Was skeptical whether there would be a notable difference at first but thought it was worth a try. It does tighten the skin which you can physically feel and makes a marked difference whilst it's 'wor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've just bought the Skinbunny eye tightening. So far so good it really does tighten up the undereye area. However, I shall wait to see if the product lasts until the end without clogging up in the... See more
Company replied
Whilst it was very good at tightening the skin around the eyes, it didn't do anything for my dark circles and my friend commented that it actually GAVE my fine lines. My main concern is my dark circle... See more
Company replied
While the under eye enhancer certainly does work, the rules for applying it are so restrictive that I'm not sure how often I will use it. Apply to clean dry skin - fine - but then no eye cream or mois... See more
Company replied
Company details
Written by the company
Home of the skinbunny under eye enhancer & facial contouring system. Here at skinbunny we feel that looking great shouldn't cost the earth, that's why we have worked hard to ensure that our products are packed with the absolute best ingredients and formulations whilst not breaking the bank. We're so confident in our products that we offer a no quibble 30 day money back guarantee! skinbunny.co.uk really is the one stop shop for all things anti aging, helping you to look your absolute best all of the time. As seen on ITV, Channel 4 & Sky.
Contact info
SkinBunny, CV36 4QZ, Warwickshire, United Kingdom
- 03308188736
- hello@skinbunny.co.uk
- skinbunny.co.uk
3.9
Great
899 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product, great service .
My tightening serum arrived very quickly , just two days. The product works well . You can't see it and it visibly lifts eye bags .
July 28, 2026
Unprompted review
Reply from Skinbunny
Hi Frances,
YES!! It certainly does and we are so happy you are getting great results x
Advertisement
Would leave zero stars if I could
Would leave zero stars if I could! Made an order to be delivered to Ireland and it never arrived. Contacted them and they tried to blame customs and evri. Said I would get refund I never did which I didn’t realise. Decided to try again while on holiday in uk visiting friends decided to order again thinking would be easier with delivery. Order never arrived. 3 weeks later and no response from customer service. Scam company and I’ve spoken to others now who’ve had similar experience. Currently in process of getting bank to do charge back.
July 7, 2026
Unprompted review
Reply from Skinbunny
Hi Debbie,
Obviously this is really alarming when we read this . I can see the refund was issued back to you. Your original Items were returned to sender as EVRI had sent payment reminders out to you as there is a customs charge to pay if an item leaves the country and had no response therefore they have no option other than return to sender. We pay teh custome fee for you all we ask is for you to let us know when you receive them. You have been refunded at the period when this happened ?
Good value for money It works
This is the only eye cream enhancer that works
Just like the advertisement said
Easy to use and great results
However just a little issue
After having applied it on and minutes later i find that underneath my eyes it becomes very dry
Unable to apply eye moisturiser as it will interfere with the enhancer
May be advice is why?
How can i correct it
July 30, 2026
Unprompted review
Reply from Skinbunny
Hi Rani,
Thank you for your lovely review. I am sending you information on how to get the best results x
Amazing products that really works !!
Amazing products that really works .Dianne is the best ! She is knowledgeable , friendly , helpful and easy to communicate as well as the staff.I highly recommend Skin Bunny !! Love it !!
July 29, 2026
Unprompted review
Reply from Skinbunny
Hi Rosinni,
Dianne really is the best in the business. She cares, she wants everyone to have the right experience with our products and most imporatnt of all she believes in our products . Thank you I will pass that on to Dianne.
Great product I've used for years!!
Great product I've used for years!!! Always excellent customer service.
July 25, 2026
Reply from Skinbunny
Thank you so much !! Long may we continue to make you happy with our products x
Advertisement
So excited to use my skin bunny
So excited to use my skin bunny. I reas instructions gave it a good test tried it on my under arm for 24 hours. Very white. I am slightly tanned. All ok no sensitivity, so put a pea size under my eyes, can feel tautness, but no changein fact may slightly enhance my lines as its paler than my skin
I class myself as white British.
July 26, 2026
Unprompted review
Reply from Skinbunny
Hi There ,
Please get in touch as I think we can resolce this for you. Contact Hello@skinbunny.co.uk
skinbunny
product came on time the skinbunny is perfect does what it says . comany kept me in formed on tracking
dawn
July 13, 2026
Unprompted review
Reply from Skinbunny
Hi Dawn,
Thank you so much fo your review. We are here to ensure you have a good experience with us x
Misleading claims about mineral/oil free make up use with this product!!
Had really high hopes for the under eye enhancer but I'm severely dissapointed!
