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SixityAuto.com Reviews 3,669

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TrustScore 4 out of 5

4.1

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery, with many receiving their orders quickly, sometimes even the next day without express shipping. People appreciate the quality of the products and the good value offered, often finding name-brand items at competitive prices. Many consumers are pleased with the accuracy of their orders, receiving exactly what they expected and needed, with parts fitting perfectly. However, some customers also noted issues with product descriptions not being clear enough, leading to incorrect part orders. There were also instances of incorrect parts being shipped or delivery delays, even when express shipping was paid for. A few people mentioned receiving damaged items or experiencing difficulties with customer service regarding defective products.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting issues such as receiving damaged, used,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, fast... See more

Quality

Customers consistently note positive experiences with quality, with many praising the high quality of parts... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and great pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best deal I could find for legitimate OE recommended spark plugs and still cheaper even with shipping fee. 2 out of the 16 spark plugs were gapped improperly which is still better than the 6-10 I... See more

Rated 5 out of 5 stars

I would like to correct my previous bad review. The gates tensioner was not at fault rather a bad alternator pulley bearing. Please accept my apology.Sixityauto sent me a good part and are always time... See more

Rated 5 out of 5 stars

Quality choices for a good value, I like that most items I've ordered from Sixity had free shipping ! I keep repete business because Sixity offers quality choices and not just the imported cheap v... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

We help drivers find top OEM-replacement auto parts from the best brands in the world at unbeatable prices with fast and free shipping so they can repair their vehicles without breaking the bank. Launched in 2013, we developed a line of automotive replacement parts from heavy hitters like AISIN, Dayco, DENSO, NGK, Gates, Hitachi, KYB, and Purolator sold on eBay, Amazon, Walmart, and SixityAuto.com. Additionally, our auto parts cover all of the most popular cars from Toyota and Honda to Chevy, Dodge, and Ford. With over 900,000 auto part listings in stock from spark plugs and ignition coils to belts and hoses—and even our own line of Sixity Wheel Spacers and Sixity CV Axles—we’re at the ready to serve you. The Sixity Auto brand is a part of Proximity Group, an American-owned manufacturer and online retailer (and proud member of the Better Business Bureau). We strive to deliver on our core tenets for our value-conscious customer base, which include free and fast shipping, a 100% fitment guarantee, and a U.S.-based Customer Service Center. Come check us out today!

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

There shipping is horrible

2 separate orders. First order went to the wrong address, luckily the man was nice enough to bring the opened and out of the box part to me. Second order still haven't received. Was supposed to be here a week ago. Keep getting told to give it more time.

January 2, 2025
Unprompted review
SixityAuto.com logo

Reply from SixityAuto.com

We apologize for any delay that the carrier may have experienced. A refund has already been applied to your eBay order.

Rated 1 out of 5 stars

Said free shipping

Said free shipping, then charged shipping. Classic bait and switch. Have tried to reach them, was just put on hold. I have emailed them also.

December 2, 2024
Unprompted review
SixityAuto.com logo

Reply from SixityAuto.com

We apologize for the issue with the shipping and handling. Thank you for bringing this to our attention, we have initiated a refund of $5.99 towards your order. Pleas allow 2-3 Business days for your bank to process and post.

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Rated 5 out of 5 stars

Big Headache but hopefully corrected.

Purchased 6 pack of NGK pencil coils for 07 Dodge Nitro 3.7L from Amazon along with Ruthenium plugs from AutoZone and within weeks of driving #1 coil started misfiring. Swapped coil with original and ran fine. Within a few more weeks #5 misfiring. Put old coil back on and fine again. Lasted a few months then last week a third one intermittently misfiring. Took the coils to a local authorized NGK distributor and was told they might be fake. Requested a return, exchange, refund or any type of correction/compensation through Amazon and absolutely no response.. I will never buy coils their again. $160 Down the drain..
Update: Sixity Auto saw this review and are sending me out another new set of wires today. YAY!! Thankyou Sixity Auto! Will add another update after new set is tested. I'm hopeful this will solve the issues. NGK has always been a go to brand in my family since I was a young boy working with my father in his shop he owned/operated for 30 years. I run NGK pkugs and wires in all of my previous vehicles and my current 3 vehicles. 87 Toyota Pickup, 95 Nissan pathfinder and 07 Dodge Nitro. Have Never had a problem like this and so far these ruthenium plugs only have one oil change on them. For $15 a piece, they better not be causing any problems... And IMHO there is no better color than NGK blue spark plug wires to make your old engine compartment pop.

November 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Delivery was fast

Delivery was fast; unfortunately the garage said this was what I needed but he did not notice the fuse was blown.
Sorry but I need to return the fuel pump.

September 3, 2024
Unprompted review
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