skindoc. Reviews 

629
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and doctors for their knowledge, attentiveness, and ability to put them at ease. People appreciate the efficient, fast, and stress-free service, often highlighting quick appointments and prescriptions compared to traditional healthcare. Many consumers report life-changing results, with significant improvements in their skin and restored confidence due to effective treatments. Reviewers frequently mention the excellent communication and support from the entire team, including administrative staff, ensuring a smooth and reassuring journey. However, some customers also noted issues with the service not always being smooth or reliable, with some consultations being rejected or feeling impersonal.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highly recommending it for its efficiency and... See more

Staff

Customers consistently report positive experiences with the staff, highlighting their helpfulness, knowledge,... See more

Product

Consumers find the product to be highly effective, with many reporting significant improvements in their acne... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the prompt and helpful responses from... See more

User experience

People report positive experiences with user experience, describing the entire process as excellent, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Skindoc throughout my course of isotretinoin and would highly recommend the service. Dr Sreedhar is great at putting you at ease and explaining how... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied

Rated 5 out of 5 stars

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effe... See more


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

Refer a friend

Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

629 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(629)

131 reviews in the last 12 months

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Rated 4 out of 5 stars

Great service, very expensive :)

It's great to be able to sort your acne out from at home! It's quite expensive but that's to be expected. The only thing I don't like is having to pay £130 for a phone call with the dermatologist which is meant to be a 30 minute phone call but typically it's five minutes or less, there's not much to talk about! £130 for 5 minutes is a bit excessive!!!

January 13, 2025
Rated 5 out of 5 stars

amazing service

Would recommend skindoc to anyone. I admit after initially reading all these amazing reviews in search for help with my acne I was skeptical about how genuine this company was because I thought too good to be true, but seriously skindoc is just as amazing as all these reviews make it sound. from the very beginning I have felt completely supported and validated with all my questions both during and between appointments from my doctors (thanks Dr Sree and Dr Sambi!) and the admin team. i feel that the whole team have gone above and beyond to make the process of roaccutane as smooth as possible. plus i have never once felt pressure to spend money that wasn’t absolutely necessary (which was a worry of mine going into this). delighted to be leaving skindoc with clear skin and knowing that support is still there if I need it in the future.

January 5, 2025
Rated 5 out of 5 stars

Great company

Great company, the treatment process has been so easy and fully satisfactory. All the doctors I have seen have answers all my questions and prescriptions come really quick. My treatment has been really successful, and I can't recommend enough.

January 12, 2025
Rated 5 out of 5 stars

Thanks Skindoc

I completed Roaccutane treatment through Skindoc from April to November 2024, and I cannot speak highly enough about my experience. From the very first appointment, Dr. Sree has been incredibly helpful, taking the time to explain everything clearly. He not only addressed my medical concerns but also ensured that I understood my options thoroughly, allowing me to make informed decisions about my treatment. His approachable demeanour and genuine interest in my well-being were really reassuring.

It was easy to book appointments online and order medication from Phlo Pharamacy which were always delivered promptly straight to my door. My treatment has gone very well and has made a massive difference to my skin with very minimal side effects.

In addition to Dr. Sree's fantastic care, I want to commend Penny and Natasha for their exceptional support. They were always prompt and helpful with any admin questions I had, making the entire process smooth and stress-free.

Overall, my experience with Dr. Sree and his team has been outstanding. I highly recommend them to anyone seeking knowledgeable and compassionate medical care. Thank you, Dr. Sree, Penny, and Natasha, for making my treatment journey a positive one!

September 17, 2024
Rated 5 out of 5 stars

Great experience…

It’s been a smooth and convenient process throughout. Dr. Sree is very approachable, knowledgeable and he puts you at ease. I’ve also been able to reach out by email, with questions, in between our consultations and I’ve never once been made to feel like I’ve asked a stupid question. I can’t thank Dr. Sree and the team enough.

January 1, 2025
Rated 5 out of 5 stars

Thanks Dr Sambi

Thanks to Dr. Pavan Sambi for the quick and efficient consultation. He was very thorough, answered all my questions and took his time. Very patient centered! Very knowledgeable and patient doctor.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Dr Sree enough

Can’t recommend Dr Sree enough! Lovely Dr, apps are never rushed he always has plenty of time to go over any worries I have and answers all my questions with plenty of knowledge, still going through my acne treatment but so far the process has been amazing ☺️

December 17, 2024
Rated 5 out of 5 stars

The best!!!

I’ve had an amazing experience with SkinDoc throughout my Accutane journey. Dr. Sree has been incredibly helpful from the start. He listens carefully to all my concerns, always takes the time to advise me, and explains things clearly. His kindness and sense of humor has made the process so much easier and more enjoyable. It’s obvious he genuinely cares about his patients.

The admin team, especially Penny, has also been fantastic! Penny is always so quick to respond and has been on top of everything, sorting out any issues and answering all my questions promptly. It’s great to have such supportive and efficient people looking after me.

Overall, I’ve felt completely supported during my treatment, and I’m so grateful to Dr. Sree and the team at SkinDoc for making this experience so positive!

December 15, 2024

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