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Sincera Insurance Reviews 

794
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, particularly highlighting the straightforward claim process. Many people appreciate the remarkably fast response times, with claims often approved within hours or a few days. Consumers also highlight the swiftness of reimbursements, with funds often reaching bank accounts within a few days. Reviewers frequently commend the user-friendly online platform, making the submission of claims very simple and clear. This positive experience leads many customers to express their intention to use the company again and recommend its services.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its swiftness, efficiency, and ease of... See more

Claim

Customers consistently note positive experiences with claim, highlighting the process as easy,... See more

Response time

Clients share positive opinions on response time, with many reviewers expressing satisfaction with the speed... See more

Refund

Users describe positive interactions with refund, often highlighting the speed and efficiency of the process.... See more

Payment

Customers had positive experiences with payment, noting that approval and payment processes were very fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

Rated 5 out of 5 stars

This insurance company were excellent. Easy to contact. Online claims form was simple to complete and no problem uploading documents. (Claimed €152 for a lost/stolen hubcap, crazy charge by car rental... See more

Rated 5 out of 5 stars

I don't usually write reviews, but this time I have to praise the professionalism of your company. I've got the respond to my complaint surprisingly fast, without any additional negotiation or proof... See more

Company replied

Rated 5 out of 5 stars

Oh my God, I just came back from vacation in Crete, Greece. I had to submit a claim, for scratches on the rare bumper. I proceeded as suggested from their platform, which apropos is rather transparent... See more


Company details

  1. Insurance Company

Written by the company

We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

794 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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5.0

All reviews

(794)

785 reviews in the last 12 months

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Rated 5 out of 5 stars

Rented a car in Bulgaria

Rented a car in Bulgaria. Found a scratch on the car the day I returned, but couldn't remember where it came from. I filed a claim; it was an easy process, and I got everything reimbursed. Definitely choosing Sincera again. Thank you so much!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt reimbursement

I was informed that reimbursement may take up to 2 weeks but the actual payment was already made to my bank account only one day after the claim confirmation.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

A very simple process for claiming, quick and helpful throughout, especially dealing with Vettura who had turned out to be a very shady and difficult to deal with Car hire provider. Special thank you to Nora and Alexander for their support during the process.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with the whole process.

The rental car company in Zakynthos charged me for scratches on the rear bumper. It was my first time making a claim so I was little worried. But the whole process was straightforward. I submitted my claim online and next day I got an email. They offered to repay me to any bank and in any currency I preferred. The process was quick and easy. I am very happy with the whole process.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, efficient, and professional. In just a few days and through a simple, straightforward process, I was able to settle my claim and receive full compensation for the damage I had suffered. I highly recommend their service.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good and fast processing time

I had an unfortunate little accident in Crete, and had reported it to Sincera insurance. After a short time thanks to them I had my money back again, from the rental company that they had deducted an amount from me. So I am very happy with this insurance and can highly recommend it. Thank you for the help and for this time😊

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Flowless submission

I submitted a claim for a rental car that was damaged in Vienna, along with all the required supporting documents. The entire process went smoothly, and the claim was approved within three days of submission. I experienced no issues at all throughout the process

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

saved 223 with 50 euro insurance

So apparantly I did a little scratch on one of the wheels and the rantcar company charged me with 223 euro . Luckily I had Full coverage from Sincera and they refunded me the money within 4 working days.
You guys do it just go with Sincera Insurance

July 4, 2026
Unprompted review

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