Skinny Mat Reviews 

143
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly delighted with the low-profile doormats, frequently noting how they fit seamlessly under tight doors while offering fantastic quality, durable materials, and brilliant absorbency. People also genuinely appreciate the beautiful custom designs, unique concepts, and incredibly helpful guidance provided by staff throughout the ordering process. However, some people mentioned experiencing frustrating delays with delivery or a noticeable lack of tracking updates during the shipping process. A few other people also felt that certain colors appeared much lighter than anticipated or required careful planning to avoid showing daily dirt quickly.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality, praising the exceptionally thin design that easily fits... See more

Delivery service

Customers had positive experiences with delivery service, noting that items arrived swiftly and quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely perfect door mat. We moved into a new house and struggled to find a door mat that would fit under our front door. Weeks went by with our hallway floor getting muddy and wet until I finally... See more

Rated 5 out of 5 stars

Super thin but not flimsy, good quality item. As the company themselves advise, don't go for lighter colours as dirt will show more. Haven't tried washing it yet so cannot comment on that aspect.

Rated 5 out of 5 stars

Very responsive, getting a sample was great as the clearance under my door is tiny, needed help choosing the correct colour but that was just a quick email dealt with very promptly, saw the proof an... See more

Rated 5 out of 5 stars

5* experience ! I adore my skinny mat and it fits perfectly under my front door. It arrived promptly, is of excellent quality and most importantly works under a door with minimal space. Thank you !


Company details

  1. Home Goods Store

Written by the company

Skinny Mat is the home of the ultimate thin doormat at less than 2mm thin! Don't let the slim profile fool you though, these mats that are super absorbant and non-slip as well. All our designs can be personalised and many can come in your custom colours to create a one of a kind mat to welcome you home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(143)

38 reviews in the last 12 months

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Rated 3 out of 5 stars

Product came quickly but the colour is…

Product came quickly but the colour is not the same as the pic. I highly recommend getting a dark shade if the mat will be used often. Suprised they sell the shades as light as they are considering what they are used for.

December 9, 2023
Skinny Mat logo

Reply from Skinny Mat

Hello Jane, We're sorry you weren't happy with your chosen colour. Our mats are custom colours made to order so you can go as light or as dark as you wish. Do reach out to us at hello@skinnymat.co.uk if you choose to reorder a mat in a darker colour. Kind regards, The Skinny Mat Team

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Rated 5 out of 5 stars

Great looking picture

Great looking picture - with colourful cats - may still not work as we have a brush type thing on bottom of front door to keep drafts out - but will find some way to use it.
John L.

October 19, 2023
Rated 5 out of 5 stars

The gap between my front door and…

The gap between my front door and hallway is very slim and I was struggling to find a door mat to fit the space. I stumbled upon this company and was very impressed with the care and attention taken to come up with the perfect design to suit my doorway. The end result is perfect!

September 21, 2023
Rated 5 out of 5 stars

Best thinest outdoor mat

If you are looking for thin door mat- this is the one. My front door positioned very low and this is the thinest and greatest looking floor mat you ever find it. Definitely I would recommend this if you are not looking for bulky ugly mat- this one is very fancy, you gonna love it. We live all the way in Florida USA and ordered from this company located in UK : best customer service.

September 14, 2023
Unprompted review
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Rated 3 out of 5 stars

Excellent service and prompt delivery

Excellent service and prompt delivery. Mat is strong and sturdy and shallow profile, which is what I wanted.
The colour is the only disappointment. It seems a lot lighter than I had hoped for from the previous approval mock up.

July 14, 2023
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Rated 4 out of 5 stars

Easy and efficient

Easy to use website with plenty of choice
Quick response from Chloe for our approval
Was notified when product was dispatched
Area of improvement - once approved, would have appreciated an acknowledgement of that.
Product quality on arrival as was hoping for and would recommend to others

April 1, 2023
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Rated 5 out of 5 stars

10/10 service - unique quality product

I actually nearly messaged the owner of this company directly to say how impressed I was with this product, so I am happy I get an opportunity to write a review because I’m rarely this impressed. I thought I’d never find a mat that fit under my front door! Finally I found this website. Looks really smart and cleans with my vacuum very well. Apparently they go in the wash also which is super handy. Delivery was fast. Nailed it from every angle Ruby and the Rabbit! Thank you. I will be buying from you again.

December 14, 2022

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