Sinuvox Reviews 159

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Many customers highly recommend the product, finding it effective in clearing sinuses and improving nasal passages, often reducing the need for other medications. People appreciate the product's quality and note that consistent use leads to significant relief from congestion and allergies. The website is frequently praised for being informative, well-organized, and easy to navigate, making the ordering process simple and quick. However, some customers experienced significant delays in receiving their orders, with some not receiving their product at all. There were also concerns about the product being shipped from China, which was not always clear during the ordering process, leading to longer delivery times than expected. A few other people also felt that the website tried to upsell additional products excessively, and some were dissatisfied with the lack of clear warnings about product contraindications, such as for dry eye.

What people talk about most

Product

People report positive experiences with the product, with many finding it effective for improving breathing,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as easy to use and navigate,... See more

Order

Reviewers mention ambiguous feedback about the ordering process, with many customers finding it quick, easy,... See more

Website

Customers had positive experiences with the website, finding it well-designed, informative, and easy to... See more

Quality

Reviewers highlight positive aspects of quality, with many finding the product works very well to clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived in a timely manner. Have only had for a few days but I have been using twice a day for 15 minutes and I do believe that I am seeing improvement. Some increase in drainage but more im... See more

Company replied

Rated 5 out of 5 stars

I was hesitant at first, but have to say that this is just amazing. I am not having anymore sleep disturbances and my husband is breathing much better. There is less snoring and he is waking up refres... See more

Rated 5 out of 5 stars

Sarah Smith confirmed my email to cancel my order that was duplicated. I had emailed several times over 3days with nothing. Thank you asarah for putting my mind at ease and making this simply

Company replied

Rated 5 out of 5 stars

I find the product does an outstanding job in keeping the sinuses clear. What I also found was that the product requires consistent use to remain effective

Company replied


Company details

Written by the company

Sinuvox is a health technology company focused on developing innovative solutions that help people breathe more comfortably and manage everyday nasal congestion. Our products combine Swiss-engineered design with modern light technology to create practical tools that support sinus health and overall respiratory wellbeing. The Sinuvox team brings together engineers, product designers, and medical advisors who share a common goal: to make safe, easy-to-use breathing solutions available for people dealing with nasal congestion, sinus pressure, allergies, and nighttime breathing discomfort. By focusing on thoughtful design and reliable technology, we aim to provide an alternative approach that fits naturally into daily routines. Our flagship product, the Sinuvox Red Light Nasal Congestion Relief device, is designed to support clearer breathing by helping users incorporate light-based nasal care into their daily wellness routine. Alongside the device, we also offer complementary products such as medical-grade silicone nasal inserts and breathing nasal strips, which help support airflow and comfort during sleep or daily activities. At Sinuvox, we believe that better breathing starts with consistent care and reliable tools. That’s why our products are designed to be simple, reusable, and easy to integrate into everyday life. Our mission is to continue developing practical breathing solutions that help people feel more comfortable, sleep better, and enjoy clearer breathing every day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
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1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

After days of no movement on delivery

After days of no movement on delivery. They gave me tracking and an estimate of 26 days for delivery. This is unacceptable. I would never buy it if I knew thats how long it take to be delivered.

March 15, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Hi, Victor. Thank you for your feedback.
The tracking estimate is the longest it can take for the package to arrive. Most of our customers receive the packages within 5 to 7 business days. Delivery companies must use these estimates to ensure the customer is aware of the latest delivery date.

We're really sorry you felt this way. We wish we could improve your experience. I assure you, we will work hard to improve this going forward.

Thank you for your feedback.

Sinuvox Team

Rated 5 out of 5 stars

Juni and Sarah were very helpful

Juni and Sarah were very helpful! I thought I was purchasing from them initially, but it turned out to be a knockoff company that was extremely similar in name. Thankfully, my credit card denied the transaction with the fake company and Juno and Sarah assisted with the process.

March 13, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much, Scott! Juni and Sarah both say a massive hi and are so grateful you took the time to mention them. We are so glad they were there to help you sort it all out, and you didn't end up buying from a knockoff company. They work incredibly hard for every customer. Thank you!

Sinuvox Team

Rated 5 out of 5 stars

One shot

Simple and easy has great reviews so I thought I would give it a try hopefully will fix my wife’s problem she’s tried antibiotics nasal spray’s etc

March 14, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Danny, what a thoughtful thing to do for your wife! After everything you've tried, we really hope Sinuvox is the thing that finally makes a difference. We are rooting for you, guys!

Sinuvox Team

Rated 5 out of 5 stars

Site was informative and easy to…

Site was informative and easy to navigate. I read multiple reviews in the product before I ordered.

March 11, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you, Dee! We hope the device lives up to everything you read. Thank you for taking the time to share this!

Sinuvox Team

Rated 5 out of 5 stars

Ease of use

Ease of use, clear, comprehensive explanation of the product and easy checkout. And let's not forget the discount.

March 8, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much for your kind comment! Really appreciate you taking the time to leave your feedback.

Sinuvox Team

Rated 1 out of 5 stars

Ordered product back in February and as…

Ordered product back in February and as of the 4th of March still haven't received it. However, they certainly charged my card. The shipping place that they told me to check tracking,SHOP, had posted that as of March 2 it was delivered. Can't get ahold of the Sinu company or package delivery. Will have to contact Capitol One and see if the charge could be cancelled or disputed. Never order except through Amazon again. I have never have had problems with them.

March 4, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Hello, Bernadette. I'm so so sorry to hear you had to deal with this...
I'm here to help you resolve anything wrong with your package.

I see your package was flagged as high risk for some reason in our internal system, and our warehouse was waiting for confirmation before sending it.

I see your package is already in transit, and I believe you should receive it within the next 4-7 days. If you do not receive it, please contact us immediately, and we will make sure to resolve this issue as soon as possible.

We're always here for you at this email: team@sinuvox.com

If you write "URGENT", I'll personally know that it's Bernadette trying to reach out and needs immediate help.

Again, I am so sorry for the inconvenience. I wish we could avoid it, but I know it's too late now. I'll make sure everything goes smoothly with your delivery going forward. It's the least I can do to thank you for your patience and understanding.

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Results within 4 days.

February 13, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Lorenzo, thank you so much for your feedback. This means the world for us. Really appreciate you taking the time to write this.

Sinuvox Team

Rated 5 out of 5 stars

I’ve only had it a few days but feel…

I’ve only had it a few days but feel like it has made a difference in my congestion . I’ve used it only 4 times so far so I’ll keep you posted.

February 5, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much for your kind feedback, Jane. We are all really happy to hear that it's helping you already! Keep going, and we hope the congestion gets cleared soon!

Sinuvox Team

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