Skills Training Group Reviews 

1,845
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their professionalism, extensive knowledge, and helpful approach. Many people highlight the engaging and clear instruction, making complex information easy to understand and the learning process enjoyable. The overall user experience is frequently described as professional, well-organized, and highly effective, leading to increased confidence and new skills. Reviewers consistently appreciate the practical elements and comprehensive course content, which are delivered in an engaging and supportive environment. Many consumers also highlight the excellent communication and support from the office staff and trainers, ensuring a smooth and pleasant journey from start to finish. The courses are often described as well-thought-out and informative, fostering a sense of confidence and readiness in participants.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the well-organized and... See more

Service

Customers consistently note positive experiences with service, often praising the training courses for being... See more

Instructions

Reviewers highlight positive aspects of instructions, consistently praising instructors for their clear,... See more

Quality

People report positive experiences with the quality of the training, with many reviewers finding the course... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my 5 day SMSTS course.from start to finish the office staff and training staff have been amazing.nothing was ever to much. For someone who struggled through life with exams I was... See more

Company replied

Rated 5 out of 5 stars

Myself and 2 Colleagues Completed the Emergency First Aid at Work Course. We all found the Course very informative and knowledgeable. We had the pleasure of having Keith as our Trainer, who was Profes... See more

Company replied

Rated 5 out of 5 stars

When you're called Pat and you have a good sense of fun then being a PAT teacher is a great job to have. I felt my time was well spent learning about the ins and outs of Portable Applic... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(1,845)

533 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very approachable

Very approachable

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback!

We’re really pleased to hear you found the trainer very approachable and that you felt comfortable throughout the course. That makes a big difference to the learning experience.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Did a course today led by Pat

Did a course today led by Pat, very professional and very informative

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind feedback!

We’re really pleased to hear you found the course professional and informative, and that Pat delivered the training to a high standard.

We’ll be sure to pass your comments on to Pat—he’ll really appreciate hearing this.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Had a good day with Pat

Had a good day with Pat, he knew exactly how to get the course across to us all.

April 10, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your lovely feedback!

We’re really pleased to hear you had a good day on the course and that Pat delivered the training in a clear and effective way that worked well for everyone.

We’ll be sure to pass your comments on to him—he’ll really appreciate it.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Pat was fantastic

Pat was fantastic, helpful and explained everything really well. Made sure that we understood what we were learning without making it boring as these courses can sometimes be.

April 10, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear that Pat delivered the course in such a clear, engaging, and supportive way, and that he helped make the learning enjoyable while ensuring everything was fully understood.

We’ll be sure to pass your comments on to him—he’ll really appreciate it.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Great experience

Made welcome from the very beginning.

Pat was a great teacher. No question was overlooked.

Highly recommended.

April 10, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you felt welcomed from the very beginning and that Pat delivered the training in a clear and supportive way, taking the time to ensure all questions were fully addressed.

It’s great to know you would highly recommend the course—thank you for sharing your experience, we really appreciate it!

Rated 5 out of 5 stars

Great group of instructors very…

Great group of instructors very knowledgeable and there to get you through the demands of course. Wouldn't hesitate to recommend this company to anyone wishing to train or resit qualifications.

March 12, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you found the instructors knowledgeable and supportive throughout the course, and that they helped you meet the demands of the training.

It’s great to know you would confidently recommend us for both training and resits—that really means a lot.

Thanks again for taking the time to share your experience, we really appreciate it!

Rated 1 out of 5 stars

Nice programme

Initially, i thought it was going to be a shoddy programme, but i must admit, it was really a detailed course.
Again, your hospitality was superb, please, keep it up.
I really had a nice encounter with the instructors and my course mates.
Thank you all.

March 31, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your kind feedback!

We’re really pleased to hear you enjoyed the course, found it detailed, and had a positive experience with both the instructors and your fellow course participants. It’s also great to know you appreciated the hospitality.

We believe you may have intended to leave a 5-star rating—if so, we would be very grateful if you could kindly amend this when you have a moment, as it really helps support us.

Thanks again for taking the time to share your experience—we really appreciate it!

Rated 5 out of 5 stars

Great training

Well led training from Allan

April 7, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We're delighted to hear you found the training well-led and that Allan made such a positive impression. We’ll be sure to pass your kind comments on to him. We hope to see you again on another course soon!

Rated 5 out of 5 stars

Great course

Great course
Paul was very helpful and clear and made it comfortable to learn.

