Sir Gordon Bennett Reviews 1,407

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish nature of the products, often noting their uniqueness and unavailability elsewhere. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful and protective packaging that ensures items arrive in perfect condition. Reviewers also commend the excellent customer service and communication, particularly mentioning the helpfulness and attentiveness of the staff. However, some customers experienced issues with damaged items upon arrival, though the company was quick to resolve these by sending replacements. A few others also noted unexpected surcharges for insufficient postage, which caused initial confusion.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising items as genuine, stylish, and unique.... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and genuine products. Many... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the super quick dispatch and... See more

Service

Reviewers mention positive feedback about service, highlighting excellent service and superb communication.... See more

Staff

Customers consistently note positive experiences with staff, highlighting exceptional care and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Something horrible went wrong. The Post Office made me pay a surcharge for insufficient postage before they would deliver and I had no idea who the parcel was from, plus I knew postage was paid on ite... See more

Company replied

Rated 5 out of 5 stars

Incredible service. Great website, lots of choices. Delivery was very prompt, I received an email when item had been dispatched, then a personal email stating my order had been delivered and to confir... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery, brick vase looks very stylish. Loving the green colour (my favourite). Definitely recommend! If you did an Ibstock brick would buy as gift for my parents who live near Ibstock. Mi... See more

Company replied

Rated 5 out of 5 stars

Good, honest company selling tip-top quality, stylish goods: items that are unavailable elsewhere. I was looking for a jacket that I thought no longer existed until I "stumbled" onto this website. I... See more

Company replied


Company details

  1. Online Marketplace
  2. Department Store
  3. General Store
  4. Gift Shop
  5. Home Goods Store
  6. Outlet Mall

Written by the company

SirGordonBennett is a curated online retailer - marketplace purveying independent British made craftsmanship goods and British made gifts. Designed and crafted to last longer thus have less of an impact in the planet’s finite resources. We call it ModernHeritage. Made Well. Made to Last. Made in Britain. We are here to help you discover British craftsmanship brands that are handmade with traditional skills by artisans across Britain. Maybe you'll discover a brand that is new to you or a brand that you had forgotten about. So whether a brand is 200 years old with a Royal Warrant or 2 years old with a right royal future you'll say Gordon Bennett I didn't know Britain still made that. Sir Gordon Bennett is the perfect place to get a British made gift for that special person in your life. Or in fact something to treat yourself to some British craftsmanship goods, you know you are worth it. From British made homeware to British made clothing and from British perfume to books and everything in between, Sir Gordon Bennett has something for everyone. Sign up to Gordon'sBUGLE our newsletter and receive 10% off your first order and free UK, EU and USA delivery. Gordon'sBUGLE is a newsletter designed to entertain, amuse and occasionally bemuse. Looking at British culture and history through the lens of British manufacturing and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Packaged really well and with care. Item is really good quality and just what I wanted.
Would definitely buy from this company again!

October 29, 2025
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Reply from Sir Gordon Bennett

Thank you NMCG, for taking the time to write a review. Really pleased to hear you enjoyed our service. The Manchester brick vases is a lovely choice. Look forward to helping you find some more British made homeware soon. Yours, Dan & Neil

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Rated 5 out of 5 stars

Incredible service

Incredible service. Great website, lots of choices. Delivery was very prompt, I received an email when item had been dispatched, then a personal email stating my order had been delivered and to confirm I had received it okay and was happy. Thought this was a lovely touch, something I’ve never came across when ordering from anywhere else. Thank you!

October 23, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Rachel. Appreciate the kind words. Very happy to be of service and great to hear that it has made a good impression. Great choice by the way - the Stolen Form orange Glasgow vase is absolutely splendid. Enjoy! Yours, Dan & Neil

Rated 5 out of 5 stars

Great product and service

Bought an engineer jacket off them. Could not find an equivalent in the US. Very pleased with the style, fabric and fit. Dan was incredibly helpful and attentive when I had to do an exchange for a different size. Great support. Definitely a business I will patronize in the future.

