a SIM after travelling to USA
December 8, 2023
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Despite ordering a few days before…
Despite ordering a few days before depart the sim card was delivered in time. Good job!
November 16, 2023
Delivery not respected but problem solved
It was a good communication with the customer service, they were friendly and kind
November 18, 2023
Reply from SIMS 4 USA
Thank you very much for your review, and we wish you all the best.
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Ordered Sim
Not received my order on due date , as told due to Thanksgiving delivery company malfunction.
The activation was immediate after a Whatsapp conference. The company's explanation was immediate and adequate. Since the activation, no problems occured, and the international calls were in order.
I am leaving US in two days, the sim card will be deactivated, but will positively reactivate on my next trip to the US in May
November 23, 2023
I did not receive the service I paid…
I did not receive the service I paid for. I am left with the feeling that I have been deceived. I do not recommend it.
November 22, 2023
Failed delivery and failed refund.
I ordered one eSim and one physical Sim. You never delivered any of them. Sims4USA made itself unavailable both by phone and by mail. And you never refunded me.
I consider Sim4USA a scam.
October 17, 2023
Very good experience
Very good experience. Add to web page shipping address block in case it is different from billing address.
November 16, 2023
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My order for an eSim was not delivered
My order for an eSim was not delivered! I then sent several messages that were eventually responded to when I no longer needed the eSim and was forced to buy a more expensive SIM from T-mobile. I'm still waiting for my money that was promised to be refunded.
I am a very dissatisfied customer.
Yours sincerely,
N.W. Balogh
November 17, 2023
SIM Card arrived to late, no refund
SIM Card arrived 4 days later than announced, so 1 day too late (shipping to germany). No refund til now. Instead i bought a SIM card shortly after arrival in LA.
October 3, 2023
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