SistemmaCPAP Reviews 606

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Great prices, great customer service. That's my go-to spot now for everything CPEP. I just wish they would have more products. Very knowledgeable and active customer service and support.

Rated 5 out of 5 stars

Excellent customer service run by honest and hardworking people who will do what is right! My original package was misdelivered but Steven from SistemmaCPAP made it right and replaced my order. With... See more

Rated 5 out of 5 stars

We are regular customers. They have a reliable inventory and provide quick and friendly service. Twice they have called to make sure shipping arrangements were right when usps couldn’t find the addres... See more

Rated 5 out of 5 stars

Quick delivery awesome machine and very nice salesperson no BS just provided with info i needed no snags in process u guys are awesome it sucks that it took me so long to find u while all the mainstr... See more

Company details

  1. #40 of 93 best companies in Pharmacy

Written by the company

Buy New & Used CPAP Machines for as low as $599 - lowest prices online! Quick and Free shipping on items over $99. Start your new life and sleep soundly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

606 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great product

I ordered this product in the past. I could not find it for a while. Other headgears are just not the same. This one is so well-made and worked perfectly for me.

September 24, 2023
Rated 5 out of 5 stars

Very professional company

Very professional company, with great prices and international delivery. Everything was received on time and all items were as described. Congratulations guys. Continue to work like this.

March 24, 2023
Rated 5 out of 5 stars

Thank you SistemmaCPAP

I had a great experience with this business. Most up to date machines in stock at lowest advertised price. Service was prompt and professional, and machine showed up fast despite opting for free shipping option. Couldn’t ask for a better experience.

February 8, 2023
Rated 2 out of 5 stars

No customer support

Customer support is nonexistent by email. Purchased a CPAP a week ago, I have sent 3 emails over 4 days ago to question an extra part, but no one bothers to reply. After I dug deeper into contacting Sistemma, I came across a chat page, only then I was able to get support on my Query. So don't bother emailing Sistemma if you want any support, maybe they don't have stuff. I haven't received the CPAP yet to comment on it. I was just told I selected the cheapest shipping option and could take 3 to 4 weeks to arrive to Australia. Paying US$87.50 Priority Mail to ship to Melbourne isn't cheap, it's very costly considering the exchange rate, at that price I expect it delivered within 7days, not 3 to 4 weeks. I just googled UPSP Shipping cost to Australia and it states $33 for Priority Mail.

January 20, 2023
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Reply from SistemmaCPAP

Claude, you must be forgotten that we have discussed the heated hose in the chat! Remeber, I told you that you do not need to buy an extra heated hose as your machine comes with one?

As to shipping, you have chosen the slowest one - by USPS Priority mail. It can take 2 or even 3 weeks to get your order delivered to Australia. The shipping cost is automatically Al luster by the software based on the weight and dimensions of the package.

As to emails, we were closed on weekend. Sorry

Rated 5 out of 5 stars

I am an overseas buyer

I am an overseas buyer. SistemmaCPAP provide fast delivery and good packing of my order. Compared with other online shops,the price of ResMed AirSense 11 AutoSet in SistemmaCPAP is the best.

January 17, 2023
Rated 5 out of 5 stars

Great Service

Even though the product was sold out, when it was restocked I was offered it via email. I am grateful to have my order filled before the holidays!

December 6, 2022

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