Skinbunny Reviews 

899
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 400 reviews, reviewers had a great experience with this company. Consumers frequently report that the products give a noticeable tightening sensation and appear to make under-eye bags look less severe, with many feeling confidence boosted by the results they see. People also mention the routine products leave skin feeling smoother and fresher, which contributes to a lovely, glowing appearance on the face. However, some customers mentioned that the treatment wears off relatively quickly, sometimes lasting only a few hours, or that the product left a visible white or crusty residue after application. A small portion of people also felt that there were strict rules regarding pre-application skincare, such as avoiding moisturiser or certain foundations, to ensure the treatment is effective. Additionally, a minority of users experienced skin irritation, such as burning or developing sore patches after use, and some found no visible improvement in specific concerns like fine lines.

What people talk about most

Product

Clients share ambiguous opinions on product performance and usability. Many reviewers praise the tightening... See more

Quality

People report ambiguous experiences with quality, as feedback on the skin tightening and wrinkle-smoothing... See more

User experience

Consumers find user experience to be ambiguous, as opinions on the product are mixed. Many people report... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the quick responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was skeptical whether there would be a notable difference at first but thought it was worth a try. It does tighten the skin which you can physically feel and makes a marked difference whilst it's 'wor... See more

Company replied

Rated 4 out of 5 stars

I've just bought the Skinbunny eye tightening. So far so good it really does tighten up the undereye area. However, I shall wait to see if the product lasts until the end without clogging up in the... See more

Company replied

Rated 3 out of 5 stars

Whilst it was very good at tightening the skin around the eyes, it didn't do anything for my dark circles and my friend commented that it actually GAVE my fine lines. My main concern is my dark circle... See more

Company replied

Rated 3 out of 5 stars

While the under eye enhancer certainly does work, the rules for applying it are so restrictive that I'm not sure how often I will use it. Apply to clean dry skin - fine - but then no eye cream or mois... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Home of the skinbunny under eye enhancer & facial contouring system. Here at skinbunny we feel that looking great shouldn't cost the earth, that's why we have worked hard to ensure that our products are packed with the absolute best ingredients and formulations whilst not breaking the bank. We're so confident in our products that we offer a no quibble 30 day money back guarantee! skinbunny.co.uk really is the one stop shop for all things anti aging, helping you to look your absolute best all of the time. As seen on ITV, Channel 4 & Sky.


Contact info

3.9

Great

TrustScore 4 out of 5

899 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(899)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great product.

I have been using this product for a little while now, I definitely recommend it. I have found it better than similar products on the market.
Good online ordering and delivery service.

June 25, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Carole,

Thank you for leaving us this lovely review . We are glad that you are getting along well with our product x

Rated 5 out of 5 stars

Return customer

Order sent quickly and products always smell good and do what they say. Happy repeat customer

June 6, 2026
Unprompted review
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Reply from Skinbunny

Hi Julie,

Thank you so much for your lovely review x

Rated 5 out of 5 stars

Great skincare

Have been using Skinbunny products for a few months now and have noticed a definite improvement in my skin. Especially love the eye lotion. The regular discounts offered are also great. Ordering is easy and quick delivery service

July 1, 2026
Unprompted review
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Reply from Skinbunny

Hi Catherine,

Thank you so much for your wonderful review. I really hope you get to try all of the range as it is good to try new products and we have such great discounts x

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Rated 5 out of 5 stars

Really does work.

Really does work.
My eye bags so much better when I use this product.

June 17, 2026
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Reply from Skinbunny

Hi Leigh,

Yes it really does!! Thank you so much for your review x

Rated 1 out of 5 stars

I am so disappointed in this product…

I am so disappointed in this product did absolutely nothing for me under my eyes just looked the same don't understand why people are saying it's good when it's not

June 12, 2026
Unprompted review
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Reply from Skinbunny

Hi Jackie,

I am sorry to hear this. It will work but we may need to talk through application . Can you email me at Hello@skinbunny.co.uk

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Rated 5 out of 5 stars

Thought the customer service was great

Thought the customer service was excellent! Thank you Nicola for your advice and prompt responses

June 23, 2026
Unprompted review
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Reply from Skinbunny

Hi Heidi

Thank you so much . It was lovely chatting with you and if you need anything else just ask x

Rated 5 out of 5 stars

If you're careful and don't overdo it

If you're careful and don't overdo it, puffy undereye bags flatten out.
No white marks( again- careful, not too much). That makes dark circles appear less dark.
Can carefully apply a bit of foundation on the top.
Lasts a few hours.

June 15, 2026
Unprompted review
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Reply from Skinbunny

Thank you !

Thank you for leaving a review. I am pleased that you have so informative as the application is so vital x

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Rated 2 out of 5 stars

Slight difference

Slight difference, that doesn’t last long.

June 5, 2026
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Reply from Skinbunny

Hi Vicki,

Thank you for your review.

Yes, it is a temporary fix but can last up to 10 hours x

Rated 5 out of 5 stars

Amazing product

Firstly, fabulous product, which does actually work.

Secondly, received a damaged parcel, unsure if it had been tampered with, got in touch and was sent a replacement.

Would definitely recommend products and fabulous customer service.

June 5, 2026
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Reply from Skinbunny

Hi Sarah,

Great to hear thst you received your new Parcel intact !! I am sorry that unfortunately In transit they can get a bit bumped about.
Reaally happy that you love the product as thats what we want to hear x

Rated 4 out of 5 stars

Does what it claims

I've just bought the Skinbunny eye tightening. So far so good it really does tighten up the undereye area. However, I shall wait to see if the product lasts until the end without clogging up in the container.

June 13, 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Ruth,

Thank you for your review. Based on what you are saying I would advise you to give the bottle regular shakes. as with any product It does have a lifespan but you realsistically will have used it by then I should imagine x

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Rated 3 out of 5 stars

Residue

Although it works it leaves an awful white crust residue round the edges which cracks.

June 5, 2026
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Reply from Skinbunny

Hi Gail,

We can help with that !! Get in touch with us at Hello@skinbunny.co.uk We have plenty of tips and application advice that will eradiate that issue for you x

Rated 5 out of 5 stars

It leaves no chalky residue like the…

It leaves no chalky residue like the other product I had been using and is less expensive. Does what it's mean to do. Can anyone tell me how to stop it getting too pasty? It dries in the bottle. Can I mix with a little water?

June 5, 2026
Skinbunny logo

Reply from Skinbunny

Hi Annabel,

That is what we like to hear !! It is all about getting that application right .As for the consitency get in touch with us for advice but no, dont mix with water as it may impair the product .

Rated 5 out of 5 stars

Skinbunny really works

Fast delivery and a discount if I bought the bigger size. Used this for years every day and it really works.

June 5, 2026
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Reply from Skinbunny

Hi Peter,

We are really pleased that you have taken advantage of our offer x

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