Sinuvox Reviews 159

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Many customers highly recommend the product, finding it effective in clearing sinuses and improving nasal passages, often reducing the need for other medications. People appreciate the product's quality and note that consistent use leads to significant relief from congestion and allergies. The website is frequently praised for being informative, well-organized, and easy to navigate, making the ordering process simple and quick. However, some customers experienced significant delays in receiving their orders, with some not receiving their product at all. There were also concerns about the product being shipped from China, which was not always clear during the ordering process, leading to longer delivery times than expected. A few other people also felt that the website tried to upsell additional products excessively, and some were dissatisfied with the lack of clear warnings about product contraindications, such as for dry eye.

What people talk about most

Product

People report positive experiences with the product, with many finding it effective for improving breathing,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as easy to use and navigate,... See more

Order

Reviewers mention ambiguous feedback about the ordering process, with many customers finding it quick, easy,... See more

Website

Customers had positive experiences with the website, finding it well-designed, informative, and easy to... See more

Quality

Reviewers highlight positive aspects of quality, with many finding the product works very well to clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived in a timely manner. Have only had for a few days but I have been using twice a day for 15 minutes and I do believe that I am seeing improvement. Some increase in drainage but more im... See more

Company replied

Rated 5 out of 5 stars

I was hesitant at first, but have to say that this is just amazing. I am not having anymore sleep disturbances and my husband is breathing much better. There is less snoring and he is waking up refres... See more

Rated 5 out of 5 stars

Sarah Smith confirmed my email to cancel my order that was duplicated. I had emailed several times over 3days with nothing. Thank you asarah for putting my mind at ease and making this simply

Company replied

Rated 5 out of 5 stars

I find the product does an outstanding job in keeping the sinuses clear. What I also found was that the product requires consistent use to remain effective

Company replied


Company details

Written by the company

Sinuvox is a health technology company focused on developing innovative solutions that help people breathe more comfortably and manage everyday nasal congestion. Our products combine Swiss-engineered design with modern light technology to create practical tools that support sinus health and overall respiratory wellbeing. The Sinuvox team brings together engineers, product designers, and medical advisors who share a common goal: to make safe, easy-to-use breathing solutions available for people dealing with nasal congestion, sinus pressure, allergies, and nighttime breathing discomfort. By focusing on thoughtful design and reliable technology, we aim to provide an alternative approach that fits naturally into daily routines. Our flagship product, the Sinuvox Red Light Nasal Congestion Relief device, is designed to support clearer breathing by helping users incorporate light-based nasal care into their daily wellness routine. Alongside the device, we also offer complementary products such as medical-grade silicone nasal inserts and breathing nasal strips, which help support airflow and comfort during sleep or daily activities. At Sinuvox, we believe that better breathing starts with consistent care and reliable tools. That’s why our products are designed to be simple, reusable, and easy to integrate into everyday life. Our mission is to continue developing practical breathing solutions that help people feel more comfortable, sleep better, and enjoy clearer breathing every day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Juni was great

Juni was great! I somehow got the wrong address in the send to portion, quickly sent an email as soon as I realized the error, and even over a holiday weekend, Juni had things fixed by Sunday night. Thank you Juni!

April 5, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much, Janet!
Juni says a massive hi and is so touched you took the time to share this. Sorting out an address issue over a holiday weekend is exactly the kind of thing she goes above and beyond for. We are so glad everything worked out. Thank you!

Sinuvox Team

Rated 5 out of 5 stars

Impressive

Impressive, the first day I felt the difference

March 27, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Ezio! Feeling the difference on day one is the best possible start. We hope it keeps getting better from here. Thank you for sharing this!

Sinuvox Team

Rated 4 out of 5 stars

I’d like to give you a five star

I’d like to give you a five star, however, I had a little difficulty in finding where to place my order. I also enjoyed your prompt communications.

April 2, 2026
Unprompted review
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Reply from Sinuvox

Thank you so much for being honest! We really appreciate the kind words about our communication. Finding the order page should never be a guessing game, and we are actively working on making that clearer. Thank you for taking the time to share this feedback!

Sinuvox Team

Rated 4 out of 5 stars

when I tried to purchase from my phone…

when I tried to purchase from my phone it consistently added 14.95 it didnt make any sense so I went to my laptop and connected from a browser and the shopping cart total was correct. other wise there were no issues

March 29, 2026
Unprompted review
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Reply from Sinuvox

Thank you for flagging this, Kimberly!
Sorry you faced this issue. We will definitely look into it with our website team. This should not happen again. Really glad the laptop experience was smooth. Thank you for taking the time to share this!

Sinuvox Team

Rated 5 out of 5 stars

Very informative

Very informative. Helpful information.

March 30, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Diane! We appreciate you taking the time to leave a review!

Sinuvox Team

Rated 4 out of 5 stars

I've only used this for 4 days

I've only used this for 4 days, but I feel like I am breathing better and not waking up because my nose feels stuffy.

