I had to cancel my subscription due to medical issues. Oscar was polite and knowledgeable in guiding me through the process. I appreciate his making this straightforward. If all reps are like Oscar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app looked very interesting in December 2025. I signed up, but like a lot of people, I missed the subscription policy. I never used the app, completely forgot about it until I checked my credit... See more
Company replied
I only wanted a one time service through them. I bought it and somehow wasn’t enrolled in auto renewal and was charged $55 a month after my initial eight dollar payment. But I emailed them and told th... See more
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Customer service was prompt and kind. I couldn’t have asked for more from them. I accidentally subscribed and realized many months later. I contacted customer service with my problem and was met with... See more
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Company details
- #3 of 3 best companies in Beauty School
Contact info
United States
- trust@skyfluence-beauty.com
- skyfluence-beauty.com
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Skyfluence Beauty
Dear Isabel,
We truly appreciate you sharing your thoughts with us!
It’s fantastic to hear that our customer support team was able to offer the help and care you needed with Skyfluence Beauty.
Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Carrie,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
I was pleased
May 15, 2026
Reply from Skyfluence Beauty
Hello Helen,
Thank you for sharing your experience—we’re overjoyed you enjoyed it!
If anything comes up or you simply want to say hello, we’re here at trust@skyfluence-beauty.com.
Warm regards,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Angela,
We really appreciate you taking the time to provide your feedback!
We’re so glad to hear that our customer support team was able to offer you the assistance and care you needed with Skyfluence Beauty.
Should you need any further help or have additional questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re here to support you!
Best,
The Skyfluence Team
Quick and sufficient customer service
May 15, 2026
Reply from Skyfluence Beauty
Dear Angel,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Great product had to cancel cause out…
Great product had to cancel cause out of budget but they have great customer service and tutorials
May 12, 2026
Reply from Skyfluence Beauty
Dear Sharla,
Thank you for taking the time to share your feedback with us!
We’re happy to know that our customer support team was able to assist you and provide the care you needed with the cancellation of Skyfluence Beauty. We understand that our pricing may seem higher compared to other options, but we assure you that it reflects the comprehensive service you'll receive.
If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!
Best regards,
The Skyfluence Team
Overcharged me when I added color match…
Overcharged me when I added color match and the only reason I did that is because the skip wouldn’t work so I had to
May 13, 2026
Reply from Skyfluence Beauty
Hi Sam,
We’re sorry about your experience with Skyfluence Beauty. We’ve cancelled your subscription and fully refunded your last payment. You won’t be billed again.
The refunded amount should appear in your account within 5-10 business days.
If you have any additional questions or concerns, please don't hesitate to contact us directly at trust@skyfluence-beauty.com. We're here to help.
Best regards,
The Skyfluence Team
Lily did a good job of finding middle…
Lily did a good job of finding middle ground, and I felt she cared about resolving my concerns.
May 14, 2026
Reply from Skyfluence Beauty
Dear Angela,
Thank you for your feedback!
We’re so happy to know that our customer support team was able to provide you with the good help and care you needed with Skyfluence Beauty.
If there’s anything else we can assist you with, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Sincerely,
The Skyfluence Team
Thank you for the quick reply and
Thank you for the quick reply and, more so, the resolved method.
May 14, 2026
Reply from Skyfluence Beauty
Dear Delia,
We really appreciate your feedback!
It’s wonderful to hear that our customer support team was able to help and provide the quick assistance you needed with Skyfluence Beauty.
If you need any further support or have any questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to help!
Kind regards,
The Skyfluence Team
All perfect
May 14, 2026
Reply from Skyfluence Beauty
Hello Judith,
Thank you for sharing your experience—we’re overjoyed you enjoyed it!
If anything comes up or you simply want to say hello, we’re here at trust@skyfluence-beauty.com.
Warm regards,
The Skyfluence Team
Quick at getting back to me and problem…
Quick at getting back to me and problem solved quickly. Great customer service
May 14, 2026
Reply from Skyfluence Beauty
Dear Kristiina,
We truly appreciate you sharing your thoughts with us!
