Skyglass 

Good tv great picture and sound quality but wouldn't recommend it to any one and drop in your Internet connection even when plugged in by lan cable means can't watch sky package and think it's pointless in having a free view connection as it doesn't work keeps sayin WiFi is disconnected and turns itself off witch makes remote not work good tv bad at everything else

Absolutely atrocious… all this is, is smart TV functionality… the backlash from the family is incredible. No recording and playback. Bring me back my SKY Q.

Took longer 2 set up....was told I'd have EVERYTHING that that I already had for the price I was told ...i did av multiroom in 3 rooms now only in 1 ...there are now 2 payment dates instead of 1 was told payments may differ on next 2 bills but wasn't told about 2 different dates ....the TV is cra p picture is dark and can't change got less channels.. so I've been conned basically so once 18 months up will go bac 2 sky q !!! Really disappointed v.i.p customer ere I dont think so !!

Picture quality well below average for the price of the TV, miss-sold the item over the phone. I was told my monthly bills would decrease from £70 odd pounds a month to £68 only to find that Sky have taken £171.00 this month. After begging for the previous phone call to be listened to I was told I had been quoted £80.50 but the best they could do is £96.00 today! Not happy poor quality product very glitchy and a waste of £1,000!! And to finish off they are ‘unable’ to credit the funds back to my bank account this can only be taken of my next bill.

***THIS IS NOT SKY GLASS TV PAGE***
I ended up on this page by Googling Sky Glass Reviews and immediately realised this was not the account for the Sky glass tv… but a glass manufacturing company, yet all the other “people” on here are leaving bad reviews for Sky Glass Tv… this poor business is taking heat for a service they do not provide. Trustpilot, sort this out and ”people” leaving reviews… go to a different page. I’m hoping this review will stay at the top for a while to put anyone off who like me, ends up on this page.

Horrible, horrible, horrible

Trustpilot, sort it out, stupid people are reviewing a TV on a glazing contractors review page...

If you are thinking of getting Sky Glass TV, please don't bother. It is delivered by a delivery company, not even a Sky engineer, you are left to set it up yourself! So much for customer service! It is rubbish and an absolute waste of time and money. We have had it for 4 months now and have had nothing but problems with it. There is no record facility and it does not have all the channels that Sky Q has. It freezes and takes ages to load and we've often had to switch it off, switch the broadband off also then switch it on again, sometimes only to have the same thing happen again! I phoned Sky and asked for an engineer to come out, but was told there there were no engineers available! They expect problems to be fixed online or over the phone! I have cancelled the subscriptions but have still had to pay for the TV! Totally useless. I wouldn't recommend this to my worst enemy.

Getting fed up with sky glass now. Screen keeps freezing and keeps losing Internet connection! Disgraceful when you're paying for it and not getting the full working package. Wouldn't recommend to anyone at the moment.

Absolute garbage! Basically the fact that recording isn't able to be done on Glass it's useless. Have to wait for players i.e BBC Iplayer, STV player etc to upload the latest programme that has been broadcast live which could take until the next day, not good! TV is bulky maybe 2" in depth, bad design of remote, voice control on TV a pain because you have to watch what you say in front of it, if you say something which is one of its commands and didnt mean for the TV to do then it will do it and take you out of your show. SKY Q a far better product!

Probably the worst bit of tech I’ve bought problem after problem it’s that bad I hardly watch sky anymore soon as contracts finished it’s getting sold

My dad bought sky glass and I can honestly say it's a complete load of c@#*.
Do not even consider switching to it continuously freezes cuts out picture shudders and gets stuck in a loop where it continuously repeats itself and the customer service is just as useless.

Honestly was so disappointed with sky glass. So many bad points to even count. Returning it and going back to Sky Q.

I have persevered with Skyglass for 6 months now and still the capabilities of the software are poor compared to SkyQ. I have given serious thought to returning to SkyQ now.
The main issue is the inability to record a show. The playlist concept is profoundly broken and the product manager should be ashamed of this piece or work. It just isn’t fit for purpose. This is not a case of bugs requiring fixing it is a concept issue. I want to be able to actually record shows and watch them when I want to. I do now want to add something to a playlist and be beholding to a third party view of when it should be available. If your record shows with SkyQ then carefully consider how skyglass will impact your viewing.
Here is a real example - my wife loves strictly but it is not on at a time when can watch it live. We used to record it and then start watching when convenient to do so an hour after the start. Now we cannot do this and have to wait until it is available on the BBC iPlayer, which is pretty much next day now.
It would be real nice if there was a place to give Sky constructive feedback!!

The hardware (TV itself) appears to be great but the software is terrible. It’s full of bugs that they either won’t fix or more worryingly can’t fix. I’d avoid this product especially for watching sport. I’m obviously very disappointed.

I have had sky glass now for 3 months and in general I like it! But I’m always having problems with the Amazon Prime Video app, it quite often won’t launch! It just buffers then a message comes up saying please try again later. Or visit Amazon.co.uk

Horrendous, takes so long to load up. Always crashes. Can’t record shows, can’t switch inputs easily.
Avoid at all cost!

The actual TV is very slick, sound is amazing.
BUT the new platform is just pants, it's like a very technical maze, it's nowhere near as intuitive as Sky Q, log in each time to to use an app, no recordings info, watch a program and fancy looking what else is on, then trying to find what you were originally watching? - good luck!
We are 10 days into it and seriously considering revering back to Q

Genuinely the worst Sky product i have ever had. The homepage makes no sense, it freezes all the time and all it does it make me want to watch either Netflix, Amazon, Disney plus etc. Even then I now seem to have a problem with watching my Amazon account through it. The puc’s take forever to turn on, its just poor, I have been a massive fan of sky for a long time but this is just that bad that I am even considering virgin.

Sky Glass is the best TV experience I’ve ever had. The picture and sound quality is superb, it looks gorgeous and even though I have a pretty mediocre internet connection, I’ve had nary a problem connecting. I cannot recommend it more.