Car rental company charged me 3000 eur for car damage. Car was damaged at night by unknown person. Sincera refunded me back 3000 eur. Communication was fast and clear. Happy with insurance.

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We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.
Contact info
www.sincerainsurance.com, Latvia
- support@sincerainsurance.com
- sincerainsurance.com
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The claim process was really easy and…
The claim process was really easy and fast. They handled my claim within 24 hours and I am now waiting for the payment. Clear communication from the start. I would really recommend this insurance company.
Wow had accident and company paid all…
Wow had accident and company paid all damage next day recomend if you want to stay secure
I unfortunately needed to make a claim…
I unfortunately needed to make a claim .
Sincera were quick to respond, advise me what to do and to confirm that the claim would be settled in full within 14 days.
Flawless service
Flawless service. I submitted an insurance claim for an amount of €300 that was unjustifiably charged by the company, but that no longer matters. The claim was approved within 2 hours, and the money was transferred on the first business day after the request was submitted.
Their insurance is absolutely worth having, and I recommend it 1000%. They are extremely prompt and efficient.
Perfect service
I sent a refund request and they accepted within 24h. I'm 100% satisfied
Great and clear information regarding the claim submission
I am very satisfied with the handling of the damage of €450 to the rental car in Albania by Sincera Insurance. After submitting the claim to Sincera Insurance on June 18, 2026 (the car rental company found a few new scratches upon returning the car), I received notification on June 19 (so just one day later) that the claim had been approved and would be paid out.
We had a flat tyre in Greece
We had a flat tyre in Greece. We needed to pay 200€ for the road assistance. I was provided with all the paperwork from the car company. The claim took me 5’ to fill it in. Money are on their way. This was such a quick and easy process. 5 star indeed
Refund received 48 hours after the…
Refund received 48 hours after the notification! I really recommend Sincera Insurance 👏🏻
I am very satisfied with the service
I am very satisfied with the service. My claim was handled quickly and professionally, and the entire process was smooth and hassle-free. Communication was clear throughout, and the reimbursement was approved faster than I expected. Thank you for the efficient support – I would definitely recommend your service to others.
Just made an car rental claim with…
Just made an car rental claim with sincere insurance, it was the least stressful experience I ever had, quick to reply and a quick decision made once I had all my documents lodged.
Will insurance with Sincera again.
Raymond Meehan
Very good service
I had a very negative experience with a car rental company after they charged me 630 euros for a very little damage at the front side. Luckily Sincera covered this without question and approved the claim within 2 Days! Very good service so far, just waiting for the payment to arrive back into my bank.
WOW Full Coverage
I had a small scratch on my car. The Full Coverage plan reimbursed me immediately, and the people who answered my emails and chats helped me a lot with filling out the reimbursement requests, making every step easy. My sincerest congratulations!
I was a bit concerned after a stranger…
I was a bit concerned after a stranger drove into our hire car, I’d paid for ‘full cover’ but I thought they might try to get around it somehow/some small print as I never go into detail with insurance as I’ve never needed it before. I sent them my claim and they responded straight away asking for the bac number, because they responded so quickly I assumed it was an acknowledgement of the claim and didn’t realise they’d asked a question until a week later. I gave them the bac number and they responded saying the claim was successful and I’d receive payment in 15 business days. Extremely happy with the service
The company answered in leas than 24…
The company answered in leas than 24 hours in a very efficient way.
Very good experience
I had a wonderful experience with Sincera Insurance. They were fast in evaluating my claim, as well as fair, polite, and precise throughout the entire process.The platform for uploading and reviewing claims is exceptionally simple, intuitive, and fast. I recommend them for their professionalism and smooth customer experience!
Great contact and clear information
Great contact and clear information. I have a damage in rental car, all done with Sincera via online check. Refund was few days later on my account. I can recommend.
Super professional with super good and…
Super professional with super good and super fast refund process. I hope it stays the same. Super!
Honestly, amazing experience
Honestly, amazing experience. The claim was fast and simple. Took less than 15 minutes. And they responded within ONE DAY! LOVE IT!!!
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