SkatePro Reviews 

1,016
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design, comfort, and durability. Many also appreciate the great value and competitive prices, finding items to be well worth the cost. Reviewers frequently commend the fast and prompt delivery service, with many items arriving quickly and securely packaged. However, some customers also noted significant delays in delivery, with items taking longer than expected to arrive. A few other people also felt that there were issues with incorrect orders, such as receiving the wrong item or missing components, and difficulties with returns or refunds for faulty products.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising items like skates, scooters, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick and prompt... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the good quality of products... See more

Order

Consumers find order to be ambiguous, with some reporting very fast and on-time delivery, praising the... See more

Price

Users describe positive interactions with price, frequently highlighting fantastic and good prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Their skateboard bundles had an absurdly low price for what you get, it had some pretty good options available to choose from with no cheapy crappy components. Though unfortunately the board took... See more

Rated 5 out of 5 stars

My daughter loves them. She says they are very comfortable which is the most important thing as others we have tried haven’t been so great comfort wise. Excellent buy!

Company replied

Rated 5 out of 5 stars

I've had the same skates for over 30 years, didn't use then constantly but got back to it to teach my child. Age and plastic fatigue put and end to my old skates so I had to buy new, found Pro 80s at... See more

Company replied


Company details

  1. Skate Shop
  2. Skateboard Shop
  3. Ski Shop
  4. Surf Shop
  5. Water Ski Shop
  6. Winter sport Store

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,016)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Amazing service! Had to send a pair of ice skates back for a different size, although I had to send back to Denmark from uk everything went smoothly and I received the the other pair with no issues.

November 7, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

We do our best to offer the smoothest service in these cases, and it's really awesome to see that it worked.

We hope you see you ordering again in the future!

//SkatePro Team 🛹🛴🎿❤️

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Rated 5 out of 5 stars

Great product and service.

Great product and service.
My son is over the moon.
Thank you Skate Pro!

December 25, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Lovely to hear!
We hope to see you ordering with us again in the future!

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Great helmet

My son is happy with this helmet. Very good value. Highly recommend.

December 25, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

So awesome to hear!
I hope to see you ordering with us again in the future!

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Skate Pads

Everything I ordered was correctly shipped and arrived within a few days.
Great Experience shopping with them.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Further to my review last month .

Further to my review last month .

I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I did receive via email a step by step list of how to assemble the trampoline scooter . Thank you very much to the person who provided this for me . My son had no problem fixing it together and my grandson loves it . Excellent product would recommend this.

October 19, 2024
Unprompted review
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Rated 1 out of 5 stars

I didn’t receive my sons scooter for…

I didn’t receive my sons scooter for his birthday i placed the order on the 1st of October still didn’t receive anything by the 16th I had to order a different one from a different company and still not had my refund of £120 weeks been none stop emailing them but they still not give my money back I’m absolutely furious

October 1, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for your review. We are sorry to read about the delay encountered. We are facing some delays in replying to emails at this time. We can't find your emails nor your order number in our system. We advise you to call us for a faster resolution of the problem. Our phone number is: 0330 027 0202 Thanks for your understanding.
/The SkatePro Team

Rated 3 out of 5 stars

The delivery didn't come in the time…

The delivery didn't come in the time they said....4days after,my child was very disappointed....the product is okay.

October 15, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for the time you spent writing your review. We are sorry the parcel did not arrive in good time. We are shipping our products from Denmark and the estimated delivery date represents only the best case delivery scenario. The parcel can arrive 1 - 2 business days later which happened din your case, since the weekend was also in between. We truly hope he enjoys the product and that your next experience will be better.//Your SkatePro Team

Rated 5 out of 5 stars

Happy chappy

Thanks 😎 I'm more than happy, I received my order promptly & efficiently. No defects or faults My roller boots are perfect for me, buzzin like a wasp

October 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Overall good

Good on price and great on delivery times, packaging was pretty professional. Would buy from here again 10/10.

October 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Overall good online product

Delivery took a little bit longer than expected but generally really good scooter and completely undamaged so can't moan really.

August 30, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you very much for your review! We appreciate your kind words.
If there's anything else I can help you with, I'll be happy to assist :)
I hope you enjoy your products 🛴🙂

Rated 5 out of 5 stars

Banging

Best website for scooter and other sport out there grat services at a great price and they all recommended the best product,

September 3, 2024
Unprompted review

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