This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service at Skin Pharmacy is top notch. They issued credit without any questions or issues and you can tell this company cares to make it a pleasant experience for customers. Will only shop w... See more
My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more
I had a discrepancy with my rewards and used the online chat, everything was sorted within around 5 minutes. I have been using skin pharmacy for a few years and have never had any issues, there cust... See more
Company details
Written by the company
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Contact info
32 Devonshire Place, W1G 6JL, London, United Kingdom
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
4.2
Great
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product is great but I paid extra for…
Product is great but I paid extra for next day delivery- it took 5 days to arrive.
May 2, 2022
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Excellent service and dispatched fairly…
Excellent service and dispatched fairly quickly
April 18, 2022
Mo is the best!!
Mo is the best!!! He is so helpful and knowledgeable! Wouldn’t go anywhere else
April 12, 2022
Quick and smooth transaction
Quick and smooth transaction. Easy to contact seller to ask additional questions. Item arrived in a beautiful and safe packaging 😊
April 10, 2022
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Great service very quick to receive and…
Great service very quick to receive and love the Zo products.
April 4, 2022
Zo broad spectrum spf 50 is a excellent…
Zo broad spectrum spf 50 is a excellent product!!! Recommend to everyone!!
Skin pharmacy has great customer service and quick delivery, thank you
April 1, 2022
Very bad service
Very bad service. I got first email when I replied after making purchase no one has responded . Too pushy to sell but no follow up or assistance with general enquires even
March 28, 2022
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Attentive and efficient service
Attentive and efficient service. Great value for money, quality products and speedy delivery.
What more could you want.
I will definitely order my Zo Health Skincare, from you in the future.
March 27, 2022
Easy and quick to order!
Easy and quick to order and the products are always available. My regular supplier.
March 22, 2022
I am finding my products
I am finding my products, to be easy to apply. Leaving a beautiful smooth skin. It’s early days but I know I shall order again. As I have never been so pleased with a product so early in purchasing it.
March 14, 2022
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It was a totally joy to use the…
It was a totally joy to use the services of this amazing business !!!! Sabrina is amazing and very , very helpful !!! I am so grateful 🥲 what a joy
March 13, 2022
Very please with customer service
Very please with customer service. Fantastic products
February 13, 2022
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Betrothed I decided to buy I had a few…
Betrothed I decided to buy I had a few questions that answered immediately. I ordered my cosmetics and I received them very quickly. Good customer service
February 7, 2022
Thank you
Great to buy is clinical, which I love, and have a discount code which not many others offer this! Quick delivery thank you 😊
February 2, 2022
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