After suffering 2 bad experiences with 2 different travel agencies, came Carol Smith! She just saved the day and my business. She made sure my booking was done correctly, spend the time patiently on t... See more
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Review summary
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Excellent experience with this company. Customer service is top star, special mention to Skyler who went above and beyond to get me the best deal possible for an alternative flight. I commend him fo... See more
Very helpful and timely response to phone calls and appeals for assistance etc. This is a much better service level compared to as normally received from other sites. It's very reassuring for custom... See more
Company replied
Alex was extremely helpful when I booked our flights online. Encountered problems during payment and lost my booking. He phoned me and he helped me complete the process over the phone. Managed to save... See more
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Company details
Written by the company
Skywings Travel London: Your Gateway to Unforgettable Journeys! Marking Excellence in the Travel Industry since 1994! Skywings Travel London is a premier travel agency based in the heart of London, renowned for its commitment to delivering exceptional travel experiences tailored to meet the diverse needs of its clientele. With a rich history of providing personalized travel solutions, Skywings Travel London has established itself as a trusted partner for both leisure and business travellers. Services Offered 1. Customized Travel Packages: Skywings Travel London specializes in creating bespoke travel packages that cater to individual preferences and budgets. Whether you're planning a romantic getaway, a family vacation, a beach holiday or an adventure trip, the agency's experienced travel consultants work closely with you to design the perfect itinerary. 2. Corporate Travel Solutions: Understanding the unique requirements of business travel, Skywings offers comprehensive corporate travel management services. From arranging flights and accommodations to organizing meetings and conferences, the agency ensures a seamless travel experience for business professionals. 3. Flight Bookings: With access to a wide network of airlines, Skywings Travel London provides competitive airfare options for both domestic and international flights. The agency's expertise ensures that clients receive the best possible deals and convenient flight schedules. 4. Accommodation Arrangements: Skywings partners with top hotels and resorts worldwide to offer a range of accommodation options that suit different tastes and budgets. From luxury hotels to budget-friendly lodgings, the agency ensures comfortable stays for all its clients. 5. Tour Packages: For those looking to explore new destinations, Skywings offers a variety of guided tours and excursions. These packages are meticulously planned to include popular attractions, cultural experiences, and leisure activities, providing a comprehensive travel experience. Why Choose Skywings Travel London? Expertise and Experience: With years of experience in the travel industry, Skywings has built a reputation for its in-depth knowledge and professional service. The agency's team of travel experts is dedicated to providing personalized advice and support throughout the travel planning process. Customer-Centric Approach: Skywings Travel London prioritizes customer satisfaction by offering tailored solutions and addressing individual travel needs. The agency's commitment to quality service ensures that every client enjoys a memorable and hassle-free travel experience. Global Network: Skywings' extensive network of global partners enables it to offer exclusive deals and unique experiences that are not readily available through other travel agencies. This ensures that clients receive the best value for their money. Convenience and Flexibility: Understanding the dynamic nature of travel, Skywings offers flexible booking options and round-the-clock support. Whether you need to make last-minute changes or require assistance during your trip, the agency is always ready to help.
Contact info
119 Tooting High Street, SW17 0SY, London, United Kingdom
- 02086729111 or 02087727000
- info@skywings.co.uk
- skywings.co.uk
4.8
Excellent
5K reviews
Replied to 78% of negative reviews
Typically replies within 1 week
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Very friendly service and fast.Shareek…
Very friendly service and fast.Shareek very friendly and good service. I will book again throw skywings
April 23, 2026
Unprompted review
Reply from Skywings Travel
Dear Tharshan,
Thank you for your kind review!
We’re glad to hear Shareek delivered friendly and efficient service. We appreciate your trust and look forward to helping you book again with Skywings!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Very good and friendly
Very good and friendly. Me and my family are satisfied
April 22, 2026
Unprompted review
Reply from Skywings Travel
Dear Mahendran,
Thank you for your kind feedback!
