Skills Training Group Reviews 

1,847
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their professionalism, extensive knowledge, and helpful approach. Many people highlight the engaging and clear instruction, making complex information easy to understand and the learning process enjoyable. The overall user experience is frequently described as professional, well-organized, and highly effective, leading to increased confidence and new skills. Reviewers consistently appreciate the practical elements and comprehensive course content, which are delivered in an engaging and supportive environment. Many consumers also highlight the excellent communication and support from the office staff and trainers, ensuring a smooth and pleasant journey from start to finish. The courses are often described as well-thought-out and informative, fostering a sense of confidence and readiness in participants.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the well-organized and... See more

Service

Customers consistently note positive experiences with service, often praising the training courses for being... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising instructors for their clear,... See more

Quality

People report positive experiences with the quality of the training, with many reviewers finding the course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my 5 day SMSTS course.from start to finish the office staff and training staff have been amazing.nothing was ever to much. For someone who struggled through life with exams I was... See more

Company replied

Rated 5 out of 5 stars

Myself and 2 Colleagues Completed the Emergency First Aid at Work Course. We all found the Course very informative and knowledgeable. We had the pleasure of having Keith as our Trainer, who was Profes... See more

Company replied

Rated 5 out of 5 stars

When you're called Pat and you have a good sense of fun then being a PAT teacher is a great job to have. I felt my time was well spent learning about the ins and outs of Portable Applic... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,847)

535 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Useful and informative course

Course was done in a way that helped learners, without overloading jargon and with good practicals. I was taught by Pat

April 15, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind 5-star review!

We’re really pleased to hear you found the course helpful and well delivered, with clear explanations, minimal jargon, and strong practical elements. That’s exactly the learning experience we aim to provide.

We’ll also make sure Pat knows how much you appreciated his teaching—he’ll be delighted!

Thanks again for taking the time to share your feedback and for recommending the course.

Rated 5 out of 5 stars

Just did a PAT course with our teacher…

Just did a PAT course with our teacher PAT! He was kind and made everything clear and understandable and kept us all interested!

Highly recommend!!

April 15, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your fantastic 5-star review!

We’re really pleased to hear you enjoyed the PAT course and that Pat made everything clear, engaging, and easy to understand throughout. It’s great to know he kept everyone interested and supported you well during the training.

We really appreciate your recommendation and will be sure to pass your kind feedback on to Pat—he’ll be delighted!

Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Pat testing

Pat was very helpful and knowledgeable

April 14, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found Pat helpful and knowledgeable throughout the course. We’ll be sure to pass your kind feedback on to him—he’ll be delighted.

Thanks again for taking the time to share your experience and recommend the course.

Rated 5 out of 5 stars

Good day

Good day. Great trainer

April 14, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you had a great day and found the trainer excellent. We really appreciate you taking the time to share your feedback.

Thanks again for your support!

Rated 5 out of 5 stars

Pat was very good and made us feel…

Pat was very good and made us feel welcome

April 14, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear that Pat was very good and made you feel welcome throughout the course. Creating a friendly and supportive learning environment is really important to us.

We’ll be sure to pass your kind feedback on to Pat—he’ll be delighted!

Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Great trainer

Great trainer. Makes the training session not boring. Thoroughly enjoyed

April 14, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the trainer great and that the session was engaging and enjoyable throughout. It’s fantastic to know you didn’t find it boring and thoroughly enjoyed the experience.

We’ll be sure to pass your kind feedback on to the trainer. Thanks again for taking the time to share your thoughts!

Rated 5 out of 5 stars

Pat the PAT tester

Pat the PAT tester was interesting and knowledgeable. I have walked away confident and competent.

April 14, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear that Pat was interesting and knowledgeable, and that you left the course feeling confident and competent. That’s exactly the outcome we aim for.

We’ll be sure to pass your kind feedback on to Pat—he’ll be delighted. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Excellent Training

Very informative, efficient, excellent training. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the training very informative and efficient, and that you had an excellent overall experience. We really appreciate your recommendation and your kind words.

Thanks again for taking the time to share your feedback!

