Skinny Mat Reviews 

143
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly delighted with the low-profile doormats, frequently noting how they fit seamlessly under tight doors while offering fantastic quality, durable materials, and brilliant absorbency. People also genuinely appreciate the beautiful custom designs, unique concepts, and incredibly helpful guidance provided by staff throughout the ordering process. However, some people mentioned experiencing frustrating delays with delivery or a noticeable lack of tracking updates during the shipping process. A few other people also felt that certain colors appeared much lighter than anticipated or required careful planning to avoid showing daily dirt quickly.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality, praising the exceptionally thin design that easily fits... See more

Delivery service

Customers had positive experiences with delivery service, noting that items arrived swiftly and quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely perfect door mat. We moved into a new house and struggled to find a door mat that would fit under our front door. Weeks went by with our hallway floor getting muddy and wet until I finally... See more

Rated 5 out of 5 stars

Super thin but not flimsy, good quality item. As the company themselves advise, don't go for lighter colours as dirt will show more. Haven't tried washing it yet so cannot comment on that aspect.

Rated 5 out of 5 stars

Very responsive, getting a sample was great as the clearance under my door is tiny, needed help choosing the correct colour but that was just a quick email dealt with very promptly, saw the proof an... See more

Rated 5 out of 5 stars

5* experience ! I adore my skinny mat and it fits perfectly under my front door. It arrived promptly, is of excellent quality and most importantly works under a door with minimal space. Thank you !


Company details

  1. Home Goods Store

Written by the company

Skinny Mat is the home of the ultimate thin doormat at less than 2mm thin! Don't let the slim profile fool you though, these mats that are super absorbant and non-slip as well. All our designs can be personalised and many can come in your custom colours to create a one of a kind mat to welcome you home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

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4.7

All reviews

(143)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic product

Fantastic product! Super thin, fits perfectly under my door, where no other mat has (even the thin ones).

Haven't washed it yet but that is another great feature.

I bought a customised mat so simply uploaded a picture which was printed onto the mat. What a fantastic idea, as the mat not fits my colour scheme.

Often with great products, customer service is lacking, but not with this company. Asked questions and got timely responses. And kept upto date with the order too.

Couldn't be happier and would definitely recommend.

April 21, 2024
Rated 4 out of 5 stars

Lovely mat but really does need to be…

Lovely mat but really does need to be bigger to cover the whole front door area. My front door is so low to the ground I’ve been looking for a skinny mat for a long time. Please let me know when you’re making larger ones. Mine looks a bit lost in my hall. Otherwise very good

April 1, 2024
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Rated 5 out of 5 stars

A very satisfied customer

After a little difficulty entering the order (my fault) I found the customer service to be excellent. The product was exactly as I wanted, to fit under my very low front door.
It’s the first mat I’ve bought that doesn’t curl-up when the door is opened.
All in all a great product.

March 8, 2024
Rated 5 out of 5 stars

Excellent mat

Excellent mat. I couldn’t find one thin enough to go under our front door with the result that the mosaic underfoot was becoming very marked. This does the trick and such a great range of colours and patterns. A bigger size would be good but you can put 2 together and they are completely non slip

March 7, 2024
Rated 5 out of 5 stars

VERY thin …fits perfectly

We have an extremely tight front door to floor gap. Every mat we’ve bought, up to now, has been too thick, making the door hard to open and close as it scraped along the top of the door mat…until now! Fits perfectly, my only gripe is I wish I’d bought the bigger size!

March 6, 2024
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Rated 5 out of 5 stars

Very thin funky door matt

Was looking for a funky but very thin door matt and found the perfect one from SkinnyMatts. Great communication checking it was exactly the design I wanted. Arrived very fast and well packaged. Thank you!

March 10, 2024
Rated 4 out of 5 stars

Great quality thin mat

This is the first mat that we have had which doesn’t catch the door when we open and close it. It seems good quality. The only downside is the colour we chose shows every mark. It’s easy to clean but I would like to be able to get one that has a speckle in it so it doesn’t show muddy paws and foot prints. Overall though very pleased with it

February 25, 2024
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Reply from Skinny Mat

Thank you for your feedback Susan, it's much appreciated. Our plain doormat is popular but we agree, a mat with a busier design does help disguise the dirt.

We're constantly expanding the designs available so we'll work on adding more busier designs with speckles to choose from amongst our collection. In the meantime, the Ditsy Meadow might be one to take a look at for your next mat! https://www.skinnymat.co.uk/ditsy-wild-meadow-doormat

Rated 5 out of 5 stars

Unique Quality Product

Good Advice & clarity of description
Unique Quality Product - delivered safely & Quickly

March 9, 2024
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Reply from Skinny Mat

We're delighted you're happy with the advice we gave you regarding your mat, we really enjoyed creating your custom design! The Skinny Mat Team

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Rated 5 out of 5 stars

Skinny Mat - Briiliant service

Although I had to get a sample to see if the mat would be thin enough it was great to see it was refunded when I made a purchase. Mat is indeed thin and is just what I was looking for - great service

January 2, 2024
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Rated 5 out of 5 stars

Great ultra thin mat

Very pleased with mat and despite some problems with DHL delivery, the product and service was excellent.

December 20, 2023
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Reply from Skinny Mat

Hello Denis, we apologise you haven't received your mat yet but rest assured it is back on its way to you! Unfortunately, DHL decided to return it to us at the Jersey border. We are still unsure why they chose to do this but we have resent it straight back to you so hopefully it will be with you shortly! Please see your emails for the new tracking link and we hope you enjoy your mat once it finally arrives. Please don't hesitate to contact us at hello@skinnymat.co.uk if there's anything we can do to help in the meantime. Kind regards, The Skinny Mat Team

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