We’re delighted to hear that you and your family are satisfied with our service, and we're looking forward to assisting you again in the future!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Helpful staff with great customer service
Ali is really helpful as he replied to my requests promptly and assisted me throughout the entire booking journey. Smooth process and good job!
April 22, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your lovely review!
We’re happy to hear Ali was helpful and responsive throughout your booking, making the process smooth for you. We’ll pass your kind words on to him!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Twinkle at Sky wings was fabulous from…
Twinkle at Sky wings was fabulous from start to finish. I was really struggling to get flights for 7 of us with connecting flights and she sorted everything seamlessly and cheaper too! Would 100% recommend this company and make sure you ask for Twinkle!
April 22, 2026
Unprompted review
Reply from Skywings Travel
Dear Sam,
Thank you for your wonderful feedback!
We’re delighted to hear that Twinkle provided such seamless support in arranging your group travel and even helped you secure a better price. It’s great to know everything went smoothly for your journey.
We’ll be sure to share your kind words with her!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
I highly recommend Skywings
I highly recommend Skywings. Mr Haris assisted me in finding the most cost-effective and suitable flight ticket for my mother. The booking process was excellent and I would highly recommend Mr Haris for future assistance. He is very friendly and within two days secured a better flight. Thank you.
April 21, 2026
Unprompted review
Reply from Skywings Travel
Dear Tharani ,
Thank you for your kind feedback!
We’re pleased to hear that Mr Haris was able to assist you in finding a suitable and cost-effective flight for your mother. It’s great to know the process was smooth and efficient, and that he secured a better option within a short time.
We’ll be sure to pass on your appreciation to him!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Ali was very helpful with booking my…
Ali was very helpful with booking my tickets.
April 21, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback! We’re happy to hear that Ali was very helpful in booking your tickets. We’ll be sure to share your comments with him.
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Your customer service very good
Your customer service very good
Mr Haris speak very nice and cool
Thanks 👍🏼🙏
April 21, 2026
Unprompted review
Reply from Skywings Travel
Dear Nadarajah,
Thank you for your kind words!
We’re glad to hear that you had a great experience with our customer service. We’ll be sure to pass your appreciation to Mr. Haris.
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Very good and considerable agent
Very good and considerable agent. Thanks Peter
April 21, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback!
We’re happy to hear Peter provided you with helpful and considerate service. We’ll make sure to pass on your thanks to him!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
I have been booking tickets with…
I have been booking tickets with skywings for the past 4 years and I am so grateful for discovering them. Each time I call, I ask for Ali because he has always helped me book the most affordable tickets and considered our convenience as well. I am genuinely so happy with my experience and I have to thank Ali each and everytime! Thank you so much Ali
April 21, 2026
Unprompted review
Reply from Skywings Travel
Dear Samistha,
Thank you for your wonderful feedback!
We’re truly pleased to hear that Ali has consistently supported you over the past 4 years and helped you find affordable and convenient flight options. It’s great to know your experience has remained smooth and reliable each time.
We’ll be sure to share your kind words with him!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
I was under a lot of pressure trying to…
I was under a lot of pressure trying to find the right air ticket to travel to Sri Lanka. Given the current global situation, it wasn’t easy to secure a safe and affordable option. I tried several travel agents and even checked directly with airlines, but couldn’t find anything suitable.
Finally, I contacted Skywing, and Twincle professionally offered me a deal that perfectly matched my requirements at a very reasonable price. She is one of the most professional and dedicated individuals I’ve come across in a long time.
I truly appreciate your help, Twincle. I wouldn’t hesitate to use your service again for my future travels. Thank you very much!
April 20, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your thoughtful feedback!
We’re delighted to hear that Twincle was able to support you during a stressful search and secure a suitable, affordable option for your travel to Sri Lanka. It’s great to know her professionalism and dedication made a positive difference to your experience.
We’ll be sure to pass on your kind words to her!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Good customer service representative
April 21, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your feedback!
We’re glad to hear you had a positive experience with our customer service representative. We appreciate your support and look forward to assisting you again!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Telephone booking
I have just made a booking through Skywings - on the phone. So much more pleasant and straightforward than online booking!
