Skills Training Group Reviews 

1,847
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their professionalism, extensive knowledge, and helpful approach. Many people highlight the engaging and clear instruction, making complex information easy to understand and the learning process enjoyable. The overall user experience is frequently described as professional, well-organized, and highly effective, leading to increased confidence and new skills. Reviewers consistently appreciate the practical elements and comprehensive course content, which are delivered in an engaging and supportive environment. Many consumers also highlight the excellent communication and support from the office staff and trainers, ensuring a smooth and pleasant journey from start to finish. The courses are often described as well-thought-out and informative, fostering a sense of confidence and readiness in participants.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the well-organized and... See more

Service

Customers consistently note positive experiences with service, often praising the training courses for being... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising instructors for their clear,... See more

Quality

People report positive experiences with the quality of the training, with many reviewers finding the course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my 5 day SMSTS course.from start to finish the office staff and training staff have been amazing.nothing was ever to much. For someone who struggled through life with exams I was... See more

Company replied

Rated 5 out of 5 stars

Myself and 2 Colleagues Completed the Emergency First Aid at Work Course. We all found the Course very informative and knowledgeable. We had the pleasure of having Keith as our Trainer, who was Profes... See more

Company replied

Rated 5 out of 5 stars

When you're called Pat and you have a good sense of fun then being a PAT teacher is a great job to have. I felt my time was well spent learning about the ins and outs of Portable Applic... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(1,847)

533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alan delivered a well structured course…

Alan delivered a well structured course on Emergency First Aid at Work and kept things relevant and interesting.

March 30, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear that Alan delivered a well-structured and engaging Emergency First Aid at Work course, keeping everything relevant and interesting.

We really appreciate your review and hope to see you on another course soon!

Rated 5 out of 5 stars

First aid in paisley

The course was very informative and the trainer very knowledgeable and easy to interact with very enjoyable learning days learning

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear you found the course informative and enjoyed learning with a knowledgeable and approachable trainer. It’s great to know the sessions were both enjoyable and engaging.

We really appreciate your review and hope to see you on another course soon!

Rated 5 out of 5 stars

Allan was very informative

Allan was very good, very informative, practical and humorous at times.

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you found Allan informative, practical, and even humorous at times. He’ll be thrilled to know he made your learning experience enjoyable.

We hope to see you on another course soon!

Rated 5 out of 5 stars

I really enjoyed acquiring knowledge…

I really enjoyed acquiring knowledge here. You’re the best!

March 30, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your kind words! We’re thrilled to hear you enjoyed gaining knowledge with us – it really makes our day to hear that.

We hope to welcome you back on another course soon!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Very efficient

Very efficient, easy to manage process, rapid delivery of materials - and the day itself was well-run, fun, easy to absorb and apply and ran impeccably to time. Thank you!

March 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your kind feedback! We’re delighted to hear that you found the whole process efficient and easy to manage, and that the training day itself was enjoyable, well-paced, and practical. It’s great to know the session ran smoothly and on time while still being engaging and easy to follow.

We really appreciate you taking the time to share your experience and hope to work with you again in the future!

Rated 5 out of 5 stars

Highly Recommended Course

I attended an unvented cylinder course in Glasgow on Wednesday the 25th of March. The information I received before the course was spot on with directions/car parking/timings etc.
On the day the tutors were extremely helpful and they made you feel like nothing was too much trouble for them.
My tutor Paul was very calm with a great sense of humour which put everyone at ease straight away especially myself. Added to this Paul's extensive knowledge and ability to answer any question.
I cannot recommend them highly enough and will certainly be going back to learn some more of the courses they have on offer. Big thank you to the Glasgow team.Dan Sayward

March 25, 2026
Unprompted review
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Reply from Skills Training Group

Thank you very much for taking the time to leave such a detailed review! We’re really pleased to hear that all the pre-course information was helpful and that everything ran smoothly on the day.

It’s great to know that the team made you feel supported and welcome throughout, and we’ll be sure to pass your kind comments on to Paul – he’ll be delighted to hear that his approach and knowledge made such a positive impact.

We truly appreciate your recommendation and look forward to welcoming you back to Glasgow for more training in the future!

Rated 5 out of 5 stars

Great information from Paul

Great information from Paul, very clear instructions. Another ticket passed

March 25, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re glad to hear you found Paul’s instruction clear and informative. Congratulations on passing your ticket – great work! We hope to see you again for further training soon.

