Skyglass 

Just had mine a week had a sony tv which was about 5 years old no difference on
As of sky q it took a while to adjust the down side for me I like to pre record my programs sit down when there is nothing on to watch without searching BBC I player etc
But like sky q after a few upgrades hopefully they'll get it right but having said that the older we get the harder it is to adjust lol
Just quickly Sky could do with numbers on the volume button pls
Also can't wait for my 100 quid as still waiting for my 50 quid from eight years ago which sky did not pay me and elephants never forget all in all the jury is not out yet on this worth a punt

picture quality could do with a upgrade asap

Trustpilot should step in on this one, the sheer amount of negative reviews this place has been bombarded with, just because it shares the name of a product is incredible.

Trustpilot is for reviewing companies, not products. Take two seconds to read. Honestly, I'm surprised these people even know how to turn a tv on.

We had the tv delivered today I’m shocked you loose 160 channels it freezes and your left to set it all up yourself! You lose anything you’ve recorded then find you can’t record on it ! Cancelling it first thing tomorrow Sky Q we are coming back !

Spent a good 4 hours trying to talk to someone at Sky around Sky Glass and Broadband 🤷‍♂️🤷‍♂️🤷‍♂️🤷‍♂️
If this is the type of communication you receive when trying to buy their products and sign up to spend money with them 🙈🙈🙈

Not sure why all these bad reviews are on here, i can only think that nearly every dissatisfied customer will leave a bad review whereas only a few happy customers will bother leaving a review.
We have the sky glass which I installed using the wall bracket provided and connected to the router via ethernet rather than wifi as all viewing is streamed so wanted it best speeds. Im happy with every part of this from the customer service when ordering, the delivery speed, build quality, video quality, sound quality, ease of installation and setup. All round really pleased with it and cant understand all the bad reviews, havnt tried it using wifi though so this might cause some issues streaming 4k. We have really poor broadband speed (26) due to location from the exchange and the tv still manages with that and hasnt yet froze, lost connection etc.
5 star service and product in my opinion, highly recommend.

Without a doubt the most disappointing sky product of all time. Tv freezes regularly loses WiFi regularly half the stuff on q not available. I've checked everything and still issues 4 months in. STAY AWAY FROM SKY GLASS!!!

DO NOT EVEN THINK OF BUYING SKY GLASS - I can’t say this loud enough. Do not buy. I have just cancelled my contract as it just is not fit for purpose. Any time you watch anything live (think sport), it just keeps freezing and then will stop altogether. I have lost count of the number of football, rugby, cricket, NBA matches that have been completely spoiled by this pile of s*#/.
Just don’t even think about it! (I am going back to Sky Q so am still a customer and their customer service was way better than Virgin! It is just Sky Glass doesn’t work as it should!

Worst thing I did switching from Sky Q, whilst the TV itself is not bad but whole set up is rubbish! You cant even watch what you want and trying to work out the menu is lile a puzzle! The additional puck for my extra TV constantly freezes and I find myself just watching a timer go round more times than not! I wish I could have my sky q back, never had an issue with it

I wouldn't even give this tv one star but had to, total rubbish, tv comes on by itself all the time, picture freezes constantly, serious lip sync issues, when watching something in playlist the fast forward and rewind functions aren't very good compared to sky Q, all in all a substandard product that should be taken off the market, I want my sky Q back