March 30, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Jahnie! Breathing better and not waking up stuffy after just four days is a really strong start. Give it a few more weeks, and we think you will be even more impressed. Thank you for sharing this!

Sinuvox Team

Rated 4 out of 5 stars

I’m still getting accustomed to the fit…

I’m still getting accustomed to the fit of the piece. It’s difficult to figure whether or not you can adjust the probes to make the fit more comfortable. If they are stationary it’s worthwhile to make them moveable in the next manufacturing process.

March 20, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Eric! Really useful feedback on the probe fit. You cannot adjust them on this model, but we are passing along your suggestion to make them movable to the product team.
That is exactly the kind of input that shapes future versions. Thank you for taking the time to share this!

Sinuvox Team

Rated 4 out of 5 stars

Excellent experience except I didn’t…

Excellent experience except I didn’t realize purchase protection was added for an extra fee or I would have removed it. I didn’t see it at checkout. I would have removed it.

March 26, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Kelly! That is completely fair, and we are sorry the Package Protection was not more clearly visible before checkout. It should always be an obvious opt-in, not something you have to hunt for. We will be actively working on that. Thank you for the honest feedback!

Sinuvox Team

Rated 4 out of 5 stars

I actually ordered this item for my…

I actually ordered this item for my younger brother who had chronic allergies & sinus issues
The website was very well done

March 28, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much Cindy, what a thoughtful gift! We really hope it makes a real difference for your brother. Chronic allergies and sinus issues are exhausting, and we hope this is the thing that finally helps. Thank you for the kind words about the site, too!

Sinuvox Team

Rated 5 out of 5 stars

It’s a little things that help better

Using this every day with my new sinus problems, it’s making me breathe easier during the day much better and at night at least I’m getting some sleep now

March 14, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Conrad! Breathing easier during the day and finally getting some sleep at night is exactly what we want for every customer. Keep going with it, and we hope it keeps improving. Thank you for sharing!

Sinuvox Team

Rated 5 out of 5 stars

Reduces constant nasal congestion

Arrived quickly. Reduced constant nasal congestion already.

March 27, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Linda! Already reducing the congestion is a great start. We really hope it keeps delivering for you. Thank you for taking the time to share this!

Sinuvox Team

Rated 4 out of 5 stars

Until I receive

Until I receive, use product, no comment.

March 27, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thanks for letting us know, Sherbear. We understand. No worries at all. We hope your order arrives soon, and we’d really appreciate hearing your feedback once you’ve had a chance to try the product.

Rated 4 out of 5 stars

I was skeptical but was a chronic…

I was skeptical but was a chronic stuffy nose sufferer , I’ve only been using Sinuvox for less then a week and noticed a difference right away . I’m so happy I gave it a try. I can breathe through my nose without struggle

March 25, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much, Chantel! We are so happy you gave it a try, and we hope it keeps getting better. Thank you for sharing your honest experience!

Sinuvox Team

Rated 5 out of 5 stars

Desperate for help with seasonal alergy…

Desperate for help with seasonal alergy symptoms, decided to try the Sinuvox light treatment.
Not a complete cure but definitely lowered the level of symptoms by about 60to75%. Definetly a help and worth it.

March 23, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Alan! 60 to 75% reduction in symptoms is genuinely meaningful, especially for seasonal allergies. We are really glad it is helping, and we hope it continues to improve with consistent use. Thank you for the honest review!

Sinuvox Team

Rated 1 out of 5 stars

Sinuvox is a fraud

Company doesn’t accept returns although policy says they do. Also would not cancel the order. They are frauds with a fraudulent address in Florida. Run away

March 20, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for reaching out, Laurel, and we are genuinely sorry your experience was this frustrating.
We do accept returns, and we want to make this right for you. Please email us directly at team@sinuvox.com, and we will make sure your case is handled properly. We take every concern seriously, and we do not want any customer to leave feeling this way.

Sinuvox Team

Rated 5 out of 5 stars

Easy to order

March 16, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you Rey! We appreciate you taking the time to leave a review!

Sinuvox Team

Rated 2 out of 5 stars

Ordered the sinuvox and the first 4…

Ordered the sinuvox and the first 4 days it didn't tell me a tracking number I reached out and the next day one was made but by then I got desperate and ordered one off Amazon not knowing what it looked like but at least I knew a date it would arrive because I was desperate for relief IT WAS THE SAME EXACT THING and 3 weeks later I got my one from sinuvox plus the red light isn't real it says 600mm + 20mm and the light waves are 630(nm) it's a scam and its not the real red light therapy!!!

March 15, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Victor, for being honest about this. We are working to improve our delivery times and make them much clearer before purchase, so customers can make an informed decision. We are sorry this was not the experience we wanted for you. Please reach out to team@sinuvox.com, and we will do our best to make it right for you.

Sinuvox Team

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