Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more
Company replied
I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more
Company replied
Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more
Company replied
Company details
Written by the company
We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.
Advanced skin treatment
Written by the company
- Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
- skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk
Contact info
498-504 Fulham Road, SW6 5NH, London, United Kingdom
- 02078710074
- hello@skindoc.uk
- skindoc.uk
Refer a friend
4.9
Excellent
660 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have very good experience with…
I have very good experience with skindoc. They helped me twice with skin conditions that I have struggled with for years.
June 1, 2025
Why go elsewhere?
Insanely quick timing with everything but also an exceptionally high quality service provided. To top it all off, very fair pricing
May 26, 2025
Excellent advice about teenage acne
Excellent advice about teenage acne, super helpful and fast! Prescriptions also arrived quickly. Really affordable and will definitely use again
May 6, 2025
Great service
Great service, the Doctor was patient and kind, looking forward to start my treatment.
April 24, 2025
Positive experience with the acne photo upload service
The acne photo upload service was thorough and had a rapid turnaround. Dr. Sree Krishna provided a comprehensive clinical letter explaining my acne type and treatment options. I was pleased with the service, pricing, and assistance from the admin team with my follow-up queries.
April 22, 2025
Experience with skindoc
After learning that my local dermatologist nhs service is a years wait for an appointment I decided to look for private alternatives-
Had my first appointment with Dr Manrup who was extremely professional and kind, advised a treatment plan and wrote a GP report all done in one session-
100% worth the money
April 15, 2025
Excellent care and service
We had a great experience. Dr Emma Amoafo was extremely competent and kind, she talked us through all the various treatments and really listen to what we were saying. Emails were answered by the admin department straight away and the medication was prescribed and posted to us and arrived within 24 hours. I suppose you get what you pay for, although I found overall that this has been fairly reasonable pricewise . I highly recommend this medical company.
April 13, 2025
Spironolactate Prescription - Outstanding Service
I’ve wanted to go on Spironolactone for a while as my skin was flaring up (I’d previously had a course of Isotretinion in my early 20s).
I sent my form off and had a response the following day with all my options. Agreed on the Spironolactone and received my prescription in the post a few days later.
I had a query on my medication and Penny and Dr Sree replied the same morning to address my concerns.
Outstanding communication and would highly recommend to anyone.
April 11, 2025
Unprompted review
Incredible service (spironolactone…
Incredible service (spironolactone consultation). Quick, affordable, efficient and really incredible communication. I felt so happy to be able to access such a seamless service and have my skin in good hands! Got my prescription very quick, and meant I could start treatment within 72hours of booking the consultation! couldn’t recommend enough!
April 1, 2025
Dr Sree is a total rock star
Dr Sree is a total rock star. Not only has my skin improved substantially but I have genuinely looked forward to our catch ups. Can't recommend Dr Sree and the team highly enough!
Thanks for everything
Charlie Allibone
March 27, 2025
Will cost more than you think
Service is good but they should inform you at the beginning that you need a follow up every month and every follow up appointment will cost £149 for a five minute phone call. The price is extremely excessive especially as you have already paid for an initial consultation fee and you pay nearly £30 a month for the prescription. Plus you pay for regular blood tests. These costs should all be made clear at the beginning but sadly they’re not.
Following a lovely call, I have decided to change my review to 4 stars. I really appreciate the phone call and the willingness to help me and rectify my dissatisfaction. Great customer service.
March 28, 2025
Unprompted review
Brilliant
Would highly recommend Skindoc. Very quick and smooth process. I booked my online appointment and had it that same day, and had my prescription 2 days later after blood test etc. It's a great affordable option, particularly for those looking to go on Accutane. Dr Sreedhar is really great.
March 25, 2025
Isotretinoin Treatment
Booked my initial consultation and had it same day. Whole process has been smooth so far and the dermatologist was more than happy to answer all of my questions, providing me with some peace of mind. Was happy to write to my GP to ask if they would perform the blood tests. All a good patient experience.
March 21, 2025
Sreedhar is a fantastic Derm.
This is my second time using skindoc due to a recurrence of acne. Although it was disappointing having to use the service again, meeting for a follow up with Dr Krishna put my mind at ease.
We talked over a new treatment plan together as well as catching up since our last meeting. It really feels like you’re talking to someone who cares.
I would recommend this service to anyone.
March 23, 2025
Super quick and easy!
The whole process was exceptionally smooth and easy to manage. I used Skindoc for isotretinoin and had my prescription within a week of booking my initial consultation. The admin team are very speedy and clear too.
March 20, 2025
Informative and friendly
Informative and friendly. Dr Krishna is super helpful and makes you feel at ease with talking about any skin issues. Couldn’t ask for more really.
March 6, 2025
Happy with the service - would use again
The service was quick, I had my review done on Monday, received my diagnosis Tuesday and have medication being delivered today (Friday). I'm happy with this as I have no time to go to GP. There was a slight miscommunication, therefore I would have likely received the medication a day earlier if this had not been the case. I would use the service again.
March 4, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.