Skylar booked the flights that I requested and was helpful, patient and very professional - much appreciated!
Hoping now that all goes smoothly with the actual flights.
April 20, 2026
Unprompted review
Reply from Skywings Travel
Dear Naomi ,
Thank you for your lovely feedback!
We’re glad to hear Skylar made your booking experience smooth, pleasant, and straightforward over the phone. It’s great to know he was helpful, patient, and professional throughout the process.
We hope your upcoming flights go just as smoothly, and we’re here if you need any further assistance!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Booking was easy and straightforward…
Booking was easy and straightforward and no hidden fees!.Peter was very helpful.Overall a very good service!.
April 19, 2026
Unprompted review
Reply from Skywings Travel
Dear Mary ,
Thank you for your kind feedback!
We’re glad to hear your booking was easy and transparent, and that Peter was very helpful throughout. It’s great to know you had a very good overall experience with our service!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Twinkle helped me to find the best…
Twinkle helped me to find the best flights according to my specification. She was calm, efficient, and found me a better deal than I’d originally thought . Genuinely impressive service.
April 20, 2026
Unprompted review
Reply from Skywings Travel
Dear Eromie,
Thank you for your kind feedback!
We’re delighted to hear that Twinkle was able to find you a better deal and provide calm, efficient support throughout your booking. It’s great to know you had such an impressive experience with her service!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Flights with Twinkle
Twinkle, the advisor I was dealing with, was really helpful and made me aware of promotion which greatly helped my booking. The price was unmatched.
April 20, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback!
We’re delighted to hear that Twinkle was able to assist you, share a great promotion, and secure an excellent deal for your booking. It’s wonderful to know you had such a positive experience with her support!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Have answered all my questions and kept…
Have answered all my questions and kept me in the loop with updates
April 20, 2026
Unprompted review
Reply from Skywings Travel
Dear Karen,
Thank you for dedicating your time to share your feedback.
We’re glad to hear your questions were all answered and you were kept updated throughout the process. We appreciate your kind words!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Reply from Skywings Travel
Dear Customer,
Thank you for taking the time to share your appreciation.
We’re glad to hear you found the service very helpful and we look forward to helping you plan your next getaway.
Wish you a safe journey!
Best wishes,
Customer Services – Skywings Travel
Kathy Wilson was a very helpful and…
Kathy Wilson was a very helpful and great consultant on booking my flights. I will recommend the services.
April 19, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback!
We’re delighted to hear that Kathy Wilson provided great support with your flight booking. It’s wonderful to know you’d recommend our services.
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Patrick was the agent who helped me and I am grateful.
Patrick was the agent who helped me as I had 2 days of problems with my bank declining my payment and Patrick was extremely helpful by reassuring me that it was fine and that he would keep the price I was quoted for the entire time I had the issues with my bank. He also helped me afterwards with other questions that I had. It really restored my faith in customer service! Thank you Patrick.
April 17, 2026
Unprompted review
Reply from Skywings Travel
Dear Samantha,
Thank you for your detailed feedback!
We’re really pleased to hear that Patrick supported you through the payment issues, kept your booking secure at the quoted price, and continued to assist you with your questions. It’s great to know he helped restore your confidence in customer service.
We’ll be sure to pass your kind words on to him!
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
Overall, a very smooth experience
As a fairly frequent traveller, I’ve had consistently good experiences over the years, but this one stood out. The process was notably efficient and felt secure throughout, with everything handled promptly and without issue. Skylar was excellent - professional, responsive, and a real credit to the team. Overall, a very smooth experience, and one I’d happily recommend.
April 18, 2026
Unprompted review
Reply from Skywings Travel
Dear Customer ,
We’re delighted to hear that your experience stood out and felt efficient, secure, and smooth throughout. It’s especially great to know Skylar provided professional and responsive support—your kind words will be shared with him.
Have a safe journey!
Best wishes,
Customer Services – Skywings Travel
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