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Sincera Insurance Reviews 

817
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 509 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting a straightforward and efficient claim process. Many people appreciate the remarkably fast response times and quick decisions on their claims. Reviewers frequently mention the ease of submitting claims online and clear communication throughout. The swift refund and payment processing are also widely commended by consumers. People consistently highlight the service's efficiency, often receiving full payouts quickly. The overall experience is described as hassle-free, restoring trust in service providers due to transparency and honesty. Many consumers express their intention to use the company again and strongly recommend it.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, clear communication and efficient claim... See more

Claim

Customers had positive experiences with claim, often highlighting the efficiency and simplicity of the... See more

Response time

Customers consistently note positive experiences with response times, highlighting fast and clear... See more

Refund

People report positive experiences with refund, highlighting quick approvals and efficient processing.... See more

Payment

Consumers find payment to be positive, with many reviewers highlighting the speed and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car rental company charged me 3000 eur for car damage. Car was damaged at night by unknown person. Sincera refunded me back 3000 eur. Communication was fast and clear. Happy with insurance.

Rated 5 out of 5 stars

It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

Rated 5 out of 5 stars

This insurance company were excellent. Easy to contact. Online claims form was simple to complete and no problem uploading documents. (Claimed €152 for a lost/stolen hubcap, crazy charge by car rental... See more

Rated 5 out of 5 stars

I don't usually write reviews, but this time I have to praise the professionalism of your company. I've got the respond to my complaint surprisingly fast, without any additional negotiation or proof... See more

Company replied


Company details

  1. Insurance Company

Written by the company

We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

817 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(817)

790 reviews in the last 12 months

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Rated 5 out of 5 stars

Flawless service

Flawless service. I submitted an insurance claim for an amount of €300 that was unjustifiably charged by the company, but that no longer matters. The claim was approved within 2 hours, and the money was transferred on the first business day after the request was submitted.

Their insurance is absolutely worth having, and I recommend it 1000%. They are extremely prompt and efficient.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great and clear information regarding the claim submission

I am very satisfied with the handling of the damage of €450 to the rental car in Albania by Sincera Insurance. After submitting the claim to Sincera Insurance on June 18, 2026 (the car rental company found a few new scratches upon returning the car), I received notification on June 19 (so just one day later) that the claim had been approved and would be paid out.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

We had a flat tyre in Greece

We had a flat tyre in Greece. We needed to pay 200€ for the road assistance. I was provided with all the paperwork from the car company. The claim took me 5’ to fill it in. Money are on their way. This was such a quick and easy process. 5 star indeed

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the service

I am very satisfied with the service. My claim was handled quickly and professionally, and the entire process was smooth and hassle-free. Communication was clear throughout, and the reimbursement was approved faster than I expected. Thank you for the efficient support – I would definitely recommend your service to others.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Just made an car rental claim with…

Just made an car rental claim with sincere insurance, it was the least stressful experience I ever had, quick to reply and a quick decision made once I had all my documents lodged.
Will insurance with Sincera again.
Raymond Meehan

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

I had a very negative experience with a car rental company after they charged me 630 euros for a very little damage at the front side. Luckily Sincera covered this without question and approved the claim within 2 Days! Very good service so far, just waiting for the payment to arrive back into my bank.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

WOW Full Coverage

I had a small scratch on my car. The Full Coverage plan reimbursed me immediately, and the people who answered my emails and chats helped me a lot with filling out the reimbursement requests, making every step easy. My sincerest congratulations!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit concerned after a stranger…

I was a bit concerned after a stranger drove into our hire car, I’d paid for ‘full cover’ but I thought they might try to get around it somehow/some small print as I never go into detail with insurance as I’ve never needed it before. I sent them my claim and they responded straight away asking for the bac number, because they responded so quickly I assumed it was an acknowledgement of the claim and didn’t realise they’d asked a question until a week later. I gave them the bac number and they responded saying the claim was successful and I’d receive payment in 15 business days. Extremely happy with the service

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

I had a wonderful experience with Sincera Insurance. They were fast in evaluating my claim, as well as fair, polite, and precise throughout the entire process.The platform for uploading and reviewing claims is exceptionally simple, intuitive, and fast. I recommend them for their professionalism and smooth customer experience!

June 15, 2026
Unprompted review

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