The ease of picking product. There's always room for improvement . Final check out should be made easier to navigate.
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Company details
- #11 of 17 best companies in Liquor Store
- #23 of 28 best companies in Wine Store
Contact info
United States
- sipwhiskey.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Easy to order from and great selection…
Easy to order from and great selection of stuff
Easy ordering process and great prices.
Excellent Selection and Easy Ordering Process
The selection of available products is fantastic. I've yet to look at everything but I'm very happy with what I've found so far. I'll definitely be back to look more. The ordering process is also very easy to navigate with several payment options available.
This will be my 4th order
This will be my 4th order. There will be many, many more! Thank you Sip Whiskey team for the great work you do!!
My order was totally messed up
My order was totally messed up. I ordered Tuesday evening with overnight shipping to get the shipment to my Father for Father’s Day and then got misled after two phone calls and it shipped Friday but they didn’t add Saturday delivery so it will not get there until Monday after I was first told it was shipping Thursday and then Friday for Saturday delivery. The service person claimed it was a UPS problem but UPS said the shipping label wasn’t even created until Friday afternoon. If they had selected Saturday delivery it would have been fine but they did not.
My order is always on time and customer…
My order is always on time and customer service is awesome and my order is always good
A little bit of conversation helps eliminate frustration.
Had trouble placing order.Gabriel the sales representative enlightened me by taking all the information needed to complete the order transaction.What a lifesaver. Thanks again Gabriel.
Great Company
I have ordered from almost every major company online and Sip Whiskey is by far the easiest to deal with. There inventory is excellent also.
Good Service
I have ordered from Sip Whiskey before, and ordering is simple, easy and shipping is prompt!
Very easy process
It was very hard to try and track this…
It was very hard to try and track this package using your app method. No success, but the package did show up. Great packing. All is well. Thanks!
Unfortunately Sip Whiskey does NOT…
Unfortunately Sip Whiskey does NOT provide customer service when shipments are incorrect. I contacted them over 20 times about wrong items in my order and they NEVER resolved it.
Quick and easy!
It was easy to find the items I wanted…
It was easy to find the items I wanted to purchase. If there was going to be a discount, I would have appreciated it up front - even if it was less of a percent. The cost of the liquor was good, but the final bill was no deal. Probably won’t order from you again.
Thank you. H Riley
Everything was great
Everything was great. Thanks
Anything you can do to reduce shipping costs is appreciated.
Horrible experience
Initially I was so excited to order with your company, I understand there was a shipping fee which I didn’t mind paying. I needed the bottle as a gift, however, I never received the item, never received a notification or attempted delivery notice, I Have a ring camera doorbell installed, never received a notification about a being dropped off or a paper notice on my door. After checking my order status, I read that the item was being shipped back to sender. I got in contact with your company support through chat to let them know what was happening, not only was I told I will not get a refund on shipping but if I wanted it re shipped I would have to pay a new fee. I haven’t even been refund for the bottle yet, not only did I wasted time and money because it’s a lost at my expense. I don’t think I will ever order with this company ever again and I hope this helps others so they don’t go through the same experience. I wasn’t able to gift this. Just a Bunch of waste of time very unprofessional. I’d give 0 stars if there would be a option for it.
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