Skin Cupid Reviews 

5,944
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,532 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently note the exceptionally fast delivery times, secure packaging, and the fantastic variety of authentic Korean skincare items available on the platform. Many buyers frequently share that placing orders through the online store is completely smooth, highly reliable, and always accompanied by wonderful complimentary product samples. However, some people mentioned wanting a much larger makeup collection and significantly more attentive staff members inside the physical retail locations. Additionally, a few customers experienced minor delivery hiccups, such as missing items from their packages or unexpected shipping restrictions to certain local addresses.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the extensive and trendy selection... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are genuine and... See more

Order

People report positive experiences with order, highlighting reliable dispatch, quick delivery, and timely... See more

Staff

Consumers find staff to be exceptionally friendly, welcoming, and knowledgeable about products. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love shopping with Skin Cupid! They always have the skincare items that I need and I'm glad that they've added a points system as we all know how popular but expensive korean skincare are. Anyway... See more

Rated 5 out of 5 stars

Skin Cupid has great service, I’ve ordered some of their products and they were , great, I love the shampoo, smells so nice. One of the item was missing, but they responded quickly and replaced imme... See more

Rated 5 out of 5 stars

I have been using the products I ordered for a few weeks now and I’m happy to say that although it is an early stage, they deliver the minimum required - they do not irritate or break out my skin and... See more

Rated 5 out of 5 stars

I have never been disappointed with any of my orders so far, all the products suggested are fantastic everything is packed securely (no damages upon arrival) they even sneak in samples which is a grea... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Cosmetics Store

Written by the company

Skin Cupid is the UK's one stop shop for Korean beauty! We stock an unbeatable and exclusive range of products, including skincare, makeup, haircare, and body care. Fast 2-3 days delivery, with free shipping on all UK orders over £30.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,944)

1,464 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop!

Easy website, easy to find information and products, and shipping is great! The products always arrive on time and in excellent condition.

June 30, 2026
Rated 5 out of 5 stars

I have been using the products I…

I have been using the products I ordered for a few weeks now and I’m happy to say that although it is an early stage, they deliver the minimum required - they do not irritate or break out my skin and they are super hydrating. I have been using Anua pdrn serum for a month now and ordered a few products from SkinCupid to complement my rosacea routine. So far so good. SkinCupid is my place to go now as the products are great quality and at the same time they won’t break your pocket. This rare combination is what drove me to SkinCupid and why I will be back shopping with them again :-) Summer deals are really good - please let them last!

June 29, 2026
Rated 5 out of 5 stars

Great company

I received my products and all was good apart from with one product, the pump had broken. I emailed Skin Cupid and they replied promptly and kindly sent me a new one. So far, a very good company to purchase from. I've only tried one product and it's been really good so far.

June 29, 2026
Rated 5 out of 5 stars

I love skin cupid every time I visit…

I love skin cupid every time I visit London. They have ALL of my favorite skin care products that I just cannot find anywhere else, and they always have travel sizes for Me to try before I decide on the regular sized products. Finally, they have amazing customer service. They truly are so warm and welcoming to Me as a returning client, also providing tips and points to use with purchases ! Deserving of 5 stars all the way !

June 21, 2026

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