SixteenNinetyTwo Reviews 94

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Cancelled my order due to an issue at their end. Still waiting for my refund over a month later. Customer service and replying to emails is atrocious. Do not recommend.

Rated 5 out of 5 stars

Very quick shipping. Ordered to Ireland on Monday and arrived Tuesday. Had previously ordered wrong sizes and returns process is very straightforward. Only issue is that when shipping to Ireland, you... See more

Rated 5 out of 5 stars

I was a bit sceptic in the beginning as I wasn't familiar with the brand but I loved their designs and decided to order. I couldn't be happier with what I received, the jacket was exactly as pictured,... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised with my Parcel. After the easy to use site, my package came a couple of days later, the box was lush and then on top of that the inner packaging made me feel special as if I... See more

Company details

  1. Clothing Store

Written by the company

Our AW21 collection is now available, echoing the artful construction & endless resilience of Jamaica, with perfectly tailored lines defining poise & presence.


Contact info

3.8

Great

TrustScore 4 out of 5

94 reviews

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Rated 5 out of 5 stars

Great Quality

Great quality clothing. Love my jacket. Super fast delivery and loved the packaging. Would 100% recommend this brand.

March 30, 2023
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Reply from SixteenNinetyTwo

Hi Shanique,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

Rated 5 out of 5 stars

Don’t hesitate worth every penny

Packaged beautifully and jacket is amazing!

April 3, 2023
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Reply from SixteenNinetyTwo

Hi Nathania,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

Rated 1 out of 5 stars

Bought a jacked from this place it’s…

Bought a jacked from this place it’s awful material worse kinda service I ever received, jacket was really bad to even put together no not happy never again

April 2, 2023
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Reply from SixteenNinetyTwo

Hi Victoria,

We are sorry you had this experience with Sixteen Ninety Two, our products are made with quality being the fore front of our designs and we have had great reviews back from our jackets so it is a shame you feel this way.

Kind regards, The SNT Team

Rated 5 out of 5 stars

SixteenNinetyTwo is one of my favorite…

SixteenNinetyTwo is one of my favorite brands right now. i love the level of detailing on the clothing and chic looks. I will definitely look into copping a few more pieces

March 29, 2023
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Reply from SixteenNinetyTwo

Hi Fernando,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, quality piece

March 27, 2023
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Reply from SixteenNinetyTwo

Hi Ose,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

Rated 5 out of 5 stars
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Reply from SixteenNinetyTwo

Hi Javon,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

Rated 1 out of 5 stars

I ordered two items that have not been…

I ordered two items that have not been delivered, but according to the ‘Shop’ tracking app and Royal Mail they have been. I’ve emailed Sixteenninetytwo twice, no response. I try to call their number it didn’t go through. I contacted Royal Mail (the courier) and they told me there is nothing they can do about it.

March 2, 2023
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Reply from SixteenNinetyTwo

Hi Rommel,

Thank you for your feedback but we had been in contact with you during this dispute and your order had been signed for and delivered meaning that the fault falls with our mailing service, Royal Mail.

Kind regards,
The SNT Team

Rated 5 out of 5 stars

The packaging and the quality of the…

The packaging and the quality of the bag are over the top !
I’m very happy with my purchase!

February 17, 2023
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Reply from SixteenNinetyTwo

Hi Vakauskayte,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

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Rated 5 out of 5 stars

Packaging was amazing

Packaging was amazing. Jacket is great too

February 1, 2023
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Reply from SixteenNinetyTwo

Hi Olly,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

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Rated 5 out of 5 stars

Great

Came on time and it was exactly what I ordered. Really easy to shop here. Love it

January 9, 2023
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Reply from SixteenNinetyTwo

Hi Zee,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

Rated 5 out of 5 stars

Such a beautiful jacket great quality I…

Such a beautiful jacket great quality I would definitely shop again, but slow with dispatch however DHL delivery made up for this

November 28, 2022
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Reply from SixteenNinetyTwo

Hi Tandie,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks, The SNT Team

Rated 5 out of 5 stars

Overall great experience!

The updates on shipping were quick and efficient aswell as shopping itself. The quality of the jacket is amazing too! Definitely a steal!

December 15, 2022
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Reply from SixteenNinetyTwo

Hi Shaz,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks,
The SNT Team

Rated 5 out of 5 stars

Great product and service

Great product and service! Presentation is second to none

December 15, 2022
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Reply from SixteenNinetyTwo

Hi Richmond,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks,
The SNT Team

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Rated 5 out of 5 stars

The jacket itself was beautiful

The jacket itself was beautiful, great quality and stunning design. Delivery was soo fast and the packaging was soo thought in to. The experience when opening the package felt very designer like. Would definitely purchase other jackets and clothing pieces from this brand. Supporting my Bengali sister💕💕

December 15, 2022
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Reply from SixteenNinetyTwo

Hi Salima,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks,
The SNT Team

Rated 5 out of 5 stars

Beautiful packaging

Beautiful packaging, quality material at great price

December 11, 2022
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Reply from SixteenNinetyTwo

Hi Ruby,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks,
The SNT Team

Rated 5 out of 5 stars

Great

Great. The packaging and the pieces were superb

December 8, 2022
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Reply from SixteenNinetyTwo

Hi Oma,

Thank you so much for your feedback! We appreciate it and we hope you shop with us again soon.

Many thanks,
The SNT Team

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