SIRRI Reviews 

195
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including suits and other items, often noting they are better than expected. People frequently highlight the outstanding customer service, describing it as helpful, responsive, and amazing, making interactions pleasant. Reviewers also appreciate the quick and prompt delivery service, often receiving their orders swiftly, and the ease of ordering and smooth return processes further contribute to a positive experience for many. However, some customers also noted occasional issues with their orders, such as items being lost or receiving incorrect products. A few other people also felt that product quality could be inconsistent, citing concerns like seams coming apart or missing features. Additionally, some reviewers mentioned sizing discrepancies, leading to the need for alterations or exchanges.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent quality of... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as excellent, amazing, and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, such as... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sirri staff are very helpful and kind. My order was lost by the post, but the Sirri team handled the situation immediately and resolved it with next-day delivery. They are attentive, patient, and grea... See more

Rated 5 out of 5 stars

Sirri is a company that takes their customer service very seriously. They went above and beyond for me when I faced a refund issue(which was a fault of my own but they put me at ease and solved the... See more

Rated 5 out of 5 stars

Great experience with this seller which I'd never actually heard of before. I was initially a touch suspect, due to the cheap pricing and the free P&P and the free returns. As it all sounded a bit too... See more

Rated 5 out of 5 stars

What made the experience so wonderful on Sunday 19th was the welcome and all the help and advice given. The quality of the suit and other extra items brought for my son party, and proms. I would highl... See more


Company details

  1. Wedding Store
  2. Children's Clothing Store

Written by the company

UK's No.1 for Childrens' Formal & Casual Wear Online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(195)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent Service and High-Quality Products

Accessing the website was not complicated, it was straightforward.

The quality of items ordered was brilliant

Customers I contacted for help during the ordering process were polite, professional and respectful

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered quickly

Delivered quickly. Excellent quality good sizes. Amazing prices
Customer service very polite and efficient.
Really pleased with the suit
I will definitely order from them again

December 9, 2025
Unprompted review
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Rated 4 out of 5 stars

Good quality, quick turnaround for overseas

The website is well laid out. Product info and pictures were descriptive and plentiful. Pretty quick turnaround considering it was going from UK to USA. Only issue I had was that I needed to exchange for smaller size and so I had to return and reorder.(No exchanges-paid for shipping again)

November 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Good suit

Good suit. Delivery on time. Excellent service. Fits to size. The only thing i was not happy as we cant adjust the waist of the trouser. Would be great if waist is adjustable

November 15, 2025
Unprompted review
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Rated 3 out of 5 stars

Although order was dispatched quickly

Although order was dispatched quickly, I was dismayed to discover one of the toddler suits purchased arrived minus a fly zip, due to time constraints I felt it impossible to return as the boys are due to be baptised this coming Sunday, I have had to take to an alteration shop to get the zip put in which has meant an additional cost to me.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Replied very quick to my enquiry email. Was able to order the shoes for next day delivery for my granddaughter. My granddaughter loved the shoes. Will definitely use them again

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing clothes

Amazing clothes, amazing customer service. Friendly & affordable our new favourite website. Thank you for our sons suit and other sons christening suit we are over the mood

September 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad quality bad customer service

I bought a suit for a wedding in February every thing seemed ok and after it was worn for about 2 hours it was put away in a suit cover and when I got it out today there was a 4 inch gap in the outside leg seam but after contacting Sirri they weren’t even bothered and copy and paste answers

August 9, 2025
Unprompted review

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