October 23, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for your review, Mark. Much appreciated. Very happy to be able to help our friends in the USA purchase British craftsmanship goods and support you with duty paid delivery and easy returns. Great choice - the Yarmouth workwear range is absolutely splendid. Look forward to heling you enjoy some more beautiful British made goods very soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Excellent quality of product

Excellent quality of product,
Fantastic service

October 20, 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Timothy. Delighted to hear you are happy with our service. Great choice by the way - the grey Bristol brick vase is really lovely. Look forward to helping you find some more British made homewares soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Lovely soap dish and gorgeous…

Lovely soap dish and gorgeous packaging. Quick delivery too.

October 7, 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review Natasha. Really pleased to hear you're happy with the service. Great choice by the way - the Stolen Form soap dishes are really lovely. Enjoy. Yours, Dan & Neil

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Rated 4 out of 5 stars

A great product

I bought a lovely vase that arrived well packaged and promptly. Would buy from them again.

September 30, 2025
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Reply from Sir Gordon Bennett

Thank you Mrs black for taking the time to write a review and for your kind words about our products and service. Much appreciated. Glad you like your Stolen Form brick vase, an excellent choice. Look forward helping you find some more British made homeware very soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Excellent service, splendid packaging

Excellent service, amazing products, splendid packaging, one of the few stores shipping to Italy. So happy!

September 30, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Grazie, Giacomo, per la tua recensione. Siamo entusiasti di poter aiutare i nostri amici in Italia e nell'Unione Europea con gli ordini di prodotti artigianali britannici sdoganati, senza preoccuparti di dazi e tasse che potrebbero rovinare la consegna. Goditi i tuoi splendidi vasi in mattoni e non vediamo l'ora di aiutarti presto con altri articoli per la casa di produzione britannica. Cordiali saluti, Dan e Neil
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Thank you, Giacomo, for your review. We're excited to be able to help our friends in Italy and the EU with orders for British craftsmanship goods duty-paid, leaving you without worry of duties and fees spoiling the arrival. Enjoy your beautiful brick vases and we look forward to helping you with some more British made homeware soon. Yours, Dan & Neil

Rated 5 out of 5 stars

super quick shippment

September 24, 2025
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Reply from Sir Gordon Bennett

Thank you for your kind words about our service, Pascale. Very pleased that your order arrived quickly and safely. Great choice by the way - the terracotta London brick vase is lovely, isn't it? Look forward to helping you find some more beautiful, British made homeware soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Excellent stylish brick!

Super fast delivery, brick vase looks very stylish. Loving the green colour (my favourite). Definitely recommend! If you did an Ibstock brick would buy as gift for my parents who live near Ibstock. Mine is a Leeds brick as I live off Elland Road!

September 24, 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Sarah. Appreciate your kind words about the service. So pleased you love your Stolen Form Leeds brick vase. The green is a great choice. Excellent suggestion about Ibstock. Will add that to the list. Enjoy your beautiful new vase. Yours, Dan & Neil

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Rated 5 out of 5 stars

Great products

Great products. Well package. Faster than expected delivery.
Fab find.

September 25, 2025
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Reply from Sir Gordon Bennett

Thank you for your review, Vikki. Delighted to hear that you enjoyed our service. Great choice by the way - the green London Stolen form brick is beautiful. Excellent choice of gift! Look forward to helping you find some more British made gifts soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Always great service and top quality…

Always great service and top quality products.
It’s good to do business with people like this,

September 23, 2025
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Reply from Sir Gordon Bennett

Thank you John for your review. Really proud to have made that kind of impression. Another excellent choice you've made there, too - the Whiteley kitchen scissors are top quality, you are right. Look forward to helping you find some more British craftsmanship goods very soon. Yours, Dan & Neil

Rated 5 out of 5 stars

High quality products

September 23, 2025
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Reply from Sir Gordon Bennett

Thank you for your kind words Ms Grant, appreciate you taking the time to write a review. We're delighted our curation of brands and products have hit the mark! Look forward to bringing you some more British made goods very soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Top block!