March 25, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind feedback! We're so pleased to hear you enjoyed the course and found Paul helpful, clear, and easy to learn from. Creating a comfortable learning environment is really important to us, so it's great to know that came across. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Quality training

Quality training, quality staff. I enjoyed it more than I expected. I’d highly suggest booking from this company if you’re looking to do any courses

March 22, 2026
Unprompted review
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Reply from Skills Training Group

Thank you so much for your fantastic feedback! We're thrilled to hear you enjoyed the training even more than you expected. It's great to know our team made such a positive impression. We really appreciate your recommendation and hope to see you again on another course in the future!

Rated 5 out of 5 stars

SIA course

I have now done two courses with skills training group and I have had no issue at all Lauren is excellent and advising and keeping you up to date prior to start date and looking foward to doing even more courses in the future!! Definitely recommend

March 23, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your wonderful feedback! We're delighted to hear that Lauren has been so helpful and kept you informed every step of the way. It’s fantastic that you’ve enjoyed both courses and are looking forward to more. We really appreciate your recommendation and can’t wait to welcome you back on future courses!

Rated 5 out of 5 stars

2391-52 with Mark Winder

Completed the 2391-52 recently. And just wanted to thank Mark Winder the tutor for the 5 days who made a very hard course very enjoyable.
Start to finish was a great experience. Thanks for you help Mark
David Forbes

April 3, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for taking the time to leave your review! We’re thrilled to hear that you had such a positive experience on the 2391-52 course. Mark will be delighted to hear your kind words – he really does go above and beyond to make challenging courses enjoyable.

We wish you all the best in applying your new skills, and we hope to see you on another course in the future!

Rated 5 out of 5 stars

Great training centre

Allan was a brilliant trainer, was a pleasure being taught by him.

April 2, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind words! We’re so pleased to hear you enjoyed your training with Allan – he really is a fantastic trainer and it’s great to know he made the experience a pleasure for you.

We wish you every success with your new skills and hope to see you on another course soon!

Rated 5 out of 5 stars

Excellent course delivery very well by…

Excellent course delivery very well by Allan. As a dad, the first aid section for kids was especially good.

April 2, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your review! We’re delighted to hear that you found the course delivery excellent and that Allan made it so engaging. It’s great to know the first aid section for kids was particularly useful – we know how important that is for parents.

Thanks again for your feedback, and we hope to see you on another course soon!

Rated 5 out of 5 stars

My experience in the first aid at work…

My experience in the first aid at work course was great because the trainer Andy king was very well prepared for the whole course he was knowledgeable on everything he was teaching and went into great detail. He made me feel very comfortable and I would recommend booking your first aid course with skills training and with Andy.

April 2, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! We’re so pleased to hear you had a great experience on your First Aid at Work course. Alan will be delighted to know his preparation, knowledge, and detailed teaching made you feel comfortable throughout.

We really appreciate your recommendation and hope to see you again on another course in the future!

Rated 5 out of 5 stars

Learned new first aid skills that can…

Learned new first aid skills that can help and possibly save people. Allan was very informative. Great leaning course for anyone . Would recommended

April 2, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great feedback! We’re so pleased to hear you found the course informative and gained valuable first aid skills that could help save lives. Allan will be delighted to know he made such a positive impact on your learning experience.

We really appreciate your recommendation and hope to see you again on another course in the future!

Rated 5 out of 5 stars

Good course

Good course , knowledgeable instructor.

April 2, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re glad you enjoyed the course and found the instructor knowledgeable.

We hope to see you again on another course in the future!

Rated 5 out of 5 stars

It was Great

I learnt a lot from this class, not only was it explained clearly, the practical part was also thorough.

March 30, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear you learned a lot from the course and found both the explanations clear and the practical elements thorough.

We really appreciate you taking the time to share your experience and hope to see you again on another course soon!

Rated 5 out of 5 stars

Attended first aid course

Attended first aid course, great knowledge from instructor Allan, easy to understand course with chance to participate which assisted.

March 30, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re thrilled to hear you enjoyed the First Aid course and found Allan’s teaching clear, engaging, and easy to follow. It’s great to know the practical participation helped your learning experience.

We appreciate your review and hope to see you on another course soon!

Rated 5 out of 5 stars

Alan delivered a well structured course…

Alan delivered a well structured course on Emergency First Aid at Work and kept things relevant and interesting.

March 30, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! We’re delighted to hear that Alan delivered a well-structured and engaging Emergency First Aid at Work course, keeping everything relevant and interesting.

We really appreciate your review and hope to see you on another course soon!

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