Sip Champagnes Reviews 

288
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Sip Champagnes emailed me and asked for a review. ‘How did we do?’ The selection is excellent and the prices are really good. However, I ordered 11 days ago, with two-day delivery, and have had no... See more

Company replied

Rated 5 out of 5 stars

Excellent small business. The champagne selection is beautiful. There's something for everyone. The best champagne website I've come across. I was surprised to see my delivery was still free, even tho... See more

Company replied

Rated 5 out of 5 stars

I know nothing about wine - but my husband and sons are very knowledgable . My husband mentioned that years before he had the good fortune to try a champagne without bubbles ….. I spoke to Adam at... See more

Company replied

Rated 5 out of 5 stars

Have been subscribed to sip for two years now, and happy with my experience. They proactively handle any issues with orders placed and make sure you are informed of any upcoming delays due to shipping... See more

Company replied

Company details

  1. Wine Store
  2. Alcohol Store
  3. Beverage Distributor
  4. Wine Club
  5. Wine Wholesaler and Importer

Written by the company

The home of artisan Champagne discovery. The finest Champagnes from the most unique and interesting growers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(288)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sip Champagne is a sharp

Sip Champagne is a sharp, reliable champagne outlet with a well curated selection and smooth delivery. Great bottles, no fuss.

November 5, 2025
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Reply from Sip Champagnes

Thanks Darren

Rated 5 out of 5 stars

Sip's service and communication are superb.

Sip stock Paul Clouet a private champagne house we visited in September and having tasted extensively, our firm favourite - their communication, delivery and service were superb.

November 4, 2025
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Reply from Sip Champagnes

Thank you Steve. Enjoy the Champagne!

Rated 5 out of 5 stars

Perfect All Round

Sip has an incredible selection of champagnes. The package arrived very quickly & the gift wrapping option was lovely. The perfect birthday gift!

October 29, 2025
Unprompted review
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Reply from Sip Champagnes

Great to hear, thanks Jennie

Rated 1 out of 5 stars

I love Sip Champagne’s products but…

I love Sip Champagne’s products but they are using DPD for deliveries. DPD clearly have big problems fulfilling their obligations these days and every delivery of my current subscription with Sip has been a mess with drivers skipping delivery and then lying about the reason it failed, saying there was nobody home. Currently delivery has “failed” three days in a row, and driver just added a blurry picture of nothing to explain why.
Once this subscription is finished I’m unlikely to buy anything more until I hear they have switched delivery company.

October 10, 2025
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Reply from Sip Champagnes

Hi Geir,

I'm sorry you've encountered difficulties with DPD couriers. We have trialled other delivery companies over the years but there is none that is perfect and, actually, DPD is typically one of the best-rated courier firms in consumer polls.

I can only apologise and express our disappointment that their failings have so negatively impacted your experience with us.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, wonderful champagnes!

I purchased the monthly subscription as a gift for my wife's 40th and she was thrilled. Everything from the wrapping of the bottles in the first delivery to the tasting notes and commentary around the wines.

October 10, 2025
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Reply from Sip Champagnes

Thank you Alex. So good to hear!

Rated 5 out of 5 stars

Thank you for our 2nd delivery of…

Thank you for our 2nd delivery of champagne trying a few different varieties. Wishing you guys the greatest of success 🥂 On the DPD front we live in rural norfolk & deliveries are brilliant, very grateful that we get such a timely service.

September 1, 2025
Rated 2 out of 5 stars

Terrible delivery experience

My order was dispatched a day late, pushing to Saturday delivery forcing me to change my plans to be home to receive the delivery. Then, I received an incorrect order. They had to arrange courier pick up before they could redeliver, so I asked for a refund instead as the event I needed my order for was that day (Monday), and said I could arrange to be home for a courier Friday.

The Sip Champagne team asked “if that was the soonest” I could manage, which is pretty bang out of order given how much I’d already been inconvenienced and I couldn’t arrange to work from home until Friday.

I wasn’t given the name of a courier or a time, and had to ask - I was told “before midday” but that they would confirm Friday morning. I received no follow up Friday, only an out of office email from their team after I emailed again to inquire, and had to spend all morning waiting around.

I received a 15% off coupon on a future order for my trouble, as though there is going to be a future order. This was my first and last experience with this vendor.

August 8, 2025
Unprompted review
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Reply from Sip Champagnes

Hi Jenna,

I can only apologise again for the difficulties you faced. We're a small business and a small team and we rely on third party logistics, which is, unfortunately, where the problems with this order arose. This is just to offer some context and not to shirk responsibility, as I understand that it is our duty to deal with these issues.

We rely on a loyal customer base and, as you can likely see from Trustpilot, we aren't in the habit of letting people down, which is why it saddens me that we have failed you on your first order.

As mentioned in my email, the discount still stands if you would like to give us another shot.

Best wishes

Rated 5 out of 5 stars

Excellent first experience – helpful, personal service

This was my first order with Sip Champagne and I was really impressed. Not only was the delivery quick and the packaging smart, but the customer service stood out – Adam from the team personally emailed me with extra info about the champagnes they’d recommended, which was a really nice touch. Fauve was indeed a great precursor to a steak dinner (not with!)

It made the whole thing feel more personal and helped me understand more about what I was buying. The bottles were excellent – clearly chosen with care and exactly to my taste as discussed with Sip.

Great experience all round and I’d definitely use them again.

June 21, 2025
Unprompted review
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Reply from Sip Champagnes

Thank you!

Rated 5 out of 5 stars

A great company and great champagne

A great company with fantastic grower champagnes, a real joy to taste what you definitely can’t find in the shops. Great delivery options and very helpful customer service.

June 2, 2025
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Reply from Sip Champagnes

Thanks Peter.

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