I can’t thank Lauren Landry from Slater & Gordon enough for the support she has given myself and my daughter through a very tough, long process whilst fighting our birth clinical negligence claim. Sh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can not recommend Nicole Jackson at Slater and Gordon Lawyers highly enough. We have worked closely together throughout the process of my case, with everything being explained to me as we went along... See more
Company replied
Myself and my son approached slater and gordan with assistance in a very sensitive situation. From day one we dealt with Lauren Ridsdale of the family department and from the onset were treated with c... See more
Company replied
The regular updates and clarity of explanations have helped to understand a rather complex process. I have friends who are claiming through other companies who are unaware of the current position and... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
First Floor, Lee House, 90 Great Bridgewater Street, Manchester, M1 5JW, Manchester, United Kingdom
- 0330 107 5085
- slatergordon.co.uk
4.5
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star solicitors - very attentive and helpful
I was extremely impressed with the availiability, efficiency and swiftness to help from Slater and Gordon Lawyers. It was easy to me to communicate with their solicitors and they were extremely helpful and reassuring throughout the process. I would highly recommend them to anyone seeking legal advice.
June 12, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Ryan,
Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Kind and caring people
Kind and caring people, they kept me informed throughout the whole process. When I didn't understand something they walked me through it .
I was never hurried or meant to feel foolish, I was given the time to think things through and my opinion counted.
They worked hard to get the best outcome for me and listened to my questions. I am grateful for all their hard work. I have no problem recommending Slater and Gordon to anyone and would do.
June 13, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Eric,
Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards,
Lucy Ellams
Customer Analyst
I would like to say a massive Thankyou…
I would like to say a massive Thankyou to Rachel who dealt with my potential medical negligence claim today. After a traumatic 15 months having to talk about it was one of the hardest things I’ve had to do, at points when I was crying Rachel was so understanding, very sympathetic but most of all so supportive, when you’ve been through a traumatic time, talking about it brings all those nightmares back to you in an instant, so having someone professional, caring, and supportive like Rachel on the other end of the phone made it that bit easier. Highly recommend
June 10, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Ben,
Thank you so much for your 5* review and for your kind words about our colleague, Rachel. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Victoria, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Professional, Honest and Supportive Advice
I instructed Lara Aziz in relation to an employment matter and found her to be professional, knowledgeable and approachable throughout.
She took the time to explain the legal position clearly, set realistic expectations and provided balanced advice, even when that advice was not always what I hoped to hear. I particularly appreciated her patience and understanding, as the matter was very important to me personally and at times quite emotional.
Lara prepared detailed correspondence on my behalf, responded promptly to queries and guided me through the available options in a way that allowed me to make informed decisions. I felt supported throughout the process and would not hesitate to recommend her services.
May 28, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Jill,
Thank you so much for your 5* review and for your kind words about our colleague, Lara. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Karen, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Excellent Service From Hannah Brown @ Slater & Gordon
This was the first time I'd used Slater & Gordon Solicitors. Hannah Brown and her team handled my case in an efficient, professional, friendly and timely manner from start to finish.
Reponses were always prompt and informative. Thank you Hannah, excellent service!
June 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Keith,
Thank you so much for your 5* review and for your kind words about our colleague, Hannah. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Heather, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
me v tritech
My case seemed to take an age to get going. At least three two hour long phone calls, then nothing. Then after maybe a year, I had a call off Catherine Hurst to say she had taken over my case. 80% of what information she had was wrong. Catherine went over everything with me again, and kept me informed of every further step. Which resulted in the winning of my claim.
May 30, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Michael,
Thank you so much for your 5* review and for your kind words about our colleague, Catherine. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, John, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Slater and Gordon Lawyers…Number one for mis-sold car loans in the UK.
I contacted Slater and Gordon Lawyers in early 2025 to take on my claims for mis-sold car financing and so far they have been on point, keeping me aware of any and all news regarding the claims.
