Skills Training Group Reviews 

1,845
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their professionalism, extensive knowledge, and helpful approach. Many people highlight the engaging and clear instruction, making complex information easy to understand and the learning process enjoyable. The overall user experience is frequently described as professional, well-organized, and highly effective, leading to increased confidence and new skills. Reviewers consistently appreciate the practical elements and comprehensive course content, which are delivered in an engaging and supportive environment. Many consumers also highlight the excellent communication and support from the office staff and trainers, ensuring a smooth and pleasant journey from start to finish. The courses are often described as well-thought-out and informative, fostering a sense of confidence and readiness in participants.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the well-organized and... See more

Service

Customers consistently note positive experiences with service, often praising the training courses for being... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising instructors for their clear,... See more

Quality

People report positive experiences with the quality of the training, with many reviewers finding the course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my 5 day SMSTS course.from start to finish the office staff and training staff have been amazing.nothing was ever to much. For someone who struggled through life with exams I was... See more

Company replied

Rated 5 out of 5 stars

Myself and 2 Colleagues Completed the Emergency First Aid at Work Course. We all found the Course very informative and knowledgeable. We had the pleasure of having Keith as our Trainer, who was Profes... See more

Company replied

Rated 5 out of 5 stars

When you're called Pat and you have a good sense of fun then being a PAT teacher is a great job to have. I felt my time was well spent learning about the ins and outs of Portable Applic... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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5.0

All reviews

(1,845)

533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a brilliant 2 days with Andrew for…

Had a brilliant 2 days with Andrew for a FAW course. He was thorough, engaging and extremely knowledgeable! Highly recommend!

April 24, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for the fantastic feedback! We’re so pleased to hear you had a brilliant two days on your First Aid at Work course with Andrew. It’s great to know you found the training thorough, engaging and informative. We really appreciate your recommendation and will be sure to pass your kind words on to Andrew.

Rated 5 out of 5 stars

Just did my ACS at Skills Training…

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and knowledge. First class experience all round.

April 24, 2026
Unprompted review
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Reply from Skills Training Group

Thanks for the great feedback on your ACS experience with Skills Training Group.

We’re really pleased to hear the process felt professional and that Stuart and Iain were able to support you well throughout your training. I’ll also pass your thanks on to Lauren for helping get everything arranged at short notice.

We appreciate you taking the time to leave a review and hope to see you again for any future training needs.

Rated 5 out of 5 stars

Good information

Good information

April 24, 2026
Unprompted review
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Reply from Skills Training Group

Thanks for your kind feedback.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

Pat was amazing and got to lot from it …

Pat was amazing and got to lot from it thanks

April 24, 2026
Unprompted review
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Reply from Skills Training Group

Thanks for your kind feedback.

We’re really pleased to hear you got a lot from the training and that Pat made such a positive impact. I’ll make sure your comments are passed on to him.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

ACS refreshment

Good knowledgable trainers and very helpful. Relaxed atmosphere but one in which you still have to know your stuff and the trainers help settle any nerves. This is my last refreshment ACS so no more worries in the future.

April 22, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback.

We’re really pleased to hear you found the trainers knowledgeable and helpful, and that the relaxed atmosphere helped settle any nerves while still keeping the right level of challenge.

It’s great to know your ACS refresher went well and that you’re now all set going forward. We appreciate you taking the time to leave a review and wish you all the best for the future.

Rated 5 out of 5 stars

Vodafone Engineer

Course was very good and content was excellent. Allan was very knowledgeable and kept the course moving and interesting.
Thank you.

April 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the course content excellent and that Allan kept everything engaging and on track throughout. I’ll make sure your comments are passed on to him.

We appreciate you taking the time to leave a review and hope to see you again for future training

Rated 5 out of 5 stars

EFAW

Great course

April 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you enjoyed the Emergency First Aid at Work (EFAW) course. Great to know it met your expectations.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Very good first aid course

Very good first aid course . Very informative and learn alot and take away alot from it

April 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you enjoyed the first aid course and found it informative, with plenty to take away from it. That’s exactly what we aim for with all our training.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

I attended a first aid training course…

I attended a first aid training course today and had a really positive experience from start to finish.
Ruth, the instructor, was absolutely fabulous — really clear, supportive, and made the whole course feel engaging and easy to follow. The training itself was very informative and well structured, and I felt confident throughout.
I’m really pleased to say I passed the course as well.
What really stood out was the extra effort from the team. We weren’t due to receive our certificates until Tuesday, but I needed mine by Sunday. They went out of their way to make that happen and I received it tonight at 11pm. That level of support and responsiveness is genuinely appreciated.
I would highly recommend this course to anyone looking for first aid training. Thank you

April 17, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your detailed feedback.