This product only works if you have NO other product on your face. Despite Skinbunny's claims that you can use mineral/oil free foundations with no issues, this is simply not true.
I have used both Laura Geller mineral powder and Bare Minerals liquid foundations and they dont sit properly under the eye. Im fair skinned and can clearly see a white cast when applying these foundations over the product.
Really dissaponted with my purchase which is a waste of money unless you have ABSOLOUTLEY FLAWLESS skin that needs no make up whatsoever!
July 9, 2026
Unprompted review
Reply from Skinbunny
Hi Claire,
Thank you for your review,
The under eye can be used in conjunction with oil- free makeup as we have many customers that successfully combine the both.
I am sincerely sorry that this has been your experience. Have you been in touch for a refund?
Excellent customer service and fast…
Excellent customer service and fast response.
Product is superb . I’m telling everyone 😀
July 16, 2026
Unprompted review
Reply from Skinbunny
Hi Cherie,
Thank you so much !! Spread the word !! xx
Advertisement
Wondeful customer service
Wondeful customer service. Query solved within a day. Thank you
July 20, 2026
Unprompted review
Reply from Skinbunny
Hi David ,
Thank you so much for your review x I am happy we have resolved any issues x
I placed an order one month ago and…
I placed an order from Australia and got some reason the item was unable to be dispatched despite having an Australian URL - they have since refunded in full
July 21, 2026
Unprompted review
Reply from Skinbunny
Hi Janet,
I hope you are well. I can assure you we are not a scam we have thousands of customers that can attest to that. I have fully explained what the situation was with your order and you have been refunded, prior to that I had 2 attempts at sending your order.
The product has worked extremely well
The product has worked extremely well. I am delighted
July 20, 2026
Unprompted review
Reply from Skinbunny
Hi Neal,
Excellent we are happy with this !! x
Leave the white cast
I was disappointed with this product. It left white cast on my under eyes. Not sure it works on dark skin, stop using it, wouldn’t recommend
July 19, 2026
Unprompted review
Reply from Skinbunny
Hi There,
I am so sorry you have not had the desired experience. Have you been in touch for a refund? x
Advertisement
Had a problem with my second order from…
Had a problem with my second order from skinny bunny
Problem was rectified very quickly thanks to a lovely advisor Diane you are a credit to your company Thank you
From Roseanne
July 13, 2026
Unprompted review
Reply from Skinbunny
Hi Roseanne,
Thank you for your review,
She certainly is and I will let her know!!.
skinbunny
customer service excellent my order was not delivered but skinbunny gave me a full refund quickly and sorted me a new order over the phone . a pleasure to deal with and would recommend
July 13, 2026
Unprompted review
Reply from Skinbunny
Hi Paul,
Thank you so much for leaving a review
Thank you we do what we can to help. I am really pleased we got you sorted x
It really works!
The under eye enhancer really does do what it promises - I was amazed. It does feel tight but makes such a difference visually. I didn’t have any residue left after using it. I also love the skin rejuvenation cream and the duo hyaluronic acid - both smell lovely. This company is really great and not just hype like I was fearing!
July 11, 2026
Unprompted review
Reply from Skinbunny
Hi Karen,
Thank you !! Yes our products are fantastic, if we say so ourselves. We are so pleased you are enjoying them x
Had an issue with my order contacted…
Had an issue with my order contacted Skinbunny via chat. Nicky sorted this out for me very quickly - great customer support and very responsive. Would recommend
July 10, 2026
Unprompted review
Reply from Skinbunny
Hi Karen,
Thank you so much , that is the aim to just have everyone happy with a great experience with us x
Advertisement
I have to say I am quite impressed by…
I have to say I am quite impressed by this product. It really does make a difference
June 17, 2026
Reply from Skinbunny
Hi Donna,
Thank you so much for your lovely review .We are so happy that you are getting great results.
The product absolutely works and is…
The product absolutely works and is quite remarkable. Do I recommend it?YES I most certainly do!
June 17, 2026
Reply from Skinbunny
Hi Debbie,
Yes it certainly does!!! it is all about the application for the right results.
Great products , great service
I have tried almost all the products, and I have been really pleased with the results. Each product has its own merits but the Under Eye Enhancer, the Hyaluronic Acid Moisturiser and the Daily moisturiser are my daily go tos! I've also had a couple of delivery issues, which were handled and dealt with immediately, and I get sent fab offers quite frequently! What's not to like! 5 stars all round for company, service and products
July 2, 2026
Unprompted review
Reply from Skinbunny
Hi Lynsey,
Thank you so much for sharing your experience . We got there !! So happy this has changed in to a positive experience x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.