Recently I had an issue with another law firm which at first was only bothersome but when it started to cause me stress , I contacted one of the paralegals at S& G, a Mr.Lee Jones and asked for some sound legal advice.
Mr.Jones was on it, willing to assist me straight away to set my mind to rest.
He went above and beyond and kindly assisted me through the issue to where it was settled with one closing email.
Im most impressed with Mr.Jones and Slater and Gordon by the way they have really supported me and kept me informed through the time while we await the result of the mis-sold finance claim.
I thank Mr.Jones for great personal attention to my issue rather than , like others, just looking at my claim and not caring about the individual.
I recommend this lawfirm without any reservation and if you're lucky enough to speak with Mr.Lee Jones, please give him my regards!
June 5, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Daniel,
Thank you so much for your 5* review and for your kind words about our colleague, Lee. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Katherine, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
How do you get 21,000 reviews on one…
How do you get 21,000 reviews on one site & 24,600 review on your other review account. REALLY. Yet you promise a call that you dont give, after your 2000 character summary of the case!!! Bad news. Cherry picking, no free half hour!!!!
June 2, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Andrew,
Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development.
Kind regards,
Lucy Ellams
Customer Analyst
Gracefully cancelled with no charge
Firstly a big thanks to the team & M r Lee Jones
I’d had an ongoing issue & was worried to say the least I’d proceeded 2 pcp claims prematurely a year went by while there was a government pause & id missed all emails from the team , meanwhile I was getting further into a claim with an opposing legal team … nearing the end of pcp claim I was made aware I had 2 legal teams an would have to choose one
I wrote to slater a Gordon a received email saying I could be charged up to £250 which worried me more ( some legal charge £200 per claim I had 3) . Anyway after requesting a call I spoke to Lee and explained everything he assured me talked over events and humbly & respectfully agreed to withdraw the claim free of charge with no penalty.
So although technically I did not use the service as intended for this I will recommend and in future myself be choosing the legal team for any of my legal battles I may face ,many thanks again
June 8, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Sean,
Thank you so much for your 5* review and for your kind words about our colleague, Lee. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Katherine, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Good information regards finance claim…
Good information regards finance claim easy to understand wording
June 6, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Ian,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Easy to use simple forms very quick…
Easy to use simple forms very quick uncomplicated
June 6, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Michael,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
It was quick and straightforward
June 5, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Christine,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Great service.
Linda was knowledgeable, efficient and communicative. Her advice was appreciated as was her warmth and client care.
June 5, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Chantal,
Thank you so much for your 5* review and for your kind words about our colleague, Linda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi Shingirai,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Excellent, quick, seamless and efficient service provided for my legal advice case
Excellent, quick, seamless and efficient service provided for my legal advice case, from start to finish, from submitting the enquiry form on their webpage, from someone reaching out to me via phone call to get more information on my case, and to getting my case assigned, with all contact details provided regarding who will be looking after my case, and very fast responses received in all email correspondence, which is greatly appreciated. I would highly recommend Slater & Gordon, and Sally Weare and Lewis Edge and the team who handled my case, as it was a great experience from start to finish, thank you!
June 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Zoheb,
Thank you so much for your 5* review and for your kind words about our colleagues, Sally and Lewis. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Peter, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Graham lucas from slater and Gordons…
Graham lucas from slater and Gordons injures lawers is an amazing Solicitor he came on to my case after getting nowhere for nearly 2 years and a few months He has turned everything around and I'm now getting my settlement from and stress and life changing Injury which is going to help me move forward with my life i can't express the gratitude and how happy i was with Graham work ethic trust me if you are lucky enough to come across Graham Expect hard working dedication Throughout your case
February 6, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Daniel,
Thank you so much for your 5* review and for your kind words about our colleague, Graham. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Beth, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
The link is easy to use
June 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Remedios,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Effective and easy to use system with a…
Effective and easy to use system with a positive and friendly professional approach!
June 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Oliver,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.