Sleek.com Reviews 3,683

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the user-friendly tools and the overall ease of their experience, appreciating how straightforward everything is. However, some people were dissatisfied with the service and customer support, mentioning issues with slow response times and a lack of follow-up on requests. A few customers also noted difficulties with communication, including language barriers and a perceived inability to scale services with company growth.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the staff's professionalism, helpfulness, and... See more

Service

Reviewers mention ambiguous feedback about service. While some customers praise the professional, helpful,... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the helpfulness, responsiveness, and... See more

Response time

People report ambiguous experiences with response times. Many customers praise the quick, professional, and... See more

User experience

Users describe positive interactions with user experience. Many reviewers found the web app intuitive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's early days, around 9 months since we started with Sleek and so far it's been a good experience. Ali has been a great help with our company accounts and payroll taxes. He explains things clearly,... See more

Company replied

Rated 5 out of 5 stars

Sleek have just made my life so much easier. They are always on hand to solve problems, explain anything, & generally make self employment so much less stressful. Toby Denwood has always been so quic... See more

Company replied

Rated 5 out of 5 stars

Opened a business and worried about an accountant. Found sleek and it was a great onboarding process with affordable pricing. Even got an account whenever I wanted to message to ask for help, Jack was... See more

Company replied

Rated 5 out of 5 stars

I was referred to Sleek UK by my partner as I had a bad experience with a number of accounting firms. The team have been really friendly even after my silly questions and I’ve found everything to be s... See more

Company replied


Company details

  1. Accounting Firm
  2. Accounting Software Company
  3. Business Administration Service
  4. Business Management Consultant
  5. Business to Business Service
  6. Tax Advisor

About Sleek.com

Written by the company

Sleek is on a mission to make the lives of entrepreneurs, SMEs and investors easier, by removing the administrative hassles of running a business.

Since our launch in 2016, we've helped hundreds of startups and businesses manage their accounting, tax and business compliance needs with our top cloud accounting solutions thanks to our talented team of accountants. With offices in the UK, Singapore, Hong Kong and Australia, we can act for clients across all of these countries.

Along with accounting and bookkeeping services, our expert accountants can help with tax relief, namely applications for SEIS/EIS Advance Assurance as well as R&D Tax Credits for businesses working in research and development.

We have quality accountants that cover a variety of industries including e-commerce, property, crypto and more, so you can ensure you're getting the right accountant to manage your books.

If you're interested in finding out more about our accounting services and how we can help your business, please visit sleek.com/ for further information.

We are also part of the Sleek Tech Group, a Singapore based organisation founded in 2017 with over 340 employees in 17 countries. Sleek leverages its proprietary technology to serve 450,000+ customers globally and to support their back office operation. Services include financial management, bookkeeping, CFO services and business insurance.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very easy process!

March 27, 2026
Unprompted review
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Reply from Sleek.com

Hi Enrik,

Thank you so much for the 5-star review! We're thrilled to hear you're pleased with our service, and we’re dedicated to continuing to support you with the same excellence. Your satisfaction is our priority!

Johnathan - Customer Experience Team

Rated 4 out of 5 stars

I have found Sleek to be responsive to…

I have found Sleek to be responsive to my needs and also proactive. Thanks to Nomi especially for her diligence.

March 12, 2026
Unprompted review
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Reply from Sleek.com

Hi Ike Omambala,

Thank you so much for sharing this wonderful review of your experience with Sleek! We’re thrilled to hear you enjoyed our service, and we truly appreciate your special mention Nomi. She is indeed a valued member of our team, and we’re glad they made such a positive impact.

We look forward to supporting you with more great experiences for years to come!

Johnathan - Customer Experience Team

Rated 1 out of 5 stars

I am very sad that I do not have to…

I am very sad that I do not have to tell anything positive about this company and how they treated my case ...

They made mistakes in the accounting of the company and after begging them to fix this for more than 1 year they refuse and telling me about their "risk management" - In fact a previous accountant of their company made this mistake, I can not believe this excuse.

Now I am trapped in the situation of a company which I would like to offboard but there is no help from SLEEK offered .... Mails get ignored and they tell me the same excuse over and over again instead of taking actions to finally resolve this matter. This is nothing else than very frustrating as former client of this company...

February 1, 2026
Unprompted review
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Reply from Sleek.com

Dear Daniel Herrmann, we take all feedback seriously, but we must stand by our decision to offboard your account. Our services are contingent upon mutual adherence to local regulations and our internal risk policies.

As discussed, in cases where we can no longer represent a company in accordance with our risk appetite, we provide a clear path for the client to appoint a new secretary or proceed with a strike-off.

The Sleek Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful - thank you very much

March 20, 2026
Unprompted review
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Reply from Sleek.com

Hi Anna,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 1 out of 5 stars

They don't know how to work, they are incompetent

Totally incompetent company, advance payments, and then you have to chase employees all year because they don't do what they're supposed to do.

Be careful, because then you'll end up with penalties from the IRD because of them: you pay Sleek to do work, but it's as if they weren't there.

They're totally incompetent and slow as sloths. The only thing they know how to do is ask for money: they're experts at that.