What a brilliant idea, turning a brick into something truly beautiful with such vibrant colours too.
I ordered an orange soap dish. Next on the list will be a vase!
Lovely quality and finish. Fast delivery

September 20, 2025
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Reply from Sir Gordon Bennett

Thank you for your review Claire, we're delighted to hear that you love your Stolen Form brick soap dish. The orange is a lovely colour, one of our favourites. Great choice. We look forward to helping you get your hands on the matching vase very soon. Enjoy! Yours, Dan & Neil

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Rated 5 out of 5 stars

Scissors.

1st class product very happy with the scissors will recommend you. 10 out of 10.

September 19, 2025
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Reply from Sir Gordon Bennett

Thank you for taking time to write a review, John. Appreciate your kind words about our service. Really pleased you love your William Whiteley household scissors, they are excellent aren't they? Will last a lifetime. Enjoy. Look forward to helping you find some more British made goods very soon. Dan & Neil

Rated 5 out of 5 stars

Beautiful Vase

As described. Good value for money and arrived very very quickly.

September 16, 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Gerard. Appreciate your kind words about our service. Totally agree, the Stolen Form teal Manchester brick vase is beautiful. We love the colour and the Manchester design too. Hope you enjoy. Yours, Dan & Neil

Rated 5 out of 5 stars

We had a great experience getting a…

We had a great experience getting a tuck box last minute. Customer service from Dan was fantastic. Couldn’t have been more helpful and accommodating to our 12th hour request for a tuck box for our 14 son’s birthday. Very happy.

September 9, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for your kind words, Nicola. We were delighted to be able to help get a special birthday present for your son. The Mossman tuck boxes are lovely things, such a great choice. I hope your son enjoys his present. And we look forward to helping you find some more British made gifts very soon. Yours, Dan & Neil

Rated 5 out of 5 stars

London brick soap dish

Very helpful and informative throughout the process. Highly recommend. Soap dish excellent quality

September 9, 2025
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Reply from Sir Gordon Bennett

Thank you for your kind words and your review, Debra. Very pleased to be able to help. Great to hear you love your Stolen Form soap dish, they're lovely things aren't they? An excellent choice. Look forward to bringing you some more beautiful British made homeware very soon. Yours, Dan & Neil

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Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. I ordered 2 Stolen Form bricks, one being the soap dish. I was then contacted to say the soap dish ordered was not good enough quality to send out and I was offered the opportunity to wait for that colour to be back in stock, choose another colour or have a refund. This was an excellent customer service as other places would just dispatch the item in stock without checking its quality. Dan was very good with his communication and easy to deal with. I chose another colour and both items were then dispatched and delivered the following day which is great service and both items were in excellent condition and exactly as described onlline.

September 5, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you so much for taking the time to write a review, Tania. Delighted to hear that you are pleased with the service you received. We're lucky in a way, the products that we sell at SirGordonBennett.com are all made in Britain by skilled artisans. so the quality is exceptional. But we always ensure we check to ensure the best is being shipped out. Great choice by the way - the Stolen Form bricks vases are great aren't they? Hope you enjoy. Look forward to bringing you some more British goods and gifts soon. yours, Dan & Neil

Rated 5 out of 5 stars

Fantastic company with beautiful products.

Fantastic company. Beautiful products - I bought a sample set of 4160 Tuesdays fragrances and they are absolutely gorgeous. From the packaging to the delicious perfumes. Adore them. They came super speedily and wonderfully packaged. They would make a fantastic gift but on this occasion they were just for me.

September 1, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Hello Tracy. Thank you for taking the time to write a review. Delighted to hear that you are enjoying your 4160 Tuesdays sample pack. They're exceptional aren't they? A lovely treat. And we agree - they would make an excellent gift for a fragrance lover! Look forward to bringing you some more British made fragrances soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Lovely product, spot on service

It is great to actually find lovely , unique vases made in Stoke. Sir Gordon Bennet had great and prompt updates and speedy dispatch. Will be happy to purchase from again in the future.

August 29, 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you, Elisabeth, for taking he time to write a review. We're very proud to offer products from every corner of the United Kingdom and to champion the artisans behind the beautiful, British made goods you can find at SirGordonBennett.com. The Stolen Form brick vases are lovey things, great choice. Looking forward to helping you find some more British made gifts and goods very soon. Yours, Dan & Neil

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