Skechers Reviews 

20,308
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Like walking on clouds I’ve been buying Skechers for years because I find their shoes incredibly comfortable and good for my feet. Recently, I bought a pair of Skechers Slip-ins and they mig... See more

Rated 5 out of 5 stars

I went into Skechers in Bideford and a young lady called Paula was very helpful and went out of her way to assist me. She was so convincing l landed up buying 3 pairs of shoes and some socks

Rated 5 out of 5 stars

I went to the Cotswolds outlet to be met with an amazing variety of footwear. Molly, helped me to find a pair that fitted my old feet perfectly, with patience, efficiency and knowledge. She made the e... See more

Rated 5 out of 5 stars

I have visited the Skechers Stratford store before, but I visited again this week and the service I received was exceptional. The sales assistant who helped me, Nicole, was kind, friendly, profes... See more

Company details

  1. Shoe Store

About Skechers

Written by the company

Nordens största utbud av Skechers
På Skechers.se hittar du det största utbudet av Skechers i hela Skandinavien

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.4

All reviews

(20,308)

5,065 reviews in the last 12 months

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Rated 5 out of 5 stars

My Adventure SKECHERS Slip Ins!

I purchased my Adventure SKECHERS Slip Ins prior to my knee replacement surgery. They are amazing for support and comfort! My surgery was 2/3/26 and I have worn these 99% of the time since then! They also have helped tremendously with my left foot/ ankle overpronation issues! Also they make all the difference after knee surgery when your mobility is greatly limited to be able to just slip the shoes on easily when standing! Thank you SKECHERS!

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Only Issue: longevity

I shopped in person. The sales reps were very helpful in finding my size with the sale tag too, the shoes (grey hikers) were great shoes, but wore out faster than other shoes I've used, also disliked the laces and replaced those, but the shoes were quite comfy before they up and died on me.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

The shoes’ sole had such a protruding…

The shoes’ sole had such a protruding heel that it made the size look like 45. To return them, the company only provided a label that had to be printed out, where other companies provide a label which the delivery shop can just scan. I had to find a print shop (2 km walk from where I was staying). Won’t order from this company again.

April 17, 2026
Rated 1 out of 5 stars

The sizing has changed now

The sizing has changed now. I always have EU 42 size but this slip ins have a different size as my heel continuosly remains suspended. A lower size will be too tight for me but the problem in the sizing is just from the heel portion.

April 14, 2026
Rated 1 out of 5 stars

Qualitätsmangel / quality defect

Insgesamt war ich bisher mit den Schuhen von Skechers immer sehr zufrieden.

Leider musste ich mich aufgrund einer Produktbeschädigung an den Kundenservice wenden.
Nach nur anderthalb Monaten löste sich die Sohle seitlich am Schuh. Für mich ein klarer Produktionsfehler/Qualitätsmangel.
Enttäuschenderweise erhielt ich keinerlei zufriedenstellende Hilfe vom Support.

Das trübt mein Bild von Skechers sehr.

Overall, I’ve always been very satisfied with Skechers shoes.

Unfortunately, I had to contact customer service due to a product defect.
After just a month and a half, the sole came loose on the side of the shoe. To me, this is clearly a manufacturing defect or quality issue.
Disappointingly, I received no satisfactory assistance from customer support.

This has really tarnished my opinion of Skechers.

April 20, 2026
Unprompted review
Rated 4 out of 5 stars

Love the shoes

Great products but delivery a little slow. Would have loved a “pick up in store” alternative.

February 16, 2026
Rated 1 out of 5 stars

Poor quality

I’ve been buying Skechers for nearly 10 years, especially work shoes, so this experience was honestly shocking.

I purchased a pair of Skechers Max Cushion at full price specifically because I have knee issues and needed proper support. After only about a month of light use, the heel lining is completely worn through and the shoes are basically unusable.

This is not normal wear. This is extremely poor durability for a product at this price point.

What’s even more disappointing is how this is handled. Instead of standing behind the product, Skechers requires customers to send both shoes in at their own expense for inspection. If they decide it’s not a “defect,” you lose the shoes entirely and get nothing in return.

So the customer takes all the risk.

For comparison, I’ve had similar issues with Nike and Brooks in the past, and both companies handled it professionally and replaced the shoes without putting the burden on the customer.

Here, I’m left with damaged shoes I can’t wear, and a process that feels unfair and one-sided.

Very disappointing. I expected much better from a brand I’ve trusted for years.

March 27, 2026
Unprompted review
Skechers logo

Reply from Skechers

Thank you for your review.

Unfortunately, I am unable to find any case or order in our system based on the information provided here. This leads me to suspect that your purchase may not have been made through Skechers Sweden.

Since Skechers operates through different national companies and retailers, complaints are handled by the country or store where the purchase was made. To ensure you receive the correct assistance as quickly as possible, I kindly ask that you move your review to the relevant Skechers page for the country where the shoes were purchased – or contact the retailer directly.

Of course, we want all customers to receive fair and proper service, and I hope you are able to reach the correct department so your case can be assessed appropriately.

Rated 1 out of 5 stars

I placed one order and was charged twice

I placed one order and was charged twice. Contacted customer service and was told it was my fault, not theirs. They will send me a label to return one package (they are sending 2 exactly the same) but I have to go to UPS store to return it or pay UPS to pick it up so I get a return receipt, I live in an assisted living facility and explained that was not convenient. I’ve made past purchases with no issues, and never had to use their customer service before. Their customer service was not helpful and when I politely said I would not order again, the rep said “that’s ok.” Totally unconcerned about losing a repeat customer. It was all perfectly polite and totally unhelpful. I’m very disappointed but there are lots of good shoe companies out there, so I will find a new brand.
Update: I did not realize this was a Sweden sketchers when I wrote the review, but after looking back over reviews, isn’t it time that someone from Sweden contacts the US branch and tells them to get their act together? You are a GLOBAL brand. Isn’t it time someone opens a a Skechers review site for the US and barring that isn’t it time someone takes responsibility for all the issues that are happening in the US? Skechers reputation is at stake can’t someone take responsibility?

March 20, 2026
Unprompted review
Skechers logo

Reply from Skechers

Thank you for your review.

We’re very sorry to hear about your experience. However, the situation you describe does not appear to be related to Skechers Sweden. We do not use UPS for deliveries or returns — in Sweden, we use DB Schenker.

It’s possible that your order was placed through another country’s Skechers website or a different retailer. To ensure you receive the correct assistance, we kindly recommend moving your review to the appropriate Skechers country site or contacting the customer service team where the purchase was made.

We truly hope you’re able to get this resolved quickly with the correct team.

Rated 1 out of 5 stars

Skit

Skit, skit, skit,

March 10, 2026
Skechers logo

Reply from Skechers

Tack för din recension.

Vi beklagar att du har haft en dålig upplevelse.

Kontakta oss gärna direkt med fler detaljer på info@skechers.se, så vill vi gärna titta närmare på ärendet.

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