We’re really pleased to hear you had such a positive experience and that Ruth made the course clear, supportive, and engaging throughout. It’s great to know you felt confident and enjoyed the structure of the training, and congratulations on passing the course.

We’re also glad we could help get your certificate to you in time when you needed it — we always try our best to support learners where we can, and it’s great to hear that made a difference.

We really appreciate you taking the time to leave a review and your recommendation means a lot. We hope to see you again for future training.

Rated 5 out of 5 stars

First Aid training at its best.

A big thank you to Andy at the Sheffield training centre for getting me through the EFAW certificate again. The course was delivered in a style that is easy to understand and time taken to answer questions immediately. See you again in another three years, hopefully.

April 17, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience completing your EFAW course at our Sheffield training centre. It’s great to know Andy delivered the training in a clear, easy-to-understand way and was able to answer your questions throughout.

We appreciate you taking the time to leave a review and hope to see you again when you’re next due for renewal.

Rated 5 out of 5 stars

Jim, top man

Jim was a great and friendly instructor, everything clear and explained really well, and I got a lot of experience in the 5 days, the course was very helpful and recommend this training company.

April 13, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience on the course and that Jim was a great, friendly instructor who explained everything clearly. It’s great to know you gained a lot from the 5 days of training.

We really appreciate your recommendation and you taking the time to leave a review. We hope to see you again for future training.

Rated 5 out of 5 stars

EFAW Course

Knowledgeable trainer, good theory and practical skills covered throughout the day

April 17, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the trainer knowledgeable and that both the theory and practical elements were covered well throughout the day.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Trainer Allan King was a great assessor…

Trainer Allan King was a great assessor made the course really understanding and enjoyable.

April 17, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear that Allan King was a great assessor and made the course clear, enjoyable, and easy to understand.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

This course was very helpful and the…

This course was very helpful and the instructor Allan king was very informative 👏

April 17, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the course helpful and that Allan King was informative throughout the training.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Jim was brand new learned alot from day…

Jim was brand new learned alot from day one shoukd get that man a wage rise remind you to keep everything clean and to make it a habit looking forward to taking my skills elswhere

April 17, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience on the course and that Jim helped you learn a lot from day one. It’s great to know the training supported you in building good habits and practical skills to take forward.

We appreciate you taking the time to leave a review and wish you all the best as you put your new skills into practice.

Rated 5 out of 5 stars

SSSTS

Jim was a great, friendly and informative instructor with years of experience 'in the field'. Thanks Jim!

April 9, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience and that Jim was a great, friendly, and informative instructor who brought valuable real-world experience to the course.

We’ll be sure to pass your comments on to Jim. We really appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Everything clear and explained really…

Everything clear and explained really well by tutor
Well laid out and good to follow

April 10, 2026
Unprompted review
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Reply from Skills Training Group

Thanks so much for your kind feedback!

We’re really pleased to hear everything was clear and well explained by your tutor, and that you found the course easy to follow. We’ll be sure to pass your comments on to the team.

We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Thanks for the great PAT testing…

Thanks for the great PAT testing Course, 5 star for Pat!!

April 15, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased you enjoyed the PAT Testing course, and we’ll be sure to pass your kind words on to Pat—he’ll be delighted!

We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Explain everything clearly

Explain everything clearly, recommend

April 15, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your great feedback and 5-star review!

We’re really pleased to hear that everything was explained clearly and that you found the course easy to understand.

Thanks again for taking the time to share your feedback.

Rated 5 out of 5 stars

Useful and informative course

Course was done in a way that helped learners, without overloading jargon and with good practicals. I was taught by Pat

April 15, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind 5-star review!

We’re really pleased to hear you found the course helpful and well delivered, with clear explanations, minimal jargon, and strong practical elements. That’s exactly the learning experience we aim to provide.

We’ll also make sure Pat knows how much you appreciated his teaching—he’ll be delighted!

Thanks again for taking the time to share your feedback and for recommending the course.

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