Slackjaw Apparel Reviews 596

Easy enough to order and pay but I still haven't had my order. Was in touch with the company who said there was a delay but would be sorted.
Would like to give a 5* but can't.

I can’t review the item as I haven’t received it yet! Hopefully I will receive it soon.

Not received it yet, so can't give a fair response.

Been a week still not delivered and failing to answer any emails

Ordered medium swapped for large no quibbles all good, quality company 👍

Quick and easy, great product

Mediocre quality which doesn't quite justify the price. Sizing is off and comes up a size smaller than advertised. Despite this, postage isn't free so you'll end having to pay for postage three times when your item doesn't fit. On top of that, customer service is not great, when they do actually reply to emails and don't answer all questions asked. The supposed 48 hour postage doesn't count in my opinion when they don't bother to post it out for a few days. Your order will take around a week to arrive, based on my experiences. Overall disappointing for an item of clothing I've had my eye on for a while. The applique finish is a lot rougher and I have my concerns about how it'll look after a little wear and few washes but can only speculate at this time.
I response to the reply, I ordered the basic breakout longsleeve Tshirt which didn't qualify for free postage, then had to pay to return when the sizing was off. I then decided to upgrade to the icon longsleeve and was billed for the difference as well as postage. As for dispatch time, I was notified the next morning the item was ready for dispatch the next working day which I think was a Monday, yet it didn't arrive until the Saturday. I'm not sure what went on in between those times.

I had a bad experience with Slackjaw, so be aware of the following:
1. Sizing is different to other brands: I'm 180cm and 80kg so a slam dunk 'Large' usually. But the large long sleeve t shirt I ordered was too short in the arms and tight across the chest. I sent it back to be exchanged for an XL. But...
2. Slackjaw don't offer free returns. So I sent the shirt back via Royal Mail, but it has never arrived. Despite having proof of posting and a tracking number, Slackjaw are saying its not their problem and tell me to take it up with Royal Mail

So only order if you are sure of the sizing or happy to take on the risk if the return is lost on the post.

Most Mail Order companies offer free returns and take a most customer friendly approach to returns, it would improve their service if Slackjaw adopted this approach.

The items I have purchased so far have all been excellent quality.
Delivery times have all been good, and I will be buying more in the future.
Definitely worth the money.

Great designs and brilliant quality t shirts.

Good quality kit plus I ordered the wrong size and they were swiftly exchanged for the right size

The navy denim vest is VERY dark blue , pretty much black ,

Easy return for a smaller sweatshirt. They're long bodied, same as the long-sleeve t-shirt I have. Both are heavy material.

Great quality, service and quick shipping . From a repeat customer and shall continue to be.

At last a company that has really cool motorcycle gear but also stock in all sizes not just ‘the last one in extra small’ My long sleeved t shirt is quality and a really nice weight for biking gear. Highly recommend you check these guys out.

Great quality.

Bought 3XL t-shirt. Not any bigger than a high street XL. Shame, as the colours and cotton are top notch.

Great product & service. Nice touch with added gift.