It’s fantastic to hear that our customer support team was able to offer the quick, great help and care you needed with Skyfluence Beauty.
Should you require any further assistance or have any more questions, don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
I had a problem with a few…
I had a problem with a few transactions... Customer service was very efficient with taking care of the problem.
May 14, 2026
Reply from Skyfluence Beauty
Dear Diana,
We appreciate you taking the time to provide your feedback!
We’re happy to know that our customer support team helped you and provided the efficient care you needed with Skyfluence Beauty.
If you ever need any additional assistance or have further questions, please don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
Reply from Skyfluence Beauty
Dear Fiona,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the quick assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
first rate service
``Thank you for a speedy reply to my problem. I was very grateful that you considered the information I gave, which resulted in a good outcome for me. I wish you all well in the future.
May 13, 2026
Reply from Skyfluence Beauty
Dear Shirley,
We really appreciate you taking the time to provide your feedback!
We’re thrilled to know that our customer support team was able to provide you with the quick assistance and care you needed during your experience with Skyfluence Beauty.
If you need anything else or have any further questions, please don’t hesitate to contact us at trust@skyfluence-beauty.com. We’re always here for you!
Warmly,
The Skyfluence Team
By not making it so expensive.
May 13, 2026
Reply from Skyfluence Beauty
Dear Kathleen,
Thank you for taking the time to share your feedback with us!
We understand your concern about the cost of our product subscription. It's important to us that our service provides value and meets your expectations. We continuously strive to offer the best experience for our users, and your feedback is invaluable in helping us achieve that.
If you need any additional help or have more questions, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re here for you!
Best regards,
The Skyfluence Team
I truly appreciate your prompt response…
I truly appreciate your prompt response to my email regarding the lip gloss. I just wish you had sent the replacement with the Serum I purchased with a note explaining you’d run out of the lip gloss.
But I sincerely appreciate an opportunity to try a new product in a full size. That is very generous of you. Looking forward to trying both products.
May 12, 2026
Reply from Skyfluence Beauty
Dear Valued Customer,
Thank you for your valuable feedback!
We truly appreciate your understanding and your kind words about our team’s prompt response. We’re also so glad you’re looking forward to trying both products, and we hope you absolutely love them!
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
They helped resolve an issue quickly.
May 13, 2026
Reply from Skyfluence Beauty
Dear Jessica,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the quick help you needed with Skyfluence Beauty.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
Customer service took care of my issue…
Customer service took care of my issue although they didn't completely refund both months at least they refunded 1 month. So, thank you very much.
May 13, 2026
Reply from Skyfluence Beauty
Dear Monica,
Thank you for your valuable feedback!
We’re so pleased to hear that our customer support team helped you and provided the care you needed with Skyfluence Beauty.
If you need any more help with the refund or have further questions, feel free to reach out to us at trust@skyfluence-beauty.com. We’re always here to assist you!
Sincerely,
The Skyfluence Team
Helpful
Very helpful and quick to address my request. Satisfied with customer service thank you
May 11, 2026
Reply from Skyfluence Beauty
Dear Faye,
Thank you for your valuable feedback!
We’re glad to hear that our customer support team could provide the helpful, quick assistance and care you needed with Skyfluence Beauty.
If you need any further support or have more questions, feel free to get in touch with us at trust@skyfluence-beauty.com. We’re here to help!
Best regards,
The Skyfluence Team
Excellent customer service
Excellent customer service. The information in the app is wonderful. Having to make a financial decision. It is definitely not because I disliked the service.
May 12, 2026
Reply from Skyfluence Beauty
Dear Raena,
Thank you so much for sharing your feedback with us!
We’re delighted to hear that our customer support team was able to assist you and provide the excellent, wonderful help you needed with Skyfluence Beauty. We are also glad that you enjoyed the service itself.
If you have any further questions or need more support, don’t hesitate to reach out to us at trust@skyfluence-beauty.com. We’re always here for you!
Warm regards,
The Skyfluence Team
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