It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

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Company details
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We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.
Contact info
www.sincerainsurance.com, Latvia
- support@sincerainsurance.com
- sincerainsurance.com
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Very easy to file a claim
Very easy to file a claim. Extremely fast approval process - my claim has been approved in a few hours!
Fast and Simple
It was my first time ever needed an insurance..it was really fast, automated and simple procedure and within a week a had the deposit in my bank without any questions.
Experience beyond Expectations
The experience with this claim was beyond my expectations.
The process was very straightforward (and my claim has been met in full).
Alexander, the personally assigned Customer Services guy who dealt with me was, quick, focussed and accurate.
I am very impressed.
Hugh Reader
Smooth and quick
Had damage on my rental car and Sincera was the insurer. They were the third party so I had to pay first, then claim. But that process was surprisingly smooth and the whole thing was finalised within two days.
Exceptional Service and Fast Claim Processing
Exceptional service and very fast claim processing.
I had an excellent experience with Sincera. The claim process was simple, clear and easy to complete online. The support team was professional and responsive.
My claim was reviewed in just one day. I was genuinely impressed by how quickly and professionally everything was handled.
Thank you for the excellent customer service and efficient support. I highly recommend Sincera.
Very good customer service support for…
Very good customer service support for a full and quick rembursement !! NOT A COMMON BEHAVIOR ON INSURANCE WORLD. Professional and trustable !
Claim was processed in 1 day and…
Claim was processed in 1 day and reimbursement immediately granted. the process is intuitive, easy and quick.
Escellent service
Really great experience
Really good experience, fast response and claim processing! The whole process was seamless!
Claim process was intuitive
Claim process was intuitive, well structured and easy to fill in. Response was fast and refund was in two days time. Highly recommend.
Fast and Reliable Claim Handling — Highly Recommended
Great experience with Sincera — my claim was processed in less than 24 hours and without any complications. The communication was clear and helpful throughout the entire process, and everything was handled professionally. I can confidently recommend Sincera for their efficient and reliable service.
Fast, clear and helpful claims process
I had a very positive experience with Sincera Insurance. My claim was reviewed and approved quickly, and the process was straightforward. Communication was clear and professional, and when I raised a question about the currency/payment difference, the team responded promptly and offered to help as a goodwill gesture. Overall, I’m very satisfied with how the claim was handled and appreciated the efficient support.
Easy and perfect service from Sinera Insurance…
We had a minor claim after renting a car and had a rental car insurance at Sincera Insurance.
Sincera Insurance asked for dokuments connected to the claim. It was very easy to provided it online and only two days after the claim was received by Sincera Insurance , we had full coverage being send to our bank account. Super service.
Great and quick srvice
My claim was being processed with in minutes. Very easy instruction what and how to upload.
This company sets the standard
I was shocked at how fast my claim was sorted. This company sets the standard for insurance. Within a day of submitting my claim, it was approved. Will definitely be using again.
Excellet insurance to cover your rental car
Both full coverage through Discover car. I filed a claim with Sincera Insurance for a small scratch on my rental car. The process to submit the claim was easy and clear. I got approved in 24 hrs and they transfered the full amount in less than a week on my bank account. Highly commanded!
Such an easy company to work with.
I had a hire car tyre blow out on a motorway in Europe. No one else was involved making it a simple claim. Sincera Insurance could not have been more helpful. The on line claim form was easy to complete and submit and I recieved a full payout within 3 working days. It is a pity all insurance companies cannot make life as simple as Sincera. Thank you.
Super quick process
Very smooth process and the insurance claim was granted very quickly.
Great service
It was very easy to submit a refund request and the response was immediate and positive.
The claim process was really easy and…
The claim process was really easy and fast. They handled my claim within 24 hours and I am now waiting for the payment. Clear communication from the start. I would really recommend this insurance company.
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