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SLAM JAM Reviews 13,464

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TrustScore 4.5 out of 5

4.6

Streetwear Store
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Review summary

Created with AI, based on recent reviews

Considering 1,326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, fast delivery, and the quality of the products. Many people appreciate the competitive pricing and the wide selection of brands available, often finding items they couldn't locate elsewhere. The overall shopping experience, from browsing to receiving the order, is consistently described as seamless and efficient. However, some customers were dissatisfied with unexpected import fees, which they felt negated initial savings and led to a higher overall cost than anticipated. A few other people also felt that the quality of some items received was not up to standard, mentioning issues like worn appearances or scratches, and found the international return process to be expensive.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the great selection of brands... See more

Price

Customers consistently note positive experiences with price, often finding great deals and reasonable costs... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products, materials, and... See more

Service

People report positive experiences with service. Customers consistently praise the amazing, great, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. It was easy to find the right item and convert the shoe size from US to EU. The site was super helpful in highlighting that the item was for women only, which saved me from making a... See more

Rated 5 out of 5 stars

I was having a hard time finding these classics until i came across Slam Jam. I did have to pay a tariff but nothing outrageous. I also received them relatively quick for an overseas shipment. Reputab... See more

Rated 5 out of 5 stars

An amazing online shop. Great selection of brands at great prices. Super fast delivery as well. Great comms with customer support too

Rated 5 out of 5 stars

The delivery speed is fast~ The discounted price is very good~ The customer service responds quickly when there are problems! Looking forward to the next shopping.

Company details

  1. Streetwear Store

Written by the company

Connecting tribes of like-minded people across the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Your services are quite poor

Your services are quite poor. Why would you not have European and UK sizes in your site since you have shops in Italy?

March 30, 2026
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Reply from SLAM JAM

Hi Theophilus,

thanks for sharing your review.

We're sorry to hear that the experience on our site wasn't as good as you expected it to be and that sizing is not clear.

Shoes are listed with their original sizing, for example Nike comes in US sizes and Adidas in UK. Of course we do provide a specific size conversion chart on all product pages with detailed correspondences with US, UK, EU and JP sizes.

Thanks, Slam Jam

Rated 1 out of 5 stars

The package got lost and they not want…

The package got lost and they not want to give me a refund

March 30, 2026
SLAM JAM logo

Reply from SLAM JAM

Hi Ariel,

thanks for sharing your review.

We're sorry to hear that the experience on our site wasn't as good as you expected it to be.
We do understand your frustration, however we'd like to point out that the parcel was correctly delivered at the address you provided, as you confirmed yourself, and then something seems to have happened after delivery. Nor we or the courier can be responsible for what happens after delivery, customers have all of the necessary means to redirect their parcels in case they are not home to accept the delivery.

Your case is being reviewed by Shopify, they will decide on the final outcome of this case.

Thanks, Slam Jam

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