Rated 5 out of 5 stars

The trainer explained cofirst aidurse very well…

The trainer explained course very well would recomend

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear the trainer explained the first aid course very well and that you would recommend it. We really appreciate you taking the time to share your feedback.

Thanks again for your support!

Rated 5 out of 5 stars

Good EFAW course

Precise and direct, teaching all the key points without extra unnecessary chat.

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the training precise and direct, covering all the key points clearly without unnecessary detail. That’s exactly the focused learning experience we aim to provide.

We really appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Great course very informative.Allan was…

Great course very informative.Allan was a really good trainer with a wide range of knowledge. Would recommend

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the course very informative and that Allan was a great trainer with a wide range of knowledge. We’ll be sure to pass your kind feedback on to him.

We really appreciate your recommendation and thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Well presented information and easy…

Well presented information and easy enough to recieve.
Practice work was fun, well presented and would be easy enough to carry out in real events if they occur.

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the information well presented and easy to understand, and that you enjoyed the practical elements of the course. It’s great to know you feel confident you could apply the skills in real situations if needed.

We really appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Great course learning practical skills…

Great course learning practical skills which will be great when back on site.

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you enjoyed the course and found the practical skills valuable for when you’re back on site. That’s exactly what we aim for with our training.

Thanks again for taking the time to share your feedback—we really appreciate it!

Rated 5 out of 5 stars

Very professional trainer

Very professional trainer, informative and interesting course material

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear you found the trainer very professional and the course material informative and interesting. We really appreciate you taking the time to share your feedback.

Thanks again for your support and recommendation!

Rated 5 out of 5 stars

Allan is a great teacher

Allan is a great teacher

April 13, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your 5-star review!

We’re really pleased to hear that Allan is a great teacher and that you had a positive learning experience. We’ll be sure to pass your kind feedback on to him.

Thanks again for taking the time to share your thoughts—it’s very much appreciated!

Rated 5 out of 5 stars

A really great training day!

A really great training day!
The Trainer was knowledgable and easy to understand and follow.
Although it was a serious topic around First Aid it was presented in a way that I liked.
I am hoping never to put my learning into practice, however if I do I will be confident in trying to carry out first aid.

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you enjoyed the training and found the session clear, engaging, and easy to follow. It’s especially great to know that the trainer helped make such an important subject feel approachable while still keeping it informative.

Building confidence is a big part of what we aim for, so it’s fantastic to hear you feel prepared should you ever need to use your skills.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Extra confidence performing EFAW

Just having that extra confidence in case if I was ever involved with any of these different scenarios

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you enjoyed the training and found the session clear, engaging, and easy to follow. It’s especially great to know that the trainer helped make such an important subject feel approachable while still keeping it informative.

Building confidence is a big part of what we aim for, so it’s fantastic to hear you now have that extra confidence should you ever find yourself in one of these situations.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Alan was fantastic

Alan was fantastic. This was my second time on the course. As I wanted to keep my knowledge up to date. It was great to be able to sustain my knowledge and learn more skills.

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your lovely feedback!

We’re delighted to hear you chose to return to the course to keep your knowledge up to date—that’s so important when it comes to first aid. It’s great to know you found the session valuable in both refreshing your existing skills and learning something new.

We’ll be sure to pass your kind comments on to Alan—he’ll be really pleased to hear he made such a positive impact on your experience.

Thanks again for taking the time to share your feedback, we really appreciate it!

Rated 5 out of 5 stars

Everyone should do this

Everyone should do this. You never know when you could need it. Great course. Very knowledgeable Trainer.

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback!

We completely agree—first aid is such an important skill, and you never know when it might be needed. It’s great to hear you found the course valuable and the trainer knowledgeable.

Rated 5 out of 5 stars

Great course

Great course - left feeling confident with what to do in emergency situations. Course educator Allan was great and very knowledgable on all of the topics covered.

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great feedback!

We’re really pleased to hear you left the course feeling confident in how to respond in emergency situations—that’s exactly what we aim for. It’s also fantastic to know that Allan made such a positive impact and delivered the training in a knowledgeable and engaging way.

We’ll be sure to pass your kind comments on to him.

Thanks again for taking the time to share your experience—we really appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look