The watch was not worth the price
The watch was not worth the price I paid. The box was damaged when it arrived. The no return option is not a smart business option either. Would not recommend this to brand to anyone. Sorry.
June 27, 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
Average
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Drop shipping scam with no refunds
Drop shipping scam with no refunds. You can find everything on their website for a fraction of the price elsewhere.
June 23, 2026
Unprompted review
Reply from Sixtyatelier
Thank you for your feedback. We take concerns like this seriously and want to respond honestly for anyone reading.
Our watches are curated and sold by our team, and our final sale policy is disclosed clearly in our store policies, it's the reason returns aren't offered. That said, we always make exceptions for items that arrive damaged or defective.
We'd welcome the opportunity to resolve this. Please contact us at hello@sixtyatelier.com with your order number so we can help directly.
— The Sixty Atelier Team
I'm still waiting on my purchase
June 1, 2026
Reply from Sixtyatelier
Thank you for reaching out, and we're sorry for the wait. This isn't the experience we want for you. We'd like to look into your order right away — please email us at hello@sixtyatelier.com with your order number so we can get this sorted as quickly as possible. We appreciate your patience and want to make it right.
— The Sixty Atelier Team
Doesn’t reply that you might think it’s scam.
I will not buy again, they don’t reply when they haven’t shipped it yet, arrived after 20 days.
May 14, 2026
Reply from Sixtyatelier
Hi there,
Thank you for sharing your feedback, and we are sorry to hear that your experience did not meet expectations. We sincerely apologize for the delay in shipping and for the lack of communication during that time.
Please know that we are a legitimate brand, and we take concerns like this seriously. Delays and missed responses are not reflective of the experience we strive to deliver, and we are continuously working to improve in both areas.
If you would like us to look into your order or assist further, please reach out to us at hello@sixtyatelier.com and we will be happy to help.
Kind regards,
Sixty Atelier
Order not fufilled
Order not fufilled
It's been almost a whole month and I still have no valid tracking information or my watch I ordered in April, it's now May 20th. Please provide an order update or a refund ASAP.
May 6, 2026
Reply from Sixtyatelier
Hi there, thank you for reaching out, and I'm sorry to hear about the trouble with your order. This isn't the experience we want for our customers, and we'd like to make it right as quickly as possible.
So we can look into the details for you, please send us a direct message or email at hello@sixtyatelier.com with your order number, and our team will follow up personally.
Thank you for your patience.
— Sixty Atelier Customer Care
My package said it was out for…
My package said it was out for delivery, then was suddenly transferred back to another city without any notice or delivery attempt. I call the number they provided for the delivery service (GOFO) whoever that is? And I’m unable to speak with anyone but a recording that doesn’t offer any type of solution. If I’m not refunded for my $100+ purchase, I’ll contact the better business bureau. Highly dissatisfied
March 26, 2026
Reply from Sixtyatelier
Hi Carley,
We're sorry to hear about this experience and understand your frustration. We'd like to look into this and make it right for you. Please reach out to us directly at hello@sixtyatelier.com so we can resolve this as quickly as possible.
— Sixty Atelier
As described, looks great
Pretty fast shipping and watch was described well. The only thing I dislike is that the watch face has a "bubble" effect, which kind of distorts the view depending on how you look at the watch. It is a comfortable watch to wear, light weight, and looks great on the wrist.
March 24, 2026
Reply from Sixtyatelier
Hi Hillary,
Thank you for your review and for supporting Sixty Atelier! We're so glad you're enjoying the fit, comfort, and look of your watch.
We appreciate the feedback on the crystal and will keep it in mind as we continue to develop our collections.
— Sixty Atelier
Found the Perfect Stylish Watch
A truly luxurious watch without breaking the bank. The ordering process was very convenient and smooth, and the quality exceeded my expectations. Great service and beautiful selection. Highly recommend!
February 11, 2026
Reply from Sixtyatelier
Hi Danica,
Thank you so much for the wonderful review! We're thrilled to hear the quality exceeded your expectations, that's exactly what we strive for at Sixty Atelier.
We truly appreciate your support and recommendation. Enjoy your watch!
— Sixty Atelier
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.