SIMS 4 USA Reviews 322

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... See more

Rated 1 out of 5 stars

Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... See more

Rated 5 out of 5 stars

Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... See more

Rated 5 out of 5 stars

The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... See more

Company details

  1. Telecommunications Service Provider

Written by the company

#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.


Contact info

3.4

Average

TrustScore 3.5 out of 5

322 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good service

Very good service
Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard)
Contacted SIMS 4 USA. Easy and fast prolongation accomplished (special thanks to Veboo 🙏)

May 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I had some slight issues trying to connect when I arrived in the US, but 1 email and a phoncall from Travis later it was working perfect.

I'm able to use mobile data/Internet plus make calls and texts within US. Just what I wanted.

The customer service was excellent.

I am on vacation from Ireland and I use an unlocked android which works perfect with the sim card.

Thank you Travis and the team at Sims4USA.

May 6, 2023
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Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, albeit from Amazon, lol. The price in Canada quite high compared to USA.
Haven’t used their services yet, but expect no problems, as I know others that have.
Edit - May 13, 2023
Changed SIM card and the connection was seamless. All activities work as expected.

April 21, 2023
Rated 4 out of 5 stars

Sims arrived fast

Sims arrived fast. Had all the data I needed while driving in the USA. Good coverage from Canada to Florida. Did have trouble calling my daughters who were with me, with their own sims. Not sure why. Probably user error. Lol.

February 13, 2023
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Rated 5 out of 5 stars

Great service

Great service, great advice. Quick delivery from the US to the Netherlands (within 3 days). Questions? They respond very quick and help you anyway possible. Very happy !!!

March 20, 2023
Rated 5 out of 5 stars

Bought 2 SIM cards for a 1 month…

Bought 2 SIM cards for a 1 month vacation in Florida. 1 card was activated on March 12 and worked smooth and easy. Tried to activate 2nd card March 17 but did not work. Called the tech support and spoke with Ali who quickly solved the problem. Will use for all international travel. Highly recommend.

March 20, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service. They answered all my questions prior to buying it on live chat, fairly promptly too. The Sim didn't work when I first put it in but it was a simple case of me having to turn my phone off and on and then it did. Again was helped by the live chat agent with that. Would highly recommend!

March 3, 2023
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Rated 5 out of 5 stars

Sorted !

A test of a company is when something g goes wrong. Got a two month sim from these guys but tbe phone provider cut us off after a month. No phone !! Crisis !!! One mail to Travis and sorted out in 10 minutes. Impressive. Well done

March 19, 2023
Unprompted review
Rated 3 out of 5 stars

SIMS4USA is a great product; customer service needs improvements

The sim card that was mailed to me did not work. The H2O Wireless dealer in Oxnard CA confirmed this. I bought another SIMS4USA card from him, and it worked fine. While in his store, I called SIMS4USA and was told to email a refund request which I did on Feb.16th to the email address I was given. I heard nothing until a week later when I posted a negative review on Trustpilot. On March 9nd, I finally received the refund. When a SIMS4USA sim card works, it is a great service. But the company needs to improve its customer service.

March 16, 2023
Unprompted review
Rated 4 out of 5 stars

Good delivery

we ordered the sim cards. They turned up in four working days. We have not tried them yet but we were happy with the delivery.

March 10, 2023

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