Rated 5 out of 5 stars

Well organised course

Well organised course. Trainer was very experienced and knowledgeable, answered all questions and made the course interesting

March 19, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re really pleased to hear you found the course well organised and engaging. It’s great to know the trainer’s experience and knowledge helped make the session both informative and interesting.

We appreciate you taking the time to share your experience and hope to see you again on another course soon!

Rated 5 out of 5 stars

Allan went through absolutely…

Allan went through absolutely everything , everything was explained and into detail would highly recommend this course

March 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re delighted to hear that Allan covered everything in detail and made the course clear and easy to understand.

We really appreciate your recommendation and hope to see you again on another course soon!

Rated 5 out of 5 stars

I recently completed a plastering…


I recently completed a plastering course and honestly couldn’t recommend it enough. Jim, the trainer, was absolutely excellent from start to finish. He explained everything clearly, was really patient, and made sure everyone felt confident before moving on.

I’ve learned so much in a short space of time, from the basics right through to more advanced techniques. The hands-on experience was invaluable and really helped build my confidence.

If you’re thinking about getting into plastering or improving your skills, I would highly recommend this course. Thanks again to Jim for such a great experience!

March 20, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the plastering course so valuable and that Jim’s guidance helped build your confidence from start to finish.

It’s fantastic that the hands-on experience made such a difference and that you were able to progress from the basics to more advanced techniques. We really appreciate your recommendation and hope to see you back for more courses in the future!

Rated 5 out of 5 stars

I had a great experience on the diy plastering course

I had a great experience on the plastering course. Jim was an excellent teacher who explained everything well and was always on hand. I felt I learned well as the week progressed and am looking forward to using my new skills

March 20, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for sharing your feedback! We’re delighted to hear that you had a great experience on the plastering course and that Jim’s guidance helped you learn effectively throughout the week.

It’s fantastic that you’re looking forward to putting your new skills into practice – we wish you all the best and hope to welcome you back for more training in the future!

Rated 5 out of 5 stars

Plastering

Jim is a great instructor on the plastering course! You get straight into it and learn quickly.

March 20, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad to hear you enjoyed the plastering course and found Jim’s instruction engaging and effective. It’s great that you were able to dive straight in and start learning quickly!

Rated 5 out of 5 stars

Jim is the man

March 20, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

We couldn’t agree more! Jim is fantastic, and we’re thrilled to hear you enjoyed the course with him. Thanks for the shout-out!

Rated 5 out of 5 stars

Outstanding First Aid Training with Alan – Highly Recommended!

I attended a day course with Skills Training Group for my Emergency First Aid certification, and I cannot recommend it enough. Our instructor, Allan, was absolutely fantastic. He is extremely knowledgeable and has a gift for making complex information very easy to understand. The way he structured the training just made complete sense, it was relaxed, engaging, and far from the death-by-PowerPoint style I was expecting.

I came away feeling fully refreshed on the latest up-to-date codes of practice and genuinely confident in my ability to handle a first aid situation.

Highly recommend both Alan and Skills Training Group!

March 20, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your fantastic feedback! We’re thrilled to hear that you found the Emergency First Aid course engaging and easy to follow, and that Allan’s knowledge and teaching style helped make everything clear and practical.

It’s great to know you feel confident and refreshed on the latest codes of practice. We really appreciate your recommendation and look forward to welcoming you back for more training in the future!

Rated 5 out of 5 stars

Clear and concise

All the information was clearly presented, any questions from the class were answered in a clear and concise way. The tutors were helpful and clearly very knowledgeable. The practical bays were well set out.

March 16, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re glad to hear that you found the course information clear and that the tutors were knowledgeable and helpful. It’s also great to know the practical bays were well set up to support your learning. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Domestic gas ACS renewal

The centre is well equipped with very knowledgeable and friendly staff. Great place to learn

March 18, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you found our centre well equipped and our staff both knowledgeable and friendly. It’s great to know you enjoyed your learning experience with us!

Rated 5 out of 5 stars

Very helpful

Concise, well-equipped and prepared courses.

March 17, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad you found the courses concise, well-prepared, and well-equipped to support your learning.

Rated 5 out of 5 stars

1st aid at work delivered just what you…

1st aid at work delivered just what you need
Good price, well conducted course
Perfect

March 17, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad to hear the First Aid at Work course met your needs, was well conducted, and offered good value. We really appreciate you sharing your experience!

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