SiteCountry Reviews 

187
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the hosting service, describing it as amazing and a great choice for their websites. They frequently highlight the technical support, appreciating quick resolutions, fast replies, and consistent good service. However, a significant number of people reported dissatisfaction with the service, citing frequent website downtime and server vulnerabilities that led to security incidents or loss of information. Many also experienced poor customer support, with messages often ignored and a lack of response across various contact channels. Reviewers commonly received generic replies or no resolution, making it difficult to get timely help.

What people talk about most

Service

Reviewers highlight negative aspects of service, with many expressing extreme disappointment and... See more

Website

Users describe negative interactions with website hosting, with many reporting frequent downtime, slow... See more

Customer service

People report negative experiences with customer service, expressing extreme disappointment and frustration... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting no response or... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with many reporting difficulties reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

They have best Hosting Plans in comparison to other companies and provide best Tech support whenever needed. I have 3 accounts with them and will definitely recommend for others.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.0

All reviews

(187)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Downtime 100% Support time 7days

Downtime 100% Support time 7days
Its been 7 days my server is down , my emails are lost , no one answers the tickets , after 4 days i got reply we are workign and its been seven day nothing done , worst support very bad experience

August 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Worst Experience – Never Buy Hosting or Domain from SiteCountry

I purchased hosting and domain from SiteCountry, and my experience has been extremely disappointing. They promised quick support and reliable service, but the reality is completely opposite.

After requesting nameserver update, they confirmed the update was done, but even after 3 days nothing changed.

I repeatedly contacted their support team, but they do not reply properly.

Their so-called "technical support" is useless, and they leave customers helpless.

Time is money in online business, and because of their poor service, my work has been delayed badly.

⚠️ Warning: If you value your time, money, and peace of mind, DO NOT buy hosting or domain from SiteCountry. There are far better hosting providers available with genuine support and faster response times.

👉 I strongly suggest avoiding SiteCountry for hosting, domains, or any web services.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

i have reseller plan from sitecountry

i have reseller plan from sitecountry, support take weeks to get answer about just small issue.

now my hosting is down for 2 days, and no one answer.

now i want my data to just move to another place, but no one answer on any message.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Sitecountry Hosting - Website DOWN for more than 24 Hours

Sitecountry Hosting services has been on a downhill since past one year...and this time they went beyond the expectations.

"24 hours DOWNTIME"

Yes...24 Hours. My blog has been DOWN since past one day and still no response. I created a support ticket —No response.

At the time of writing this review, my blog is still unaccessible. If you're thinking about migrating to SITECOUNTRY — DO NOT.

If you still don't believe me, just buy their Hosting and experience it by yourself.

August 19, 2025
Unprompted review
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Rated 1 out of 5 stars

very very bad platform and their…

very very bad platform and their service. i think their all five rating is rake
I rarely leave negative reviews, but my experience with this platform was so frustrating and disappointing that I feel obligated to warn others.

From the very beginning, the service was nothing short of a disaster. The platform is poorly designed, riddled with bugs, and painfully slow to use. Even basic functions either don’t work or are so inconsistent that it’s impossible to rely on them.

Customer support? Practically non-existent. It takes days—sometimes over a week—to get a reply, and when you finally do, it’s usually a copy-paste response that doesn’t address your issue at all. There’s zero accountability, and it's clear they don’t prioritize user satisfaction.

To make matters worse, the platform makes promises it can’t deliver on. Whether it’s guaranteed features, delivery times, or customer satisfaction, every claim feels like false advertising. It’s hard to believe this service is still operating with such low standards.

Overall, this was an incredibly poor experience. I lost time, money, and a lot of patience. I would strongly advise anyone considering this platform to look elsewhere. There are far better alternatives that actually value their users.

August 16, 2025
Unprompted review
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Rated 1 out of 5 stars

You would be surprised by how slow their customer support is...

The customer support is poor.

They will tell you to wait and wait and then some more wait.

I have raised multiple tickets and haven't been resolved. Forget resolving, they have not even acknowledged the ticket.

I was about to buy the 3-year plan but thank god I took the one-month plan only.

Don't waste your time on this.

August 10, 2025
Unprompted review
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Rated 5 out of 5 stars

SiteCountry.com's hosting service…

SiteCountry.com's hosting service impressed me with its reliable performance and exceptional support team. When I encountered an issue, their support team was quick to respond and resolved my problem efficiently, demonstrating great expertise and professionalism. The hosting plans are affordable, with solid uptime and fast load times. The user-friendly interface made managing my website a breeze. Overall, SiteCountry.com offers a dependable hosting solution backed by a stellar support team, making it a great choice for anyone looking for quality hosting. Highly recommended!

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Uptime & Frequent Downtime

They claim "99.9% uptime" but in reality, my website was down almost every single day — sometimes for 10 minutes, sometimes for hours.
When I contacted support, they had no clue why. No logs, no proper response — just "we're checking" and nothing fixed.

June 27, 2025
Unprompted review

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