Skynet Worldwide Express Italy Reviews 

2,188
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great delivery experience! I often use Skynet Italy as my favourite international courier, especially for heavy packages. Booking an order through the portal is very simple and the customer ser... See more

Rated 5 out of 5 stars

Perfect service from Skynet. Sadly the problems started when they handed over to the UK courier - YODEL Wish they had links with other companies as YODEL are giving Skynet a bad name. But again, in... See more

Company replied

Rated 5 out of 5 stars

Since Brexit, and the updated VAT rules, many couriers make it hard work when delivering to UK from Europe, when there really isn't any need to do so. This transaction went smoothly, without any unnec... See more

Company replied

Rated 5 out of 5 stars

Honestly; I’ve never received a package that was more carefully wrapped! The thought and preparation was next level, I had ordered limited edition vinyls, both sets arrived in mint condition. De... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. also in
  3. Courier Service
  4. Logistics Service
  5. Moving and Storage Service
  6. Shipping Company

About Skynet Worldwide Express Italy

Written by the company

Header

 

SkyNet, Corriere Internazionale e Nazionale
Dal 1972 𝗦𝗸𝘆𝗡𝗲𝘁 𝗪𝗼𝗿𝗹𝗱w𝗶𝗱𝗲 𝗘𝘅𝗽𝗿𝗲𝘀𝘀 spedisce tutti i giorni pacchi e documenti in Italia e nel mondo in oltre 210 paesi.


Più di 1000 uffici strategicamente dislocati in tutto il mondo,
assicurano consegne e ritiri delle vostre spedizioni in oltre 210 nazioni.

 

WWD

 

Tracking online per tutte le spedizioni, strumenti di monitoraggio all'avanguardia per garantirti un controllo accurato delle tue spedizioni e integrazioni pronte per il tuo eCommerce


+ Controllo delle spedizioni in ogni sua fase
+ Invio automatico mail ai destinatari
+ Conferma dell’avvenuta consegna a sistema in tempo reale
+ Personalizzazione di report per verifica KPI

 

TRK

 

Servizi personalizzati dai nostri esperti, che ti assisteranno per offrirti sempre la soluzione migliore per le tue spedizioni

+ Servizio aereo express o saver per oltre 210 paesi nel mondo
+ Servizio economy via gomma per 29 destinazioni in Europa
+ Logistica fullfillment eCommerce
+ Servizio integrato per il tuo eCommerce
+ Servizio resi eCommerce a tutto il mondo

 

Services

 

Contattaci in qualunque momento bastano pochi click e i nostri specialisti ti aiuteranno a trovare la soluzione ottimale per le tue spedizioni.

I nostri assistenti dedicati risponderanno a qualunque tua richiesta nel più breve tempo possibile

 

CTA

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,188)

2 reviews in the last 12 months

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Rated 1 out of 5 stars
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

Hi Jennifer,
what problem did you have with this delivery? We checked with the branch and it was delivered, we also sent you a communication from our CS

Rated 4 out of 5 stars

My parcel was in good condition &…

My parcel was in good condition & delivered with the stated time frame.
I did have a problem tracking it accurately early on but it was sent from Italy so not surprising.

March 31, 2023
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

Thanks Susan did you check the tracking on web site suggested? it seam all fine.
Anyway next time check on https://www.skynet.net/
regards

Rated 5 out of 5 stars

Very happy that I was kept informed and…

Very happy that I was kept informed and updated of order status whilst awaiting delivery. Goods received, being left in a safe place as I was out when delivery made.

Happy with service.

March 31, 2023
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

Thanks Patricia!

Rated 5 out of 5 stars

Great Communication

I was very pleased by the regular communication informing of where my parcel was, where it had been and when to expect it. Thank you

March 28, 2023
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

That is great! thanks.

Rated 5 out of 5 stars

Really good service

Really good service, kept me informed about parcel journey.

March 28, 2023
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

Thanks Francis, every day we try to do our best for customer!

Rated 1 out of 5 stars

I was notified on 14th of the month…

I was notified on 14th of the month that my items had been despatched. I then had an email the following day from Skynet Milan informing me that they were preparing to ship and I could track the items. This is where I noticed that they had used completely the wrong address by selecting the first one in the dropdown menu for the postcode.
I informed the company I had ordered from, hoping that they could sort it out.
For the next 13 days I used the tracking tool to see that my items had gone from Milan to Frankfurt to Milan to Frankfurt to London and then on to me. Yodel delivered the items to the correct address.

March 27, 2023
Rated 3 out of 5 stars

What I don't like is that the company…

What I don't like is that the company doesn't leave the package in front of my gate at my house entrance but outside the main gate. I risk that the package is Stolen or damaged

March 23, 2023
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

We are so sorry to read your review and you are right, we will ask our local driver for an explanation.
Kind regards

Rated 5 out of 5 stars

Accurate

Accurate, fast and punctual, as always!

November 28, 2022
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

Grazie!!

Rated 1 out of 5 stars

VERY POOR SERVICE

did not phone to set up delivery.
i opened 2 ticket/complaints but got no answer
i called on the phone 10 times with no answer
VERY POOR SERVICE

November 8, 2022
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

So sorry to read your comment, pls provide some details...

Rated 5 out of 5 stars

I gave 5 star

I gave 5 star, since the package arrived on time, well delivered, although the items were fragile.
Terrific

October 6, 2022
Skynet Worldwide Express Italy logo

Reply from Skynet Worldwide Express Italy

Thanks Caroline!

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