Not to mention the platform, which is incredibly slow and inefficient: I've been reporting problems for three years, but they've never fixed them.

- I had to upload the same files multiple times because they were getting lost.
- The invoices were all uploaded in the wrong currencies, and they have to manually correct them (a job they do 3-4 months later).
- Banks you no longer use can't be deleted.

...and many other problems.

Stay away from this company.

March 19, 2026
Unprompted review
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Reply from Sleek.com

Hi ER,

Johnathan from Sleek here replying to your review. Thank you for your feedback, and I apologise for the inconvenience caused. This is definitely not the experience we would want for our customers. Our team will be reaching out to you to work on a resolution. If you have any other concerns feel free to raise them directly via email at resolve[at]sleek.com. Please allow us to make things right.


Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Great experience working with Sleek

I contacted Sleek to help me set up my UK Private Limited entity. The process was smooth and I had everything set up within 2-3 days.

Shakeel Ali helped me onboard and understand the process. He is knowledgeable and a problem solver.

Overall very happy working with Sleek and would definitely recommend.

March 19, 2026
Unprompted review
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Reply from Sleek.com

Hi Akhil Kumar,

Thank you so much for sharing this wonderful review of your experience with Sleek! We’re thrilled to hear you enjoyed our service, and we truly appreciate your special mention of Shakeel Ali. He is indeed a valued member of our team, and we’re glad they made such a positive impact.

We look forward to supporting you with more great experiences for years to come!

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Sleek as!

I was recommended Sleek by a mate of mine when I was setting up my company, and honestly being as clueless as I was, these guys have helped me every step of the way. The team have always been helpful, answering the dumbest questions with the most amount of detail, and helping out with all kinds of situations. I also like not having a big bill at the end of the year, rather monthly payments - really helps with the overall running of things. I think the level of service has actually got better over time too - so can’t say anything further other than jump on board with them!

March 18, 2026
Unprompted review
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Reply from Sleek.com

Hi Jordan,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 1 out of 5 stars

It's been a mess for months now

It's been a mess for months now, no support, no help.

When it comes to trouble you see the true professional level and I never experienced such a bad management starting from the top (C-level manager which is not informed) to bottom (employees which are paid only for work not to think about the results of their action).

And you really think it is a good a idea that a company like this makes your accounting? Think again please!

January 1, 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Dear Daniel Herrmann, we take all feedback seriously, but we must stand by our decision to offboard your account. Our services are contingent upon mutual adherence to local regulations and our internal risk policies.

As discussed, in cases where we can no longer represent a company in accordance with our risk appetite, we provide a clear path for the client to appoint a new secretary or proceed with a strike-off.

The Sleek Team

Rated 5 out of 5 stars

Sleek are an excellent accounting firm

Sleek are an excellent accounting firm. I have been a customer for many years and have always had the best advice with clear answers to my questions. Nathan gives me very useful insights into my business and financial affairs. Other accountants in the past have confused matters, ignored details and ultimately cost me money because their attention to detail was lacking. Sleek have made running a business straightforward and clear. I always recommend them to my friends and collegues.

March 12, 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Benjamin,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Excellent customer service

March 9, 2026
Unprompted review
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Reply from Sleek.com

Hi Hafsat,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

10/10 Customer service

I spoke to Joshua Solomon this morning and he was absolutely class. He had answers to all my questions and helped talk me through the whole process. 5 stars for that man and the sleek team

March 6, 2026
Unprompted review
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Reply from Sleek.com

Hi Alex,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 4 out of 5 stars

Sleek is my consultant going on 15…

Sleek is my consultant going on 15 years and I never had anything to complain about. The personel is very friendly, polite, professional and efficient. Reply to your questions are always fast and precise. They can really take care of their customers.

March 6, 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Gianna,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Efficient business support by your side

When setting up a new business, there is so much to think about and we have had so many problems taken away from us by working with Sleek. Great service, efficient and on time and for a reasonable price. As we continue in our second year and onwards, we are happy that we can trust in Sleek to help with key elements of our business.

March 2, 2026
Unprompted review
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Reply from Sleek.com

Hi Christopher,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 5 out of 5 stars

Toby is excellent

Toby is excellent, highly recommend.

December 10, 2025
Unprompted review
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Reply from Sleek.com

Hi Nick,

Thank you so much for taking the time to share your experience with us! This is exactly the kind of feedback we strive for, and hearing that we made your day truly brightens ours as well.

Your review will definitely help others feel confident in choosing us. We look forward to continuing to provide you with outstanding service for many years to come!

Johnathan - Customer Experience Team

Rated 1 out of 5 stars

does not file on time nor action letters form the Tax Authorities

I have been with Sleek (HK) since 2022. I have now been through 3 accounts. They did not file my tax return, I received a letter from the tax authorities threating prosecution and Sleek still has not actioned this letter and helped me resolve the issue, and this was 5 weeks ago. I am deeply worried about penalites and prosectutoins due to the inadequacy of sleek.

