They gave a full refund even tho it's my fault
It worked for my family but not for me (my phone didn't support e-sim and I hadn't known)
They contacted me a few days later asking why I've activated it, but no data was used. I then gave them the info about the e-sim not working on my device.
They contacted me the next day giving me a full refund (without asking for it).
So, it works well (on my family's phones) and the support was fast, and nice.








