Such a great, personalised service! My hubby got vouchers for his birthday for new ski boots. Booked an appointment online and came away smiling like a Cheshire Cat with perfect comfortable, moulded... See more
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Since 1985 the Ski Exchange has provided expert winter sports advice & products. Offering expert boot fitting and an extensive range of ski's, clothing and accessories The Ski Exchange is one of the UK's largest independant ski shops With our on site workshop we can also service and repair ski's & snowboards. 100% employee owned our passion is customer service......... & skiing.
Contact info
Unit 27 Dry Drayton Industries, CB23 8AT, Cambridge, United Kingdom
- 01954 210984
- info@skiexchange.co.uk
- skiexchange.co.uk
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Needed a correction to my ski boots the…
Needed a correction to my ski boots the team were fantastic.
Did the alterations very happy.
Also bought you 17yr old sons first pair of boots. Took the time to explain everything to him.
Get yourselves in for your fitting you won’t regret it

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists
Great team for ski kit
Great team, very knowledgeable and experienced regarding all skiing equipment.
Got a great deal on skis and boots for me and my wife. Shopped here several times over the years and always looked after.
Thanks

Reply from Ski Exchange - Boot Lab & Winter Specialists
Excellent- whatever you need make sure…
Excellent- whatever you need make sure you use Ski exchange - Andy and Si very knowledgeable, tailored to your needs and genuine great service and good value

Reply from Ski Exchange - Boot Lab & Winter Specialists
Ski boot fitting…
Simon was a great help with finding ski boots that fit. I've been looking for a while now. He was friendly and very helpful. He answered all my questions including about the ski test holiday. Thanks Simon

Reply from Ski Exchange - Boot Lab & Winter Specialists
Highly recommended
Brilliant experience getting my son fitted for first pair of boots. Really friendly and knowledgeable team. Highly recommended

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists
Fantastic after sales service
Fantastic after sales service . These guys could not be helpful enough . Ordered the wrong size boot ( 26.5 is normal for me , but boots I ordered were a touch small ) ski exchange had the right pair out to me straight away . Thank you .

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists
Great professional and friendly service!

Reply from Ski Exchange - Boot Lab & Winter Specialists
Fab team who did the impossible!
Fab team who did the impossible!! I have had major ski boot issues for the past 4 years, and with other boot fitting specialists never found a solution. However, Ski Exchange managed to diagnose my boot problems, so I could finally enjoy skiiing again!! If you seem to have ski boot issues that seem impossible to solve definitely try this place with their comfort guarantee. The friendly, expert team were patient and never seemed to give up finding the perfect boot for me. I had painful shin bang issues and numbing sensations in most boots that I had previously tried on. All members of the Ski Exchange team had a wealth of knowledge and experience. Would definitely recommend for any skiers out there having boot issues!!

Reply from Ski Exchange - Boot Lab & Winter Specialists
Really helpful on the phone ref…
Really helpful on the phone ref decision making and when I had finally worked which bindings and skis I wanted - they arrived within a couple of days 🤩

Reply from Ski Exchange - Boot Lab & Winter Specialists
Really helpful and turned my skis…
Really helpful and turned my skis around so quickly!

Reply from Ski Exchange - Boot Lab & Winter Specialists

Reply from Ski Exchange - Boot Lab & Winter Specialists
Top service
Top service. Jamie and cream really helpful and service. Can’t recommend enough. Thank u.

Reply from Ski Exchange - Boot Lab & Winter Specialists
Excellent service
Excellent service with real attention to comfort and the specifics as to what i was looking for. I had plenty of time in the appointment to make sure the fit was good and did not feel rushed or sold to.

Reply from Ski Exchange - Boot Lab & Winter Specialists
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