February 27, 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Mag

Johnathan from Sleek here replying to your review. Thank you for your feedback, and I apologise for the inconvenience caused. This is definitely not the experience we would want for our customers. Our team will be reaching out to you to work on a resolution. If you have any other concerns feel free to raise them directly via email at resolve[at]sleek.com. Please allow us to make things right.


Johnathan - Customer Experience Team

Rated 1 out of 5 stars

I’m extremely disappointed with Sleek…

I’m extremely disappointed with Sleek and how my case was handled. Despite multiple follow-ups, the process was unnecessarily blocked and I received little to no meaningful support to close the matter properly. I clearly stated that all I needed was clarity and a proper strike-off process—instead of help, I was repeatedly told to appoint another service provider.

What makes this especially frustrating is the inconsistent communication. After it was apparently acknowledged during the call that mistakes had been made, this was later denied in writing (“neither made nor admitted to mistakes”). On top of that, the refund was made conditional on me finding a new provider or striking off the company myself, which feels like shifting responsibility onto the client rather than resolving issues professionally.

Overall, the experience was not customer-oriented, communication was unclear, and there was no sense of ownership. In the end, you are left alone with the exact problem you hired a service provider to handle. Unfortunately, I cannot recommend Sleek based on this experience.

February 26, 2025
Unprompted review
Sleek.com logo

Reply from Sleek.com

Dear Daniel, we take all feedback seriously, but we must stand by our decision to offboard your account. Our services are contingent upon mutual adherence to local regulations and our internal risk policies.

As discussed, in cases where we can no longer represent a company in accordance with our risk appetite, we provide a clear path for the client to appoint a new secretary or proceed with a strike-off.

The Sleek Team

Rated 1 out of 5 stars

Absolute nightmare, avoid at all costs

Absolute nightmare to deal with. After submitting all my documents and payment I had to constantly remind them to file my taxes. After 2 years my original agency that I opened my company with notified me that I've incurred penalties for not filing taxes when I contacted Sleek they blamed me and said they take no responsibility that they were never filing taxes anyway and they were just actually doing the audit. I trusted them and depended on them to take care of my taxes and found out they actually even filed with the government that my company ceased operations two years ago they take zero responsibility and now they want thousands of dollars more to fix it. I have incurred penalties from the government and a lot of problems that I have to fix on my own. I would never work with this company ever again absolute nightmare. Their sales agents are super quick to jump on the phone with you but to resolve your issues they only do it by email and they absolve themselves of all responsibility.

February 23, 2026
Unprompted review
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Reply from Sleek.com

Hi Rav,
Thank you for your feedback. Unfortunately, we’re unable to identify your account based on the information provided. Could you kindly contact us at resolve@sleek.com with your full name, email used and company name so we can look into this matter and work towards a resolution as soon as possible?

Guillaume - Customer Experience Team

Rated 1 out of 5 stars

SCAM ALERT

BE CAREFUL!!

January 6, 2026
Unprompted review
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Reply from Sleek.com

Hi Aila,
We are not a scam but you are a spam since we cannot find any record of you as a Sleek client in any of our systems.

We take allegations like this extremely seriously and investigate every case immediately.

If you happen to have genuinely interacted with Sleek, please contact us at resolve@sleek.com
with your company name, email used, and invoice reference so we can locate your file and assist you straight away. We respond very quickly and will prioritise your case.

Otherwise, we kindly ask Trustpilot to review this post as it may mislead customers.

Sleek Client Support Team

Rated 5 out of 5 stars

I've had a great experience with Toby…

I've had a great experience with Toby Denwood at Sleek – very helpful and efficient.

February 18, 2026
Unprompted review
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Reply from Sleek.com

Hi Niko,

Thank you so much for sharing this wonderful review of your experience with Sleek! We’re thrilled to hear you enjoyed our service, and we truly appreciate your special mention of Toby. He is indeed a valued member of our team, and we’re glad they made such a positive impact.

We look forward to supporting you with more great experiences for years to come!

Johnathan - Customer Experience Team

Rated 1 out of 5 stars

They told me to opem a wallet with…

They told me to opem a wallet with airwà’ex and that company is holding every of my money transfert asking me hyper intrusive question. Business emails, texts messages, customer invoice etc. I lost thousands of dollards because of Sleeks advices.

February 17, 2026
Unprompted review
Sleek.com logo

Reply from Sleek.com

Hi Benjamin,

We’re sorry this has been frustrating — banking and compliance checks in Hong Kong can sometimes feel intrusive, but they are regulatory requirements applied by all financial institutions.

To clarify, Sleek does not operate or control Airwallex accounts and we do not have visibility over their compliance reviews or transaction monitoring. Airwallex is an independent regulated financial provider, and like all banks and fintechs in Hong Kong they are required to perform KYC and transaction verification checks. Traditional banks generally apply even stricter procedures.

We have worked with Airwallex for many years because they are typically faster and more accessible than most banks, but their compliance decisions and account restrictions are entirely outside of Sleek’s control.

The best way to resolve this quickly is to contact their support team directly at support@airwallex.com
, who can review the account and advise on the specific information required.

If you need us to re-send your incorporation documents or assist with company records on our side, we remain available to help.

Sleek Client Experience Team

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