Sky Insurance Reviews 719

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I’ve just been on the phone to my home insurance to discuss my upcoming yearly premium! NO SIR I CANNOT LOOK AT LOWERING YOUR PREMIUM! They wouldn’t even entertain the idea! The young man said it’s be... See more

Rated 1 out of 5 stars

This is another cowboy company insurance , the storms took the cladding on my garage off. Another shister refusing to pay because they say it was up on properly. Please please please don’t take there... See more

Rated 1 out of 5 stars

I had insurance on my Bmw 730d se Automatics with sky this year up until June when it was written off. I purchased a jaguar xfr but found it expensive to run. So I sold it and brought a jaguar xj 2.7... See more

Company replied

Rated 1 out of 5 stars

Would never use! When leaving they messed up the NCD I had accumulated on my policy and subsequently due to their error I was charged £50 in admin fees with my new insurer due to submitting incorre... See more

Company replied

Company details

  1. Insurance Broker

Information provided by various external sources

Sky Insurance are an independent insurance specialist providing customers with bespoke insurance services tailored to suit their needs. Due to our strength and knowledge in the insurance market we have also secured several specialist schemes with reduced premiums and enhanced cover.


Contact info

1.1

Bad

TrustScore 1 out of 5

719 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5* Car Insurance!

Pleasure to deal with. Pleasant on the phone and actually listen to what you want. Prompt with any call backs or email requests. Also beat my car insurance renewal from previous provider buy a substantial amount! Recommended!

November 25, 2019
Unprompted review
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Rated 1 out of 5 stars

POOR customer service.

POOR customer service.

Constantly being treated badly via email and telephone when regarding an enquiry.

Although they are cheap, the staff need to be trained excellent customer service.

Very unhappy with the service as it's my first car and it's unfair.

November 13, 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Britney,

Thanks for taking the time to leave a review - unfortunately we cannot investigate this issue for you without further information. Please do not hesitate to contact customerservices@skyinsurance.co.uk so we can look into what happened here.

Kind regards
Sky Insurance

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Rated 5 out of 5 stars

Beat my renewal by nearly £400

Beat my renewal by nearly £400
Would 100% recommend luke! He was Very helpful

November 11, 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi there,

Thanks for taking the time to leave a review. Glad to hear Luke could help you out.

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Great communication

Helped me through all of the insurance setup and was quick and easy to do, fully recommend!

November 6, 2019
Unprompted review
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Reply from Sky Insurance

Hi Bailey,

Thanks for taking the time to leave a review, we're happy we could help!

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Been with these guys 5 years straight…

Been with these guys 5 years straight now. Alex a member of the team is a star, went out of his way to help me and that helped me out nicely sorting my insurance out (thanks for your help if your reading this) highly recommended for many groups of vehicles.

November 5, 2019
Unprompted review
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Reply from Sky Insurance

Hi Christian,

Thanks for taking the time to leave a review. We're so glad Alex could help you out! Thank you so much for your kind comments.

Kind regards,
Sky Insurance

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Rated 5 out of 5 stars

Excellent quote and service so far

Chap I spoke to (Luke I believe) offered me a quote that was not only more comprehensive than a competitors quote but also around £1000 cheaper over the course of the year. The process was easy enough to set up and he wasnt pushy when it came to going through with the setting up of the policy.

Its my first year with both a modified and performance vehicle (350bhp) and despite this I was only £100 more per year than I was in my last car (Fiesta ST, 182bhp).

I havent had to make any claims or anything so I cant say anything about that side of the policy but so far so good.

November 4, 2019
Unprompted review
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Reply from Sky Insurance

Hi Cameron,

Thanks for taking the time to leave such a detailed review. We're glad to hear that Luke could help!

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

Very good service

Very good service. And very quick replies

November 4, 2019
Unprompted review
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Reply from Sky Insurance

Hi Rachael,

Thanks for leaving us a review! Glad to hear we could help.

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

5 stars for Luke!!!

Dealt with Luke, he was very pleasant, very helpful and most importantly saved me £40 on nearest price but took excess from 650 down to 350!!! Thanks!

November 1, 2019
Unprompted review
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Reply from Sky Insurance

Hi Paul,

Thanks for leaving us a review! Great to hear Luke could help you out.

Kind regards,
Sky Insurance

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Rated 5 out of 5 stars

Top Class Customer Service!!

Service is brilliant, cheapest price, staff go above and beyond to help out and understand your needs! Would highly recommend to anyone who's a car enthusiast! Thank you!

October 30, 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Luke,

Thanks for leaving us a review! Also thank you for the very kind words about our service, happy to help!

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

The service provided was excellent and…

The service provided was excellent and the knowledge of Luke for the modifications list to the car proved to be invaluable.
Well done.

October 28, 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Ross,

Thanks for leaving us a review! Great to hear Luke could help you out.

Kind regards,
Sky Insurance

Rated 5 out of 5 stars

5 star really helpful

October 23, 2019
Unprompted review
Sky Insurance logo

Reply from Sky Insurance

Hi Adam,

Thanks for leaving us a review. Glad you were happy with the service.

Kind regards,
Sky Insurance

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