Excellent professional work , right on time after over 4 months wait for other company , Their worker was pleasant friendly and professional . I wish other company learn from that worker . Fixed the... See more
Company replied
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Excellent professional work , right on time after over 4 months wait for other company , Their worker was pleasant friendly and professional . I wish other company learn from that worker . Fixed the... See more
Company replied
The worker who came was professional and friendly. He correctly fixed the alignment of the window frames. Structural damage was found in the exterior frame and he was supposed to report it. I don't... See more
Company replied
The service was quick and the guys were very efficient. I dropped one star because I had to wait a very long time (several weeks) to have my windows fixed. Also, I got a letter in the mail that had a... See more
Company replied
The engineer explained what was wrong, what he did, and how I will know whether it has worked. There were also some access limitations that he explained very clearly.
Company replied
Written by the company

Meer over SKK Kozijnwacht
Aziëweg 5, 9407 TC, Assen, Netherlands
Replied to 100% of negative reviews
Typically replies within 48 hours
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The guy who came to fix the windows did a great job.

Reply from SKK Kozijnwacht B.V.

Reply from SKK Kozijnwacht B.V.
The workers arrived on time and fixed everything I needed help with, they were also very friendly. They seemed to know what they were doing. I haven’t had complaints with my door since.

Reply from SKK Kozijnwacht B.V.
Repair man was very helpful and kind. He did his best to be able to fix the issue.

Reply from SKK Kozijnwacht B.V.
Horrible experience. You have to wait months for an appointment. They cannot fix it on the first appointment even though they have videos of the problem. "we need tools".
A Month later they still cant fix it. 5 seconds into the second appointment "we need parts". Didn't you see this on the first appointment?
Months later they call on the day of the third appointment to cancel and make a forth appointment months later.
For another issue they just didn't show up and didn't bother to call and explain.
I will ask our homeowner association to find another company

Reply from SKK Kozijnwacht B.V.
The engineer was friendly and he did a good job. I hope all the rest are like that .

Reply from SKK Kozijnwacht B.V.
The engineer was limited in time and couldn’t solve the issue completely. Proposed to set a new visit.

Reply from SKK Kozijnwacht B.V.
The service was quick and the guys were very efficient. I dropped one star because I had to wait a very long time (several weeks) to have my windows fixed. Also, I got a letter in the mail that had a different date and time (as opposed to the email) for the appointment. The email was more accurate.

Reply from SKK Kozijnwacht B.V.

Reply from SKK Kozijnwacht B.V.
Very nice and knowledgeable person who addressed all concerns quickly and was also happy to explain many things so I can address problems myself in the future.

Reply from SKK Kozijnwacht B.V.
Half of the problem wasn't solved. The appointment was delayed and nobody contacted me. I had to call.

Reply from SKK Kozijnwacht B.V.
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