Sky Glass is a pile of dog........Honestly I couldn't think of anything more frustrating for watching tv.
The TV itself is fine. Good picture, good sound and a nice remote. A decent start then.
The service provided is terrible. Get used to seeing messages such as there is a technical fault with this channel etc at least once an hour. The Sky service will just stop on a regular basis. Watching 'normal' TV for any length of time is impossible. The screen WILL freeze, the channel WILL drop out, the TV WILL lose the signal, the sound WILL drop out or not match the picture, you WILL have to restart your Sky WiFi router. You WILL encounter one of more of these faults on an hourly basis. Add sky glass not working to death and taxes to life's sureties.
We've now got used to switching it on then switching it off straight away and doing something else rather than mess with it to try to get it temporarily working.
When the TV is being useless for watching live TV Netflix, Amazon prime and iPlayer will usually work showing its a fault with sky's service and not the internet speed or something else.
Reporting the problem to sky results in their usual poor service.
I have to hope that it will improve but for now I couldn't recommend sky glass to anybody. If your thinking about getting it my advice is just don't do it to yourself. There are a cheaper ways to watch your favourite steaming service because that is all this TV is capable of doing.

I am sure Skyglass is a fantastic company and incredibly customer centric, I apologise most sincerely my review is for SKY TV NOT SKYGLASS who are a Glass manufacturers. Not happy with sky glass, second time in a week it has frozen then turned itself off and I am hardwired. ITV has issues for some strange reason no other channel pixelates freezes then catches up with itself. I have noted some comments regarding the lip sync problem too and can confirm this does happen occasionally. We are still in our 30 day cooling off period so will be watching closely, may be Sky need to put in some patches.

Can't give zero. Avoid at all costs. Absolute rubbish. Nothing but problems.

I wish I'd never bothered.

I was an early adopter and fell for all the glowing intial reviews.
Having now have it for 8 months or so, I really do wish I hadn't bothered.
The TV screen quality is average, there is no real control over the subwoofer, so if you want to watch a movie late at night, you're going to have to keep the volume down to keep the bass in check.
The OS/interface is a shambles and very clunky to say the least. I can't even control what is on my playlist or 'Watch Next' either.
The screen frequently crashes and/or refuses to switch off.

Sky should have made a standalone box ( like an Apple TV or Amazon Fire TV ) where the R&D department might have had the time and manning to get it right.

The idea is sound, but this TV is less than the sum of it's parts. I wish I hadn't bothered.

After 8month still having issues this is unacceptable lip sync and stops and goes to top picks

Good and bad….bought the small which is a decent size. Picture clear, sound clear, Wi-Fi connectivity not the best but ok. Remote control and ease of access to menus etc…pain in the proverbial. A lot of messing to find what you want compared to Sky Q or Sky + menu. Setup alone took over 2 hours, not exactly plug and play? This was down to technical issues with the pin, Wi-Fi, activation etc. Sky just keep saying unplug and plug back in, which did work after a LOT of attempts. Viewing is ok, but the thin border when the TV is against a pale wall isn’t exactly the best. All in all, the day it arrived I wanted to throw it out of the window lol. I’m getting used to it but if you’re expecting to be blown away then I’d lower your expectations!

I absolutely hate it. It's a Knightmare to use. Would actually rather not have the telly on. Programmes go off before they have finished. Go to play list, then have to search all the way through. Doesn't give you the current episode. I hate the sound. Can't bear the echoey noise. Makes it unpleasant to enjoy a programme now. Might as well switch the telly off. The only plus is it would save us £50 a month. But it's not worth it in my opinion

Had this fitted Sunday and very happy with it good sound and picture not freezing best connected with cable for internet so far so good

Hi all.Read lots of poor reviews that nearly put us off.BUT..First off Two man delivery..on time..full assembly..removed cardboard..gave me the wall mount,remote etc Perfect..Two..Turned on put in WiFi password BINGO..All there all good..Watched for an hour or two and made 2 or 3 minor adjustments.as in motion turn on ,back-light.GREAT SOUND. GREAT PICTURE QUALITY..WHATis the problem .we can't fault it.. cheers

Sky glass is the worst Sky system that we’ve had. We would advise everyone to avoid this product completely.

No access to fury fight on pay for view??
Seems to drop out every night!!
It’s NOT an upgrade it’s a different service to the superior traditional sky service
I think it’s a get it out there before we have sorted all the problems,
Definitely do not buy this service